CAIN AWNING

Do not use this business. I hired them to install a retractable awning for my house. The owner came over, looked at the plans of my house (though he says he did not), and told me it was possible to install the awning. I relied on their word as professionals and purchased an awning from them. I had to wait a while because of COVID, but the awning was installed and looked great. Then, after about 20 to 25 uses of the awning, it started to pull the brick off the side of my house. I contacted Cain Awning, they removed the awning, took it, and offered no refund or to cover the cost to fix the brick. They did nothing to fix the improperly installed awning and took my property that I paid for, and they refuse to, at the very least, give back the awning I paid thousands of dollars for. I have contacted them and have been very polite, and they are not responding. I am now out the cost of the retractable awning, which was not cheap, and the brick work to fix my house due to their mistake. Their product looks good, but don’t rely on them to install it correctly or to do right to address their own mistake if they make one on your house.

unknown

He's good in service. They were really good and did an excellent job. I would use him again in the future.

They showed up as they were scheduled to and the men were great to work with. They explained what they were doing and the materials they used were high quality. They cleaned up very well and hauled all of the excess away.