AMERICAN BATHTUB REFINISHERS

I was under a very tight deadline to get the job completed and had another plumber come out that said I needed to replace the entire whirlpool tub because the motor was inaccessible and it'd cost $2,000+. In addition, he said the motor and parts needed were difficult to locate and it'd take at least two weeks to get the parts, if he could find them. I called Park Supply, the local plumbing, kitchen and bath supply center to see if they knew of any whirlpool tub experts and they referred me to Tim Coffman at American Bathtub Refinishers. Tim promptly returned my call and came out the same day and expertly diagnosed the problem. The motor and keypad needed to be replaced and he knew exactly which parts AND even had them in stock! Tim knows his stuff, was prompt and professional, and did a great job! And he did the job for a very reasonable price! I would highly recommend him!

Mr. Coffman did a very professional job of installing a CleanCut Step in my bathtub. He was friendly, knowledgeable, and hard working.

I called American Bathtub Refinishers on Monday, Nov 23.  I spoke to the owner, Tim, and told him I had a 5" hole (diameter of 5") and that I needed a quote for repair.  He asked if the hole was on the floor and I said no, it was on the wall and the hole was not accessible from the other side.  He said it would be no problem and gave me a quote of $200.00.  I asked if he needed to see the hole first and he said it would not be necessary.
Tim was very professional in that he stuck to what he said in terms of schedule.  When I called, he said it would be next week (the week after Thanksgiving) before he could come.  True to his word, he called Monday after Thanksgiving to arrange to come the next day.
Before he began work, I asked him if he knew how I could remove the adhesive strips on the bottom of the shower.  He told me with mineral spirits and a dull razor edge.  He said it would take him 2 hours to complete his work.  Since this was a vacant rental house, I agreed to come back in 2 hours.
I came back in 1.5 hours and he was just finishing up.  When he gave me the bill, I was surprised to see it was for $250.00 instead of $200.00.  I reminded him of his quote a week earlier and this is what he said to me, "In my notes, I wrote down the cost was between $200.00 - 250.00.  I removed the adhesive strips from the shower for you and anyway, I did a really good job."  He did remove the adhesive strips although I did not ask him to.   I'm not sure how he wrote down $200.00 - 250.00 because that was never discussed.  I very clearly remember his quote was for $200.00.
I had gotten another quote for $275.00 but rejected it because it seemed high compared to Tim's $200.00 quote.  I would have rather *knowingly* paid $275.00 than pay $250.00 to someone who gave a $200.00 quote.  I felt he was misleading because "between $200.00 - 250.00" was never, ever mentioned when he gave the phone quote.
My advice about this company: When Tim gives you a quote, email or text a confirmation of the quote back to him.  That way, he can't switch the cost of the job on you like he did on me.

Our upstairs bathroom shower was leaking and the problem was identified as a crack in the fiberglass shower. Mr. Coffman was recommended by the plumber who diagnosed the problem. We called him and he came out and fixed the shower and we are using it today! Mr. Coffman was prompt, friendly and absolutely knows what he is doing. Highly recommend.