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Batts' Chimney Services
Chimney or Fireplace - Clean and Inspect, Brick or Stone Fireplace - Install, Brick or Stone Fireplace Repair,
About us
"Keep it Safe, Keep it Clean!" has been our motto for over 30 years, but our goal is also to be a family business, which to us means treating customers like family as well!
Business highlights
47 years of experience
Services we offer
CHIMNEY MAINTENANCE Video/Safety Inspections-Cleaning-Repairs-Construction-Relining-Covers-Dampers-Gas Logs & more & DRYER VENT CLEANING
Accepted Payment Methods
- CreditCard
Reviews
4.928 Reviews
Number of Stars | Image of Distribution | Number of Ratings |
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93% | ||
7% | ||
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Showing 1-25 of 28 reviews
Joseph K.
Nov 2017
Technicians called ahead and arrived on time. Inspection was performed using the latest technology. They provided a video of the interior of the flue along with still photos, to explain the findings. The technician provided suggestions for optimum use of two fireplaces. Very pleased after a bad experience with another company.
ROCHELLE K.
Jul 2017
THEY DID A GOOD JOB
Duane P.
Oct 2016
They were a few minutes tardy but called to inform us of that, no big deal. They inspected both chimneys ($149 for first, $40 for second) and concluded they didn't even need cleaning, indeed, that doing that would just be taking our money without cause. They identified a crack that needed filling and took care of that with high temperature mortar ($30). Blanket placed in front of hearth before doing anything kept it all clean.
Joshua M.
Sep 2016
The people were friendly, professional, and informative. The cost was just a bit shocking.
Jack P.
Jun 2016
unknown
Lisa R.
Oct 2015
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Marci W.
Jun 2015
unknown
Patricia B.
Apr 2015
unknown
Nathan B.
Apr 2015
unknown
Jess P.
Feb 2015
The two men came to my house, highly recommended and lived up to there recommendations and reputation. I was impressed.
James P.
Jan 2015
Went well. They were timely and courteous, clean too. Spoke well, explained everything well. In and out in a little over an hour.
JUDITH A.
Jan 2015
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Tish H.
Dec 2014
unknown
Jeff H.
Nov 2014
Mark performed the visual roof inspections before I arrived at my home. He then performed the chimney sweeping, covering the floor area in front of the hearth with a blanket. Once the cleaning started he took the time to let the vacuum suck up all of the ash before moving down the chimney. This really kept all of the dust/soot down. Next he performed the inspection with a camera up the flue, which discovered we had mortar missing from the flue liner due to a chimney fire. All of the pictures were sent on an inspection report with an estimate of the repairs required. He wiped down the mantel and all of the furniture close to the fireplace and left it cleaner than he arrived!
Allyne Y.
Oct 2014
Mark was through and professional. The process was clean, no dust or drt left. He got on the roof, performed an external as well as internal inspection, and repaired some cracks. He was prompt and courteous.
Leah J.
Jun 2014
unknown
Ed O.
May 2014
There was a one day delay in getting work done. They sent one man the first day and he look at the job and asked if I would delay the work until the next day as he felt he would be unable to safely perform the work by himself. The next day three men showed for the installation and it was satisfactorily completed in about 4 hours.
Catherine M.
Apr 2014
Have relied on Batts Chimney for many years. Mr. Batts found a good service provider in Mark. Very polite. Left us all cleaned up.
Stephanie W.
Apr 2014
Very nice and professional. Gave me estimates on services needed. Called once and sent email for appt - there was a problem receiving info.
John G.
Feb 2014
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Lisa B.
Dec 2013
Mr. Batts and an associate came to clean my chimney as I have been having a problem with wasps. They were punctual and very professional. They discussed my problem with me and inspected my chimney cap as well. They were informative about what repairs I needed without being pushy on sales. I am continuing to work with them on installing a top sealing damper to help keep out the wasps. I found their services to be reasonably priced and the quality of their work to be excellent.
Edgar E.
Nov 2013
They did a great job. Quick. Clean. Very friendly and professional.
Sandra S.
Oct 2013
Price seems high for time involved and cap. Mr Batts showed me that they are using a heavy stainless steel cap and told me the one they used previously stained the chimneys. Price for this cap was $250.00. The price was a good deal higher than other times I've had chimney work done. They seemed knowledgeable, well experienced and were careful and pleasant which I appreciated.
Leigh R.
May 2013
Top notch experience. Mr. Batts, accompanied by a technician in training, inspected both of our chimneys. He determined that only one needed cleaning. I was concerned that the dampers might leak or that we needed covers to keep rain and birds out. Mr. Batts explained the situation which was not nearly as dire as I had thought. (Basically, we need to be more vigilant in keeping the dampers closed when the fireplaces are not in use.) He offered to install caps for the chimneys (but did not recommend, because of high cost and low benefit). Very professional and honest. Cleaning was quick and thorough.
Susan G.
May 2013
Our chimney was never right from the time the house was built and couldn't be used because smoke wouldn't rise and would come back down into the house. I wanted to have a warm relaxing atmosphere when my son came home from school during the holidays but it was December and they were booked solid. They asked me if I didn't mind them coming out on the Sunday before the Christmas holiday they could fit me in then, no extra charge. The employee that came out to my house was extremely knowledgeable, professional and courteous as well as his helper. After assessing my issues they determined another day to come back out and perform the work, the work was very involved as they had to climb inside the chase but they remained so courteous the entire time. While here they determined my chase cap was rusted out and we needed a new one but the lengths we thought we would have to go to to obtain a properly working chimney were not even needed, it turned out to be significantly less than we anticipated. I was not as happy with the cost of the cap that was installed, but all the other services were very reasonably priced and performed perfectly. The end result was a working fireplace that hadn't been used in years and a perfect Christmas with my family. I would definetely recommend this company to anyone with fireplace draw issues.
Licensing
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FAQ
Batts' Chimney Services is currently rated 4.9 overall out of 5.
Batts' Chimney Services accepts the following forms of payment: CreditCard
No, Batts' Chimney Services does not offer free project estimates.
No, Batts' Chimney Services does not offer eco-friendly accreditations.
No, Batts' Chimney Services does not offer a senior discount.
No, Batts' Chimney Services does not offer emergency services.
No, Batts' Chimney Services does not offer warranties.