Gray's Tree Service

Wish I could give these folks a double A! The only issue I had was in getting an estimator out to provide an estimate. Gray's was REALLY busy and the estimator was leaving messages at the wrong number. Everything got solved and again, while it took some time to actually get a crew out to remove some trees, when they did arrive they did an absolutely outstanding job. I had 3 different crews out - one to cut, one to haul away and a crew that totally restored the look of my driveway where trees were stacked. My neighbor even decided to have a tree cut down while I had a crew here! I had one huge dead pine and a huge live pine removed and 5 other dead or dying hardwoods removed. Folks - please note Gray's is a busy and professional company - and I totally confirm they are worth the wait. Each member of Gray's from Nancy in the office, to the estimator, and each crew member are hard working, polite and professional. One just cannot go wrong with doing business with Gray's. This is my second contract with Gray's, my in-laws use Gray's as does my daughter for their tree cutting and removal needs.

Gray's did a great job grinding a large pine stump and the roots. The price was very reasonable. I did ask for a phone call when they were to be at my home that I did not receive but once I saw the great job they did, I was not upset that I was not able to review their work.

Great job! Professional.

They did a fantastic job removing the tree from a precarious location and then promptly and thoroughly removing the trunks and limbs from the street a week later (it was removed right before a holiday). They were a little difficult to nail down on the scheduling, but we were requesting service in the midst of several storms so I know they were busy.

They cleaned up all of the debris in front of our neighbor’s house. However, they left tree trunks and branches stacked about 7 feet y’all in front of OUR house. They even blew all of the leaves into our yard from my neighbor’s tree. When I saw this and headed outside the guys all got in their truck and left. This is extremely unprofessional! Note: the picture is my house. The trees are not!

Great. They always are careful not to damage other trees. Clean up is excellen too. In fact after they ground the stumps they volunteered to spread out the mulch, blow my driveway of debris from Hurricane Irma, and even hauled off a big branch that had fallen in the yard.

Gray's was very responsive, and did a fantastic job from estimate to clean up. They have all their own equipment, so there was no waiting or extra payment for a crane. The crew was wonderful. I would use this company again in a heartbeat!

Great job and clean up

These guys always have a good price. They do good work and clean up well.

Trees cut down still waiting for them to remove them from my property . It has been raining , so they don't want to make a mess out of my lot .

Gray's Tree Service was very professional, punctual, and did a phenomenal job on taking down large oak trees and cleaned up right away. I received a few other quotes from other companies, but by far, Gray's was the best price, and they did an exceptional job. I would recommend to anyone that is looking for tree removal.

did what I wanted like I wanted. The price surprised me and I shook hands ASAP!!!! As other services called me to schedule an estimate, I WOULD SAY "no" I had already reached an agreement. They cut the tree and left it on the ground for me and the cost was much reduced because I did not pay for cutting it into small pieces, loading it, nor the cost of hauling it off. The tree was safely fell between two houses and left for new to clean up. I should hv paid lil extra to have the limbs moved but now I will hv a Bon Fire on New Year's Eve and the trunk will become a habit for whatever lives in a fallen tree trunk. I do not live in city. For u guys, they will leave it clean, but your cost will be greater than mine. I am just relieved that I, nor the precious ones, must sleep under a dead mine large enough it shook the Earth when it hit the Terra. My price includes removal of several limbs over hanging the house as we might as well get em now while they are here.

The work was done promptly and well, and they cleaned up nicely afterward.

It was the worst experience I've ever had with a business. I can't even go into the details. It would take more space than I'm allowed. Briefly, they made repeated mistakes and then wouldn't adequately rectify the problems. Average work with horrible customer service. We dealt with them for months and months for what was supposed to be a single day job. Just be forewarned: they were by far the cheapest quote for a reason. Eventually we got it worked out well enough to move on. But the experience was terrible and I'll never get that time back.

unknown

Excellent. On time, neat and professional. Clean up was very good. Very serious about doing a good job. They work in teams, the removal team did a fantastic job removing 2 very large trees next to my house. The Clean up (removal team) took everything and it looked like nothing happened there. They removed the debris in a driving storm! How often you see folks working in a heavy rain these days? Stump grinder was deliberate and very good. Everyone we came across in this organization were friendly and interested in doing well for the customer. We could not recommend this outfit more highly. Very good.

unknown

unknown

unknown

unknown

unknown

unknown

The first appointment had to be rescheduled, but they had warned us there was a 50/50 chance that would be the case so we were prepared. They arrived promptly on the reschedule date, thoroughly reviewed the work order with us, and immediately went to work with their crane and comprehensive set of tools. They were very and conscientious throughout the process, making sure none of our property was damaged as limbs were cut and trees were hoisted over the house by crane. They were friendly and professional and did a great job. We were extremely pleased and would definitely use them again and recommend them to others!

The service was put on the calendar (2) weeks out, I took a day off work to be home when the tree was to be cut down.  Grays Tree showed up at 3:15pm to cut down this large tree.  They did not finish same day and came back the next day to complete.  They did not remove the tree until four days after service began even though they scheduled removal for 3 straight days and didn't show up.  I had to call them daily, and up to (4) times last day to get them to remove the tree.  
I know that Grays Tree explained to me that they had several issues with their trucks over the  course of the week however they continued to schedule us for removal each of those days, failed to show up or call us to explain.  I don't believe that I will use their services again, although I have found as my second experience with tree cutters, they all seem to operate in a similar manner.

unknown