Carl's Car Clinic

Had taken this to other shops with no success. They found and fixed the problem same day. Excellent service!

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They are just reliable people. It took them just a day to fix my car. I would use them again because I need to take the car in for some routine work.

Problem on Ford Explorer properly diagnosed quickly and then I returned when part came in (2 days later). I waited for repair and was finished within the hour.   Carl's Car Clinic has been in business for years.  It recently changed ownership to United Car Care Center but same talented mechanics are still here.  They are professional, prompt, and give individual attention.  They know many of their customer by name ... telling of their repeat business.  You can wait, drop off, or leave car at location with key drop if after hours.  They answer the phone on the first ring!  Coffee, doughnuts, wifi, clean restroom provided. Easy to work with.

I am very satisfied with their work. I have used them many times and recommend them to everyone.

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Checked out car, found no problem other than tire wear.

The service went well. The staff was nice and knowledgeable in their field. They were patient and answered all of my questions. I would definitely recommend to others.

We keep our cars forever and try to keep them in good running condition. We don't let things go to the point where costly repairs are the only option. Mr. Martinez has this same philosophy and advised that we replace whole parts rather than invest in labor to replace bushings and struts. We are very satisfied with the trade-off and the installation of technologically more advanced parts. Aftermarket parts have definitely changed for the better over the last eight years.The car runs great and grips the road as if it were new.
Mr. Martinez took the time to put the car on the lift and show me what needed to be done. The final price came in $150 lower than the original quote. I would recommend Carl's to others and will continue to use his services for future repairs.

Side mirror was basically taped back on and fell off right away. Had to take it to dealership to get a new one. Have used them many times, but never seemed to fix anything permently. We used them cause my inlaws used them and they also had trouble with them and are now using Franklins as well. Also, they are slow and sometimes hard to get a hold of them.

They are great! Customer service is great, and their final charges are less than the original amount that they quoted me.

They were very accommodating. We called with a car problem on a Monday
morning and they were able to do the repair that day. They didn't do
more than was needed and were very honest about it all.

I suspected a warped front brake rotor and assumed I was going to spend
around $400 for an entire brake job, and that was the estimate that I
got from Carl's Car Clinic. However, upon inspection, the brake pads
were fine although the rotor was warped. They fixed the rotor, informed
me that the brake pads were good, and came in $200 under the estimate.
I was impressed by the knowledge, professionalism, and honesty of this
business, and I will certainly continue to be a customer. They even gave
me a guide to braking in a resurfaced rotor and walked me through a
model of disc brakes making sure that I understood how to prevent this
problem from recurring.

Came in for a front brake job, left with all new brakes and a new caliper. Although I wasn't happy to hear about the rear brake issue, I was glad that they determined the need to repair it and were up front about the cost and choices before performing the services. I was very satisfied with the work, the professional demeanor and the overall experience. I have recommended Carl's to others.

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Overall, the experience was pleasant and the price seemed reasonable. This shop appears to be very popular, honest, and fair, and my experience would support this general view. I do plan to go back in the future for any needed automobile repairs.

I read great reviews about this company on Angie's list and had high expectations. They didn't let me down and I've found my new go-to auto shop. Very friendly, punctual, fair prices, didn't try to sell me more services than I expected or needed. Total confidence in their recommendations and work. How refreshing to find a company that provides excellent service, fair prices and is someone you can trust.

I dropped my car off in the morning asking for an oil change, a brake inspection (brakes had been squeaking), and a tune-up (if they thought it was necessary). I called in the afternoon and was quite pleased to hear the voice on the other end tell me that my car would be available to be picked up that evening at 5. When I returned to the repair shop, they had changed the oil, adjusted the brakes, and checked the engine to see if I needed a tune-up. Nearly every repair shop experience prior to this has been accompanied by me always paying for something that I didn't bring the car in for. But with this repair shop, I feel like I am getting what I need without anything unnecessary being tacked on the end of the bill.

This time was great. The work was good and the price fair. They did not try to overbill for things we didn't need. This is actually the sixth time we have used Carl's Car Clinic over the last two years as we both have fairly old cars that need periodic repair. Carl and his team are very good mechanics, and they will commonly suggest a less-expensive alternative. In particular, if you tell them that your car is very old and you just want to keep it running for 1-2 more years before you buy a new one, they will suggest in many cases that you not do repairs for things like minor oil leaks. They are very popular, and so your biggest problem might be an occasional delay in getting the work done. They are always packed with business and their lot is always full of cars! Carl has a very good reputation as a mechanic in the city of Birmingham. Ask around.

They let me know that I only needed two of my tires balanced. They are very honest and have definitely taken good care of me. They have high integrity. They value all of their customers.