BELL SOUTH COMMUNICATIONS

We have used Protection One (now a spin-off from BellSouth) since 2003 and are very pleased. We have a very old house ("historic home") and the installer was excellent with all the quirks the home presented. We've had excellent service. They offer many levels of advanced protection and will help you determine how best to configure your sensors and what types of sensors to use where. Our motion detector went off once when someone used a stolen key to get in. That chased away the bad guy. The glass break alarms didn't go off because no glass was broken but the company knew where to put the motion sensor to get someone entering without breaking glass (via open window) with the system on.

We are pleased with the system. We have never had any false alarms or any glitches in our system. When it has gone off, it was done intentionally by us as we were testing to see the response time. I was really impressed at their response time. They were very professional.

They did scheduled checks around the premises as well as run system checks. We have never had any problems with this company. They were well known for their speedy response time in and around our neighborhood. They were very respectful polite and courteous whenever they were out.

I have been using the services at Bell for at least the past ten years or so and have been very pleased with them. They provide regular maintenance checks on all of my equipment. Therefore, any problems that may arise are taken care of promptly. I also enjoy the fact that I have the option of paying them on a quarterly basis. I would not think of losing their great services.