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Door Doctors The

Garage Door Service, Door Service,

About us

Are you having problems with you garage door? Since 1989, we have been assisting both commercial and residential customers maintain, repair and/or replace doors throughout Jefferson, North Shelby and surrounding counties. As a local owned, small company we give every customer the personal attention they deserve. Door Doctors specializes in Service and Repair of not only residential and commercial garage doors but also commercial entry doors!

Business highlights

36 years of experience

Services we offer

Door Repair

Accepted Payment Methods

  • Check
Reviews
5.033 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
9%
3
3%
2
0%
1
3%

Filter reviews by service

Showing 1-25 of 33 reviews
Vincent B.
Aug 2020
5.0
Garage Door Service
A few years back, the garage door opener on our second garage door suddenly stopped working. The opener was installed in the 80's and was a custom install (rod length cut) due an obstruction by a large air duct. Thinking we needed a new opener, I called a few companies. After explaining the situation none were willing to come out and do the job. I was finally able to find one person that agreed to come out. He measured the length of the rail and said he would get back to me; he never did. So the garage pretty much sat unused for the next few years. After purchasing a new car a couple of weeks ago, I was determined to get the opener replaced. I found The Door Doctors via a recommendation on the Nextdoor app. A gentleman came out and I explained to him what happened. I mentioned that I thought the motor was burned out. He suspected that it was just the capacitor (a $10 part!). Sure enough, after replacing the capacitor, the opener worked!! I was extremely impressed by his knowledge but most of all by his honesty. He could've easily told me that the opener needed to be replaced to make more $. Instead he saved us a few hundred dollars! In addition, he said that if the capacitor fails again, he would apply a credit of the current service cost towards the install and replacement of the old opener. It's so refreshing to see that there are still honest businesses out there. Door Doctors has gained a life-long customer and I will recommend them to all my family and friends. A+ Highly Recommended!
Yes, I recommend this pro

Summer O.
Dec 2018
1.0
Garage Door Service
I hate leaving negative reviews, but Door Doctors has been one of the worst companies we have ever dealt with. They installed a garage door that is faulty. Many times when you hit the button to open the door, it doesn't go all the way up. Because you can't see this when you are in the car, we have backed in to it several times (damaging our vehicles). We have asked Door Doctors to come fix their faulty door repeatedly. They did come once but couldn't figure out how to repair it and now they won't come back. We have taken pictures to show them the problem. Because they installed a faulty door, they should stand behind their product and replace it. It has been such a disappointing experience. I would stay far away from Door Doctors.

Ray L.
Dec 2016
5.0
Garage Door Service
We have used The Door Doctor for several years and will continue to use them. Nice, professional and knowledgeable and over the years they have maintained and repaired our doors. We are very pleased with their work and their prices are competitive .
Yes, I recommend this pro
$12,000

Jonathan H.
Nov 2016
5.0
Garage Door Service
They were friendly, prompt and the price was good.
Yes, I recommend this pro

Russell D.
Oct 2015
5.0
Garage Door Service, Door Service
Door Doctor was prompt in responding to my service request, and repaired my broken automatic door parts quickly, for a reasonable cost, and improved the performance over it's previous squeaky and clanky condition.  Also assessed the general condition of both garage doors and openers, and assured me that replacement of doors was not necessary, which was a relief and a huge cost saver.  Definitely will call Door Doctors in the future when needed.
Yes, I recommend this pro
$16,000

John L.
Jan 2015
5.0
Garage Door Service
.
Yes, I recommend this pro
$2,000

Bruce M.
Jul 2014
5.0
Garage Door Service
unknown
Yes, I recommend this pro

Saundra I.
Jul 2013
5.0
Garage Door Service
Were pleasant, on time, got the job done quickly.
Yes, I recommend this pro
$17,500

Robert S.
Mar 2013
5.0
Garage Door Service
Outstanding. They arrived on time and completed on time.
Yes, I recommend this pro
$260,000

James R.
Mar 2013
5.0
Garage Door Service
My Mom was having problems with her garage door not coming down. Since I live in Atlanta I used Angie's List to help find someone in Birmingham to hep her with the problem I found Door Doctors here and gave her there number. She called them on a Saturday and by the next day the problem was fixed.  He was great to my Mom and really was great on the price and service. I highly recomend them to anyone. 
Yes, I recommend this pro
$7,500

Kathy L.
Aug 2012
5.0
Door Service
see above detail
Yes, I recommend this pro
$20,000

Thomas W.
Jun 2012
5.0
Garage Door Service
Came right out. Came on time. Did good work. Will use again. Very satisfied !!
Yes, I recommend this pro
$7,500

Charles V.
Jun 2012
4.0
Garage Door Service
Quick, courtesy, kept with the orginal estimate.  Pointed out additional areas that needed attention and when asked was given a fair price or was told fromthe looks of things I could perform the work on my own.  Passed on some trouble shooting tips for in the near future.
Yes, I recommend this pro
$32,000

Ginger P.
Jun 2012
5.0
Garage Door Service, Door Service
I was very impressed with their work, punctuality and I  thought the price was very good for the amount of work that was done.  I would definitely recommend them to anyone with door or garage door issues.
Yes, I recommend this pro
$16,500

Stephane B.
May 2012
5.0
Garage Door Service
Fantastic.  I highly recommend Door Doctors.  Called me back quickly,  showed up ready to do the work and equipped, got right to it and had both of my doors running beautifully in a short period of time.  Efficient and professional.
Did I mention I was very impressed with this company.  That is the way you run a business.
Yes, I recommend this pro
$21,800

Lida S.
Sep 2011
3.0
Garage Door Service
He was punctual.  The receptionist seemed more responsible than the man who came and did the work.  There was a problem and the receptionist was apologetic and seemed concerned.  He replaced the garage door opener with the one with the same that I already had and if he had asked me I would have told him to use a different type.  He did not ask me what type I wanted and if I wanted type of new one and did not give me options.  He put the old chain type which is the belt drive.  When he installed the new one, he had to screw it into the ceiling and the first or second time that I used the door, the screw broke loose, and I don’t know if he centered it well, so the weak spots were not there.  He came and re-did the work, but I wanted to look and see for myself what it looked like.  He seemed defensive about that and said that at least he came back and was not charging me for this and it wasn’t anything he did.  He took no was responsibility and it wasn’t just random checks.  After the first month he installed it and even if it was the Joyce that gave way he was the one that put it in.  He was defensive and was almost rude and that he that at least he is not charging me for it and that it was not his fault was outrageous.  I told the receptionist about this and she was very apologetic and maybe he was a bad employee.  I spent $450 on that service.  I also learnt that the garage door opener they charged us for was a whole bunch more than other places for as not very good quality.
$45,000

Lee W.
Aug 2011
5.0
Garage Door Service, Door Service
Very good experience
Yes, I recommend this pro
$12,500

Ludean W.
Jul 2011
5.0
Garage Door Service
The owner of the company came out and did the repair.  I was very pleased, he was on time and finished job in minimal amount of time.  Had all tools and supplies needed.
Yes, I recommend this pro
$10,000

Daniel D.
Jul 2011
5.0
Garage Door Service
The owner himself came to my house and took care of the repair.  He was exactly prompt, had all the necessary parts on his truck, and was finished within an hour.  One door needed the sensors replaced, the other needed a nylon gear replaced internally.  He adjusted the chains and tested the doors for function before he left.
Yes, I recommend this pro
$21,500

Brad P.
Oct 2010
5.0
Garage Door Service
Place a service call. Technician was on-time. Completed in 1 hour.
Yes, I recommend this pro
$7,500

Robert C.
Jul 2010
5.0
Garage Door Service
Great job. Very professional
Yes, I recommend this pro
$70,000

Michael B.
Jun 2010
5.0
Garage Door Service
Excellent. Got a live person on the phone. Made appointment that suited our schedule. Had to change appointment time - not a problem. Worker arrived on time, did work as promised in a prompt and friendly manner. Charged us exactly what was quoted.
Yes, I recommend this pro
$7,500

Ursula S.
Jun 2010
5.0
Garage Door Service, Door Service
Knowlegeable office person. Good communication. Prof. service.
Yes, I recommend this pro
$16,000

Krystyna K.
Mar 2010
5.0
Garage Door Service
Overall everything went great. I called Mon and got appointment for Tue. He was very professional and on time. I strongly recommend this place.
Yes, I recommend this pro
$27,500

John G.
Dec 2009
4.0
Garage Door Service
Fine
Yes, I recommend this pro
$11,000
Showing 1-25 of 33

Licensing

Bonded

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Door Doctors The is currently rated 4.7 overall out of 5.
Monday: 7:00 PM - 4:00 PM Tuesday: 7:00 PM - 4:00 PM Wednesday: 7:00 PM - 4:00 PM Thursday: 7:00 PM - 4:00 PM Friday: 7:00 PM - 3:00 PM
Door Doctors The accepts the following forms of payment: Check
No, Door Doctors The does not offer free project estimates.
No, Door Doctors The does not offer eco-friendly accreditations.
No, Door Doctors The does not offer a senior discount.
No, Door Doctors The does not offer emergency services.
No, Door Doctors The does not offer warranties.
Door Doctors The offers the following services: Door Repair

Contact Information

652 Cort Cir NE, Birmingham, AL 35215

Service Hours

Monday:7:00 PM - 4:00 PM
Tuesday:7:00 PM - 4:00 PM
Wednesday:7:00 PM - 4:00 PM
Thursday:7:00 PM - 4:00 PM
Friday:7:00 PM - 3:00 PM
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