ALLIED VAN LINES AGENTS- Coleman American Moving

They were simply terrible.  Late for every appointed arrival time.  Stole items from us.  No accurate inventory done at unpacking.  Missing several large area rugs - among other items too numerous to mention.  Collectible Lands' End bears stolen from their boxes. Our upholstered furniture was not protected during storage and dirtied beyond ability to clean/repair.  A large glass shelf for our china cabinet was broken.  Lamp shades destroyed.  Yamaha electronic piano broken from its stand.  Books and other packed items thrown into boxes.  Framed pictures had glass broken/frames damaged. Did not put together ANY furniture/beds at time of unpacking because they were so late and pressed for time. We worked harder unpacking the truck than they did.  The only bed they partially assembled - was assembled incorrectly.  They were bullies - ordering us to provide lunch and meals - when we had voluntarily provided breakfast, drinks and snacks and simply had not gone to get luncheon items because our car was blocked in by the van.  We cannot tell you in strong enough language NOT to use this company.  They are not reputable and have no care for the customer whatsoever.  They have not made any financial accommodation for either the level of service we received or for the damage/missing items - even though we have documentation of the thefts/destruction. By far the worst moving experience we have ever had.  DO NOT USE THEM!!!!  We will file complaints with the Interstate Commerce Commission and the State Attorney General.  Please do not use this moving company!!!!

They had a pretty good moving service, which was reliable. The guys that did this move were respectful and courteous. They didn t break any of the property in the move. They packed up our things and hauled our belongings. They were also on time. The company paid for the move.

We have moved several times and this was not the best, but they did an okay job. The man who did the move was dishonest and he promised things he could not deliver. He didn t arrive to the storage on time and he damaged some of our belongings. United fired the guy after the move, so that was good. I would consider hiring them again, but I would shop around first.

We were really impressed and surprised to finally choose a moving company that actually exhibits true professionalism in all they do. Their packing skills were just phenomenal and they showed great care in the handling of our property. The move went smooth and the drivers even did great unpacking our property.