Hiller Plumbing, Heating, Cooling, & Electrical

He came here right away and fix it. Great customer service.

.

I've utilized this company a few times over the past few years; each time, they are very professional and courteous, and they explain what they are doing and give good tips to help you maintain your equipment. They are not like a lot of the other HVAC companies out there that just want your money and don't really do any work - just make it look like they are doing something - then try to upsell their services (they don't do that, refreshing!).

The technician arrived as scheduled. He was very polite and professional.

The salesman was very good at his craft. He seemed very honest and knowledgable ( and maybe he was) The installation was ok. After installation we kept having "freeze up" problems with our unit. Someone from the company decided that we neeed another return air vent. This was done at no cost to us.(good) Then many times we have still had our unit freeze up. We call , they come out and get it to working....on and on. This last time they actually sent us a bill. At this point I was very unhappy, I called not less than 3 different times to speak to the "person" the receptionist said I needed to speak with, left message to call me. I still have not heard from him/her. I have 3 friends I have reccommended them to (last year) and have found out that only one has had zero trouble. The other two have been extremely dissapointed with the company

The one thing I liked the most about Service Tech, was that they would show up on the weekend if you had an emergency that couldn't wait until regular business hours. We had an incident like that, and they came out right away. The service men were pretty knowledgeable, honest and dependable. We have been using them for several years now.