ACE Home Inspections, LLC
About us
WE AT ACE INSPECT ALL OUTLETS, ALL WINDOWS, FILL ALL SINKS, TAKE APART ALL ELECTRICAL PANELS, GO EVERYWHERE IN AN ATTIC OR CRAWLSPACE, ETC... AND NOT JUST RANDOM SAMPLINGS. Residential and commercial inspection services throughout central and south Alabama to include Birmingham, Tuscaloosa, Montgomery, Demopolis, Cullman, Anniston, Jacksonville, and Huntsville. Alabama Home Inspector # HI-0808 - licensed through the Alabama Building Commission. HUD/FHA certified Inspector M476. Member NACHI Member BBB of Alabama B.S.E.E. (Electrical Engineer) Fees vary depending on various structure characteristics. Call for a free quote. Available nights and weekends. Internet reports with 200+ digital pictures. IN ADDITION WE ARE AFFILIATED WITH JUST4RUNNING.COM WHO TAKE FREE PICTURES OF RUNNERS AT LOCAL RACES SO IF YOU ARE A RUNNER THEN PLEASE CHECK IT OUT AT WWW.FACEBOOK.COM/JUST4RUNNING2013 OR WWW.JUST4RUNNING.COM.
Business highlights
22 years of experience
Services we offer
Apartment/Condo Unit Inspections, Chinese Drywall Inspections, Commercial Building inspections, Draw Inspections, Early 1900 Home Inspections, Fannie-Mae Inspections, HUD/FHA Inspections, Log Home Inspections, Manufactured (Mobile) Home Inspections, Multi-Unit Building Inspections, Residential home inspections
Amenities
Free Estimates
Yes
Reviews
4.611 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 82% | ||
| 9% | ||
| 0% | ||
| 9% | ||
| 0% |
Showing 1-11 of 11 reviews
Christine R.
Apr 2017
Job went very well. Jeff was very responsive to initial contact. Very courteous and professional. Inspection completed as promised. Inspection report very thorough, giving unlimited details as to work done, recommendations needed and supported with numerous photographs. He was not as cheap as others I had contacted, but the report I received left no doubt as to what shape the property was in, and what, if anything, needed to be addressed before purchase. Highly recommend this company for home inspections.
Pete R.
Feb 2016
Jeff Aiken performed my home inspection. He provided great service while i followed along with him during the inspection. He spent roughly 6 hours inspecting our potential new home of 3200 sqft. He would explain where potential problem areas might occur (i.e. flashing missing on porch to prevent water intrusion, placement of wall mounted garage door opener) as well as good things throughout the house.
Jeff also stated that it would take roughly 3-4 days to complete the written report. He kept in contact with me through the process and finished the written report in 3 days....ALL 116 pages worth!
Overall, I was very impressed! You know you get a good inspection when the selling agent comments on the very detailed and thorough home inspection report. All she wants to do is sell the home, whereas I want to make sure I am buying a quality home! I would highly recommend using Jeff's services.
Jeff also stated that it would take roughly 3-4 days to complete the written report. He kept in contact with me through the process and finished the written report in 3 days....ALL 116 pages worth!
Overall, I was very impressed! You know you get a good inspection when the selling agent comments on the very detailed and thorough home inspection report. All she wants to do is sell the home, whereas I want to make sure I am buying a quality home! I would highly recommend using Jeff's services.
ALVIN M.
Feb 2015
Great! Professional and use updated technology to provide feedback. I used this to hold builder accountable for future repairs.
Walter G.
Jul 2014
unknown
Abageal F.
Jun 2014
unknown
Pam D.
Apr 2014
unknown
Kenneth S.
Mar 2014
When we sent our complaints via email we have not received a response. We were present during the inspection and had to point out several items of concern to him ie a rotted window in the MB. We feel we wasted $500!
Response from ACE Home Inspections, LLC
" To [member email removed] Dear [member name removed], I am very sorry that you were not satisfied with my services performed at [member address removed] on November 4 2013. I just learned about it via a feedback email stating: Description Of Work: Focused on taking useless pictures, left insulation on the home owners clothes in the closet and several places through out the house, left the breaker off to a refrigerator. The home owners were very upset. Member Comments: When we sent our complaints via email we have not received a response. We were present during the inspection and had to point out several items of concern to him ie a rotted window in the MB. We feel we wasted $500! I have gone back and checked my jeff@acehomeinspections,net email history with the two listed below on November 8 as the only ones I could find. To [email protected] Nov 8, 2013 Thanks Jeff....have a nice weekend. [member name removed] Nov 8, 2013 Jeff, Looks like you didn't get much sleep last night. Got the summary. Thanks [member name removed] For whatever reason I did not receive any other emails from you. I wish you would of called me at 205-401-3030 because I surely would of like to have known so we could have discussed it. It is never my intent not to respond to one of my customers. I arrived at the inspection property at 10:31 am and departed at 4:34 pm where I spent 6 complete hours at the house. I took over 300 pictures and it took me 12 hours to write up the report which means I had 18 hours into that house. I am sorry you felt the pictures were worthless but I include as many as I can with many meant to depict maintenance tips. Also Many pictures are taken as proof that I did something or to make the customer which is you feel at ease that I really did my job by filling that sink. I guess now I will need to start taking pictures of floors when I leave and closets after I exit an attic as proof that they were clean? And as far as the rot on the window - I had already found and had it documented during my exterior inspection before you even arrived. I can send you the order of my pictures with it being taken during my exterior inspection if you would like. I also try as much as possible to clean up after myself. I placed a white towel over the underlying suits and brushed them off but did not feel it appropriate to go through each of their garments looking for insulation. I remember like I always do of walking straight outside after I exited the attic and cleaned off at my car before reentering where I then picked up many pieces of insulation I saw on the floor from the front door to the bedroom. The ladder itself where the rungs are also contained insulation and that with the closet being small makes it almost impossible to not drop some, however maybe I should of left a note explaining that there may be insulation between their clothes and I did not want to go through them and for this I apologize. I will say that I was unaware about the GFCI which was tripped and certainly apologize for this. There were many GFCI's and I had to verify that each of the exterior outlets were properly protected but yes I should of checked to make sure that I reset it. I sincerely apologize for any inconviences created due to my inspection and after spending 18 hours in service for you hope that you were able to at least gain some information or insight on your new home because I really do honestly try to do the best job possible through checking all outlets all lights removing all panel covers etc... instead of just a random sampling like most inspectors. I have been in business 12 years and you are the first and only dissatisfied customer I have had to this point. If there is anything I can do to make this right for you then please let me know. Sincerely, Jeff Aiken ACE Home Inspections, LLC 205-401-3030"
Ashley B.
Mar 2013
Jeff was very professional and took time to explain his major findings on the day of the inspection. Minor issues were explained in detail in his comprehensive report. Well worth the money!
Rhonda F.
Jul 2012
Mr. Aiken arrived on time and started working immediately. He gave a very thorough inspection of the home which took close to five hours. Most inspectors we had spoken to estimated about two hours and we were very thankful Mr, Aiken took his time and did his best to inspect the home completely. His inspection started with the lot and finished in a very hot (about 115 degrees) attic. When he would find a problem he would call our attention to it immediately. He would also show us the things in the house that were done right and commended the current home owner on a home well maintained. We couldn't have had a more professional inspector. After a few days we had a report in hand that not only told the problems and suggestions on repairs but the good things about the home. We can't thank him enough for a job well done on our new home. We will definitely use Mr. Aiken again and refer him to anyone we know needing a home inspection/
Avery L.
Nov 2011
After carefully reading several reviews on Angie's List for other home inspectors, I visited the Ace website for an online quote. About five minutes after submitting the quote, my phone rang and I spoke to Jeff Aiken (owner) who is very knowledgeable with an engineering background. As home inspections are time sensitive following the offer acceptance, Jeff scheduled my home inspection for a couple days later so that he would have plenty of time to write the report and I would have time to read it and make my decision.
He arrived promptly at the exact time he said he would and spent seven hours exploring every nook and cranny of the property! When I arrived at the location, Jeff pointed out some items that would require repair in the near future as they presented safety issues and also made suggestions as to what would make the home "move-in ready." He spent about two hours underneath the house inspecting the foundation, plumbing and duct work; three areas considered to be a major concern in older homes. His focus on health and safety of his clients is what really puts his services ahead of all the rest.
Jeff spent about 15 hours compiling a beyond-thorough report consisting of 128 pages and close to 350 digital photos. He included what was good about the house, maintenance tips, safety concerns and issues requiring further attention. He literally left no stone unturned! The original quote that he gave me was the exact price I paid and has been the best $435 I have ever spent. The report arrived neatly packaged in an email with a link to homegauge.com due to the size of the file. The website made it very easy to forward the report to my realtor and family members. My experience with Jeff Aiken is a testament to the effectiveness and accuracy of Angie's List; I recommend Ace Inspections with the highest regard. Is there an A++ rating on this thing?
He arrived promptly at the exact time he said he would and spent seven hours exploring every nook and cranny of the property! When I arrived at the location, Jeff pointed out some items that would require repair in the near future as they presented safety issues and also made suggestions as to what would make the home "move-in ready." He spent about two hours underneath the house inspecting the foundation, plumbing and duct work; three areas considered to be a major concern in older homes. His focus on health and safety of his clients is what really puts his services ahead of all the rest.
Jeff spent about 15 hours compiling a beyond-thorough report consisting of 128 pages and close to 350 digital photos. He included what was good about the house, maintenance tips, safety concerns and issues requiring further attention. He literally left no stone unturned! The original quote that he gave me was the exact price I paid and has been the best $435 I have ever spent. The report arrived neatly packaged in an email with a link to homegauge.com due to the size of the file. The website made it very easy to forward the report to my realtor and family members. My experience with Jeff Aiken is a testament to the effectiveness and accuracy of Angie's List; I recommend Ace Inspections with the highest regard. Is there an A++ rating on this thing?
Kyle H.
Aug 2011
Jeff Aiken inspected a home we had under contract (and which has subsequently become our home) in early July 2011. I chose Ace Home Inspections instead because Jeff is an independent inspector who was accredited with the BBB. I knew little else about him and am happy to say it worked out excellently.
Jeff spent at least six hours at the house inspecting it and the report he produced is comprehensive, coming in at 109 pages. It lists problems, often provides background information and suggests solutions where appropriate. It includes a large number of pictures that help identify what he?s discussing. He often notes the good as well as the bad. Jeff told me on the phone that he would be happy to answer questions about it, but that no one ever asks any because the report is so self explanatory. I didn't believe him, but it's true. I haven't called him since because the report has been completely self explanatory. I haven?t seen many inspection reports, but everyone who has seen it has commented that it?s extremely thorough, and some have said it?s the longest they?ve ever seen.
The report has been useful in lots of ways. Obviously we used it to become familiar with the property and in negotiations over the sale price. However I realized quickly that it was a great to-do list. I put it into excel and grouped items by subject (plumbing, electrical, etc.) and importance. It helped decide what needed to be done when we moved in and what could wait. When I called an electrician I emailed the report to them and I?ll have it on hand when I talk to the plumbers.
Based on my discussions with other people, Jeff took longer from start to finish than other inspectors. This might be a bit unfair to him since our time period included the 4th of July, but it deserves noting. Closing schedules can be tight, so work with him to make sure schedules are met. Also, his rate appeared slightly more expensive than some other inspectors I priced. These are pretty minor issues. If you aren?t willing to throw in a few extra bucks to have a quality inspector go over the house you?re about to pay hundreds of thousands of dollars for, you need to do something else with your money. Like get your head checked.
My experience with Jeff can be summed up as follows: If I had to buy another house tomorrow and he told me his rate had gone up 25%, I?d be writing the check before he finished the sentence. You couldn?t pay me to choose someone else.
Jeff spent at least six hours at the house inspecting it and the report he produced is comprehensive, coming in at 109 pages. It lists problems, often provides background information and suggests solutions where appropriate. It includes a large number of pictures that help identify what he?s discussing. He often notes the good as well as the bad. Jeff told me on the phone that he would be happy to answer questions about it, but that no one ever asks any because the report is so self explanatory. I didn't believe him, but it's true. I haven't called him since because the report has been completely self explanatory. I haven?t seen many inspection reports, but everyone who has seen it has commented that it?s extremely thorough, and some have said it?s the longest they?ve ever seen.
The report has been useful in lots of ways. Obviously we used it to become familiar with the property and in negotiations over the sale price. However I realized quickly that it was a great to-do list. I put it into excel and grouped items by subject (plumbing, electrical, etc.) and importance. It helped decide what needed to be done when we moved in and what could wait. When I called an electrician I emailed the report to them and I?ll have it on hand when I talk to the plumbers.
Based on my discussions with other people, Jeff took longer from start to finish than other inspectors. This might be a bit unfair to him since our time period included the 4th of July, but it deserves noting. Closing schedules can be tight, so work with him to make sure schedules are met. Also, his rate appeared slightly more expensive than some other inspectors I priced. These are pretty minor issues. If you aren?t willing to throw in a few extra bucks to have a quality inspector go over the house you?re about to pay hundreds of thousands of dollars for, you need to do something else with your money. Like get your head checked.
My experience with Jeff can be summed up as follows: If I had to buy another house tomorrow and he told me his rate had gone up 25%, I?d be writing the check before he finished the sentence. You couldn?t pay me to choose someone else.
Licensing
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FAQ
ACE Home Inspections, LLC is currently rated 4.6 overall out of 5.
Yes, ACE Home Inspections, LLC offers free project estimates.
No, ACE Home Inspections, LLC does not offer eco-friendly accreditations.
No, ACE Home Inspections, LLC does not offer a senior discount.
No, ACE Home Inspections, LLC does not offer emergency services.
No, ACE Home Inspections, LLC does not offer warranties.