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Empire Today

2.6(
5
)
Tile: Ceramic and Porcelain - Repair, Carpet Repair, Refasten, or Stretch, Wood Flooring Repair or Partial Replacement,

About us

Empire Today®, Makes Beautiful New Floors Easy. Call 877-733-9131 for Carpet, Laminate, Hardwood, Vinyl, or Tile flooring. Empire is the easiest way to get the best value and a professional experience. Call 877-733-9131 to Schedule a FREE In-Home Estimate and samples will be brought right to your home. Get professional room measurements and an all-inclusive price estimate. We offer professional installation when you want it around your schedule. Empire’s convenient shop-at-home service and professional installation let you skip the hassles of home improvement store shopping. We carry quality name brand floors from industry leading brands. Because of our national footprint and manufacturer relationships, Empires great prices include your floor, installation, materials, and more. Empire Today is dedicated to customer satisfaction and has been a leading provider of installed home improvements and home furnishings for over 55 years. Call 877-733-9131 NOW to schedule your FREE In-Home Estimate. For more information, visit EmpireToday.com.

Business highlights

66 years of experience

Services we offer

Empire Today offers quality, Hardwood, Laminate, Vinyl, get professional room measurements and an all-inclusive price estimate. Plus, name brand Carpet, or Tile Flooring. Schedule a FREE In-Home Estimate by calling 877-799-9131. Shop from the comfort of your home, we’ll professionally install around your schedule. Empire Today is dedicated to customer satisfaction and has been a leading provider of installed home improvements and home furnishings for over 55 years.

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
2.65 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
40%
4
0%
3
0%
2
0%
1
60%
Write a review
Showing 1-5 of 5 reviews
Latasha S.
Jan 2022
1.0
$4,200
I paid for a service that did not get complete in a timely manner. It took them two months to come complete the jobs and was paid 2months ago to do the job. Then when the installer came 2months later which i had to keep calling them and should have had to do that. He didn't have all of my materials and stated that he will be back once it comes. First, of all I preferred him not to start if he didn't have all of my materials. Secondly, he have a week from the day which he install to get back to finish. Every time I called it wasn't a reasonable excuse to way my service wasn't being provided. I will be taking legal action. At this point I am tired calling you all. I will make sure this type of service will not happen to another customer. Thirdly, the customer service representatives garbage they never know anything and can't answer question correctly.. I am making sure every social media site get how horrible you all customer service is.
P E.
Feb 2021
1.0
$14,000
It went terrible. The installers set off the smoke alarm 3 times, refused to wear mask in the house and did damage to the property. We complained and the came back a month after install and did nothing. We complained again in November and were purposely ignored for over 3 months! They ignored us till we threatened the BBB. When the office manager showed up she agreed with all the issues. Told us they would fix it to our standards. Now they are refusing to. They did not install the quarter round properly, left a hole in the wall from the knee kicker, all transitions are loose, ripped the trim off our cabinets, broke the door stoppers and pulled the base boards loose when pulling up the old carpet. They even left the toilets loose. Now they are only stating they will only fix the quarter round and toilets. The office manager is a liar with poor customer service. We paid $14,000 for this and only got $6,000 worth of quality. Don't trust these people.
Patti H.
Sep 2017
1.0
Absolutely the WORST experience I've ever had to endure from a well-known company.  They messed up from the get-go.  Too many incompetent things done to count.  DO NOT USE!!!!!
Norene M.
Jan 2017
5.0
Yes, I recommend this pro
$1,000
They were very good and we were impressed. I like them. Two persons came out and it took them about 3-4 hours. They worked hard.
Gary S.
Jan 2016
5.0
Yes, I recommend this pro
$2,100

That has been a very good experience.  For what we needed they were very professional and stood by their work when something was wrong. They actually gave us the discount and came back out and fixed it. They are a pretty bigger national corporation. They are everywhere. They are very good.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Empire Today� is currently rated 2.6 overall out of 5.
Empire Today� accepts the following forms of payment: CreditCard
Yes, Empire Today� offers free project estimates.
No, Empire Today� does not offer eco-friendly accreditations.
No, Empire Today� does not offer a senior discount.
No, Empire Today� does not offer emergency services.
No, Empire Today� does not offer warranties.

Contact Information

Located in Birmingham, AL

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