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Ascend Roofs
Asphalt Shingle Roofing - Install or Replace, Metal Siding: Install or Completely Replace, Metal Siding: Repair or Partially Replace,
About us
Quality and Customer Service are #1 with us. Locally owned & operated. We have been in the roofing industry for a very long time. We specialize in doing insurance claims and we offer cash bids for customers that cannot submit an insurance claim. We are reliable and dependable and deliver what we promise as to work completion. Everything is important to us, from the work done, to the clean up afterwords -- We go above and beyond! We also offer a 10% discount for all veterans and seniors. Also offer discounts for Angie's List members, check our coupon offers! Call us for details!
Business highlights
Se habla espanol
Emergency services offered
28 years of experience
Services we offer
Roofing
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.914 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 93% | ||
| 0% | ||
| 7% | ||
| 0% | ||
| 0% |
Showing 1-14 of 14 reviews
SONYA M.
Apr 2021
I was very disappointed that the communication was poor. I was told that the crew was coming, then informed they were not coming an hour later but they showed up at my home unexpectedly the next morning. They did not finish in one day and clean up in my back yard was nonexistent. The crew was told to be careful in the back yard, but they left it a wreck. They left and did not communicate that they would return the following day to finish cleaning. I also found beer cans all in my yard which indicated that they were drinking alcohol while replacing my roof. The service provided in the last 72 hours of working with this company was horrible. I would not recommend.
Carmen D.
Mar 2021
They were very helpful and stay in touch through out the entire process. These men even kept working when it started to drizzle. Anytime in the future they would definitely be my go to people thank you Lester !!!!!
Response from Ascend Roofs
"Thank you for your review and for choosing Ascend Roofs, [Member Name Removed]. It was a pleasure working with you! Please contact us if you have any questions or concerns with your new roof."
Ofelia S.
Jan 2021
Excellent job. We are satisfied with our new roof. I recommend their service and would use them again.
Response from Ascend Roofs
"Thank you [Member Name Removed]"
Sharon V.
Oct 2020
Ascend Roofs met all their commitments. They were professional but very personable; always on time, cleaned up after themselves and did not damage my plants.
Response from Ascend Roofs
"Thanks for choosing Ascend! We appreciate your review and your business. Please feel free to reach out at any time if we can assist you. - Lester L. Business Owner"
Paul C.
Oct 2020
Excellent work and great workers
Response from Ascend Roofs
"Thank you for choosing Ascend Roofs! Please reach out if you have any questions or concerns or if there is any way we can be of service. We appreciate your review."
Ford B.
Oct 2020
I called requesting a inspection of my roof and they sent a salesman out that week. He told me where I needed some attention and more ventilation in the roof. Marc L helped me with timing, pricing, and questions my fiancé and I had. As first time home owners we had more questions than normal. Marc stayed the entire time until we understood exactly what we needed to do. Their team came and installed our ridge vent while we were out of town and was totally hassle free. I really appreciate the attention to detail and assistance they provided us.
Response from Ascend Roofs
"Thank you for your review! Please reach out if you have any questions or concerns, we are here to help. We appreciate your business."
Abby M.
Oct 2020
Great! Would definitely recommend this group to others!
Lois C.
Oct 2020
They came in and went right to work tearing off the old roof then did the repairs and started on the new roof. They cleaned up the yard like they hadn't been there. Very satisfied.
Annette B.
Aug 2020
Ascend Roofs was amazing! Their service professional, Aree, came by my house and explained the process from start to finish. She was thorough and detailed. They worked with my insurance company and made the details and the inspection process seamless and painless. The work was completed in 1 day and I couldn't be happyier with the end result. Thank you so much to Ascend Roofs!!!
Response from Ascend Roofs
"Thank you It was our pleasure to be of service for you. Lester Luna Ascend Roofs"
Melanie J.
Jun 2020
From start to finish everything went as planned.
LaToya C.
Feb 2020
We received excellent, professional service from Ascend Roofs. Lester was very helpful guiding us through the process with our insurance company and was available by phone, text or email. We highly recommend this company.
Kristina D.
Jan 2020
They were great and so responsive! They walked me through everything which was great since this was my first experience with roof replacement.
Kimberly B.
Oct 2019
We had a great, positive experience! I wish all home improvement companies could be this professional, honest, and easy to work with. Lester was available by phone, text, and email any time of day and was always quick to respond. The entire process was easy and stress-free (even working with insurance). There were no hidden or surprise fees once the job was complete...which was only two days! I would highly recommend this company to anyone.
Response from Ascend Roofs
"Thank you very much. It is our pleasure to be of service."
Robyn M.
Sep 2017
Everything was pretty smooth.
Licensing
State Contractor License Requirements
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FAQ
Ascend Roofs is currently rated 4.9 overall out of 5.
Ascend Roofs accepts the following forms of payment: CreditCard
Yes, Ascend Roofs offers free project estimates.
No, Ascend Roofs does not offer eco-friendly accreditations.
No, Ascend Roofs does not offer a senior discount.
Yes, Ascend Roofs offers emergency services.
No, Ascend Roofs does not offer warranties.