
B-Dry Waterproofing and Foundation Repair
About us
Since 1958, B-Dry has been committed to making sure your basement or crawlspace is solid and dry. At B-Dry, you have the strength of a large, national organization standing behind the personalized service of your local B-Dry office. In addition, we don't use contractors or sub-contractors for our work. All of our crews are trained professionals and are employees of B-Dry.
Business highlights
Services we offer
Basement waterproofing, crawl space waterproofing & foundation repair.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
61% | ||
21% | ||
7% | ||
7% | ||
4% |
"We apologize for your experience with BDry. Please feel free to contact us to let us know what we could have done better. The BDry Team"
"Thank you for your review. We are happy to have you as a member of the BDry Family! Please let us know if you need anything in the future. The BDry Team"
"Thanks for the review. - The BDry Guy"
"We appreciate the review. Thanks, The BDry Guy"
"Thanks for taking time to review our business. We appreciate you choosing BDry to solve your water problems. Please let us know if you need anything in the future. Regards, The BDry Team"
"I spoke with my Operations Manager, Kelly, and he made me aware that this has been taken care of. If you are still having problems, please feel free to reach out to us at anytime and we will get everything taken care of for you. Thanks, The B-Dry Team"
"Thank you for taking the time to write us a review. It's always great to hear when a customer is happy with their B-Dry System. Please don't hesitate to contact us if you ever have any questions!"
"Thanks for taking the time to write us a review. We are very happy to see your experience with B-Dry was great. Please don't hesitate to contact us if you ever have any questions."
"Feel free to contact us at any time and someone will come out to take care of your issue. Thanks. The B-Dry Team"
"Thank you for writing us a review. We appreciate the A score! Please feel free to contact us if you ever have any questions."
"We appreciate you taking the time to write us a review. It's great to see you would hire us again! Please feel free to contact us if you ever have any questions."
"We appreciate you taking the time to write us a review. It's great to see you would hire us again! Please feel free to contact us if you ever have any questions."
"We appreciate you leaving us some feedback. Thank you for the A score! If you ever have any questions, please don't hesitate to call."
"We appreciate you taking the time to write us a review. Thanks for the A score! Feel free to contact us if you ever have any questions."
"It's great to see you would hire B-Dry Waterproofing again. Thanks for taking the time to leave us a review. Don't hesitate to contact us if you ever have any questions."
"Thanks for taking the time to write us a review. We’re glad the B-Dry System has kept your home dry since September. Feel free to contact us if you ever have any questions or comments!"
"We have tried to make contact with you multiple times as well. We would be happy to look over everything. Please contact us and we will make our best effort to see your home as quickly as possible."
"These are exactly the types of reviews that we love to hear from all of our customers. You previously would have had up to four inches in your basement! That's incredible that you aren't experiencing anything at all now! We are so glad that you don't have to worry about that problem any longer. Thanks for the great review and please let us know if you ever need anything else from B-Dry!"
"Thanks for taking your time to write up your review and thanks especially for your great feedback on B-Dry! We love our customers tell others about their experiences. Glad we could solve your water issues! If there is anything you ever need from us, we're a phone call or click away. Your warranty will keep you covered for the life of the structure! Thanks again, The B-Dry Team bdry.com"
The job did have its issues, primarily because there was not good communication between the salesman, the construction crew and the customer. Classic case of say what the customer wants to hear to win the bid, but not put it in writing for the construction crew to perform and review it with the customer present. The misunderstandings had to be ironed out on the fly during the job when only the crew was available.
Ultimately, B-Dry did all they said they would and more, but it required my presence and insistence to get the job done to my satisfaction. Admittedly, I am an anal engineer that has to understand all the details and will not accept a "sales" answer to a structural question.
Our only complaint was that we returned from a trip late on Sunday night after they had finished the job on Friday. The house was 96 degrees at 9PM because they had opened the circuit breaker to the AC while fogging the basement for mold on Friday. They did not close the breaker before leaving and temperatures were near 100 that weekend.
"Thanks for your review!"
"Please contact us at 800-737-2379 and we can get this figured out and someone to your home as soon as possible."
Licensing
State Contractor License Requirements
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*Contact business to see additional licenses.