ACE Home Inspections, LLC

Job went very well. Jeff was very responsive to initial contact. Very courteous and professional. Inspection completed as promised. Inspection report very thorough, giving unlimited details as to work done, recommendations needed and supported with numerous photographs. He was not as cheap as others I had contacted, but the report I received left no doubt as to what shape the property was in, and what, if anything, needed to be addressed before purchase. Highly recommend this company for home inspections.

Jeff Aiken performed my home inspection. He provided great service while i followed along with him during the inspection. He spent roughly 6 hours inspecting our potential new home of 3200 sqft. He would explain where potential problem areas might occur (i.e. flashing missing on porch to prevent water intrusion, placement of wall mounted garage door opener) as well as good things throughout the house. 
Jeff also stated that it would take roughly 3-4 days to complete the written report. He kept in contact with me through the process and finished the written report in 3 days....ALL 116 pages worth!
Overall, I was very impressed! You know you get a good inspection when the selling agent comments on the very detailed and thorough home inspection report. All she wants to do is sell the home, whereas I want to make sure I am buying a quality home! I would highly recommend using Jeff's services.

Great! Professional and use updated technology to provide feedback. I used this to hold builder accountable for future repairs.

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Jeff was very professional and took time to explain his major findings on the day of the inspection. Minor issues were explained in detail in his comprehensive report. Well worth the money!

Mr. Aiken arrived on time and started working immediately. He gave a very thorough inspection of the home which took close to five hours. Most inspectors we had spoken to estimated about two hours and we were very thankful Mr, Aiken took his time and did his best to inspect the home completely. His inspection started with the lot and finished in a very hot (about 115 degrees) attic.  When he would find a problem he would call our attention to it immediately. He would also show us the things in the house that were done right and commended the current home owner on a home well maintained. We couldn't have had a more professional inspector. After a few days we had a report in hand that not only told the problems and suggestions on repairs but the good things about the home. We can't thank him enough for a job well done on our new home. We will definitely use Mr. Aiken again and refer him to anyone we know needing a home inspection/

After carefully reading several reviews on Angie's List for other home inspectors, I visited the Ace website for an online quote.  About five minutes after submitting the quote, my phone rang and I spoke to Jeff Aiken (owner) who is very knowledgeable with an engineering background.  As home inspections are time sensitive following the offer acceptance, Jeff scheduled my home inspection for a couple days later so that he would have plenty of time to write the report and I would have time to read it and make my decision.

He arrived promptly at the exact time he said he would and spent seven hours exploring every nook and cranny of the property! When I arrived at the location, Jeff pointed out some items that would require repair in the near future as they presented safety issues and also made suggestions as to what would make the home "move-in ready."  He spent about two hours underneath the house inspecting the foundation, plumbing and duct work; three areas considered to be a major concern in older homes.  His focus on health and safety of his clients is what really puts his services ahead of all the rest. 

Jeff spent about 15 hours compiling a beyond-thorough report consisting of 128 pages and close to 350 digital photos.  He included what was good about the house, maintenance tips, safety concerns and issues requiring further attention.  He literally left no stone unturned!  The original quote that he gave me was the exact price I paid and has been the best $435 I have ever spent.  The report arrived neatly packaged in an email with a link to homegauge.com due to the size of the file.  The website made it very easy to forward the report to my realtor and family members.  My experience with Jeff Aiken is a testament to the effectiveness and accuracy of Angie's List; I recommend Ace Inspections with the highest regard.  Is there an A++ rating on this thing?

Jeff Aiken inspected a home we had under contract (and which has subsequently become our home) in early July 2011. I chose Ace Home Inspections instead because Jeff is an independent inspector who was accredited with the BBB. I knew little else about him and am happy to say it worked out excellently.  

Jeff spent at least six hours at the house inspecting it and the report he produced is comprehensive, coming in at 109 pages. It lists problems, often provides background information and suggests solutions where appropriate. It includes a large number of pictures that help identify what he?s discussing. He often notes the good as well as the bad. Jeff told me on the phone that he would be happy to answer questions about it, but that no one ever asks any because the report is so self explanatory. I didn't believe him, but it's true. I haven't called him since because the report has been completely self explanatory. I haven?t seen many inspection reports, but everyone who has seen it has commented that it?s extremely thorough, and some have said it?s the longest they?ve ever seen.  

The report has been useful in lots of ways. Obviously we used it to become familiar with the property and in negotiations over the sale price. However I realized quickly that it was a great to-do list. I put it into excel and grouped items by subject (plumbing, electrical, etc.) and importance. It helped decide what needed to be done when we moved in and what could wait. When I called an electrician I emailed the report to them and I?ll have it on hand when I talk to the plumbers.  

Based on my discussions with other people, Jeff took longer from start to finish than other inspectors. This might be a bit unfair to him since our time period included the 4th of July, but it deserves noting. Closing schedules can be tight, so work with him to make sure schedules are met. Also, his rate appeared slightly more expensive than some other inspectors I priced. These are pretty minor issues. If you aren?t willing to throw in a few extra bucks to have a quality inspector go over the house you?re about to pay hundreds of thousands of dollars for, you need to do something else with your money. Like get your head checked.  

My experience with Jeff can be summed up as follows: If I had to buy another house tomorrow and he told me his rate had gone up 25%, I?d be writing the check before he finished the sentence. You couldn?t pay me to choose someone else.