Carol's Cleaning Team

Great job!

I will use Carol's Cleaning Team again because I had an excellent experience with this service provider.

clean home of 5 bedrooms and 4 bath rooms and stairs

It was fine. It was good. They did a nice job. They were very thorough. They asked questions to make sure what to do. They did it relatively quickly but not in a hurry. They did it so well. They didn't rush through. They came pretty quickly. They were very punctual.

The girls were very professional, and I would use Carol's service again.

They did a very nice job. Everything smelled nice and was clean. I've hired them twice since then also. Nice job every time.

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It went okay. It was fair. I'd give them a B overall because of the thoroughness of the work. Generally, they did a good job but they didn't maximize their time and cover as many things as they could have.

Very good service, professional

JOB WELL DONE.....

First they sent one maid for 8 hours instead of two for four hours.  Carol said they were shorthanded and asked if it would be ok if they sent one person in this situation.  I did agree to it but wished I hadn't.  She spent half the day in one bathroom and it was cleaned well.  It did not need this much attention.  The bedrooms and living room were not dusted.  The chemicals used were very heavy with chlorine.  After cleaning the whole house smelled of the restrooms at the bus terminal.  The maid took a cigarette break outside every hour.  It took us about a week to get rid of the cigarette smell.  

You get what you pay for.  I went cheap and I got what I paid for.  Next time I'll expect to pay the extra.

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Everything went well. Very good service. I did not expect all the things they did.

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After 1.5 hours the 2 cleaners stated they were finished.  That totaled 3 hours of cleaning. I didn't go around and white glove what they did.  I trusted they would do their best the first time around.  Unfortunately, their best was extremely poor. I ended up redoing pretty much ALL of it the next day. I emptied my vacuum bag and redid the carpets and area rugs. When done the canister was 3/4 full of dirt. I had to redo some of the dusting, the kitchen counter tops still had sticky stuff on them, the kitchen sink still had coffee stains in it, the full bath floor still had hair & dust along the edges and in the corners, I redid the kitchen ceramic floor with my  floor steamer.  So all in all, it was not a satisfactory job!  I give cleaning services 1 chance to do it right the first time.  If not done right the first time, they lose my future business, as in this case!