Byte Size Inc

unknown

It went well from start to finish.

I took my computer to Bytesize, where I paid $55.00 for the problem to be diagnosed. Within 5 days, as stated when I took the computer in, a service technician phoned to inform me of the problem. The computer had a faulty stick of RAM. The representative informed me of cost of replacing the stick of RAM, and I agreed to go ahead with this process. The computer was available to be picked up the following day. The diagnostic fee was applied to the overall cost, which seemed a very reasonable way to conduct business. The computer is now working just fine. In general, I found the staff at Bytesize to be knowledgeable, honest, and helpful. I would recommend this company to others needing computer repairs.

Service was friendly, competent, and completed before the estimated target date.

The technician, Gof, was very professional, excellent knowledge on computer problems. He had to make a trip back to the shop to get a new Ethernet card because he didn't have the right size with him, but did not charge for the trip. He was very pleasant, and answered all my questions. I felt very comfortable with his knowledge and skill.