Bob Matthews - Coldwell Banker Real Estate LLC

Real Estate Agent Bob Matthews did a fairly decent job of showing a rental home that we were interested in but when we started asking questions about the home and needed specific information about the utilities in this house, he became much less helpful, giving his persoal advice instead of just doing his job and relaying the information as we requested. He allowed his personal biases to come through and was somewhat rude over the telephone. He did say that he would call back with an answer that same day. He never called back at all! I had driven all the way from Indiana to Alabama to find a rental home, and this home was our top selection. We ended up not finding a rental home and had to go ahead and move down here, stay in a hotel, and hurriedly search for another rental home while all of our belongings sat in a semi-truck back in Indiana. The previous trip down to Alabama ended up being such a waste because of the negligence of Bob Matthews. He emailed us over 2 weeks later telling us that this home was under contract! What a bad and stressful way to begin our new life here in Alabama.