HOOVER LOCK & KEY INC

The key technician came promptly, and was able to make the key using the locking mechanism! It works perfectly. And it was made on site, right then and there. The company not only did the job well, they did it promptly and with great efficiency.

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It was fine.  The locks worked perfectly.

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They were amazing.

They came right out. When I called them Tuesday morning they were out that afternoon. They are honest people. Its a family business that has been in business almost 30 years. Very trusting. Very knowledgeable in what they do. My car keys were also stolen. the dealership was going to cost me 1200$ to re-key my car. They referred me to a man. He did my ignition key, door key, and reprogramed my laser cut computer chip key for 200$.

Every thing was excellent.

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Thank you Melinda! This door has been a problem since my husband originally installed it but he wouldn't admit that there were problems. It worked for him since he could man-handle it. But I couldn't make it work so I finally called Hoover.
My only suggestion would be that Hoover provide a 2 hour window of when to expect the service. Since I don't work I didn't care personally but those who work would probably appreciate it.

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The locksmith was about an hour late because of a misunderstanding regarding my location. She got to work immediately and checked every single lock with the new keys. She also made us copies of the keys.

After a difficult start, trying to get the work scheduled, Melinda came out today to do the work, and it went well. She took care of all 4 issues fairly quickly, locks work well now. I appreciated the time she took to do the job right. She is very skilled and knowledgeable in locksmith trade. Rate was fair for work done.

Called and set up appointment. Melinda came as arranged and was in and out in 30 minutes. Did a great job. I highly recommend this company.

Melinda was very courteous, prompt and professional. She discussed options with me and let me decide what worked best for me. Thanks for an excellent job!!!!

Arrived as expected and re-keyd 3 locks. Left and one lock did not work correctly, but called the tech and she immediately came back and corrected the issue.

Melinda came and thoroughly looked at all our issues and was able to do everything - and in every case better then I thought possible as the house is built in 1908 and has had some unusual things done over the years. She offered the solutions to problems in an organized and clear way, kept me apprised when things shifted. She spent a lot time here, problem solving and working, clearly not someone who goes the easy way to a solution but enjoys and is an able problem solver.

Melinda arrived and determined what our needs were. She did an outstanding job and went beyond the call of duty. She noticed that some of our indoor doors weren't closing well and fixed those without being asked. She also noticed that the lock on the outside of our front door was missing a decorative piece and added that as well, again without being asked. She was great from start to finish.

Very well. Melinda was exceptionally qualified to take care of changing the locks on our doors. With almost 22 years of experience, she instantly knew that the prior owner never rekeyed our locks, as she immediately recognized a part that is unique to locks used by builders that enables them to distribute a master key to employees. She was easy to speak with and knew exactly what we needed done. What a delight to have such a friendly and competent service person all in one. I will call on her company any time I have a future need for any locksmith service. Melinda would be my first choice to take care of the request.

Great experience! Would use this company again and would highly recommend to others.

I called Hoover Lock and Key at 5:00 p.m. The woman at the company took my info and put me on hold for just a few seconds. She returned to let me know that they would come out and unlock my daughter's car for $55.00. Two men from the company came to my home and were very friendly. I was extremely surprised when they arrived in less than fifteen minutes! They were here by 5:15 p.m. and the job was completed by 5:28 p.m. Very quick, very friendly. I would certainly call them again.

I found the best price out of everyone when I found Hoover. He was very fast and he had a very respectful attitude. He answered all of my questions very well and I would suggest to everyone that if you would ever need any locks changed or work done from a locksmith to use Hoover Lock and Key because you would be satisfied too.