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Batts' Chimney Services

Chimney Repair, Chimney Sweeping, Fireplace Service,

About us

"Keep it Safe, Keep it Clean!" has been our motto for over 30 years, but our goal is also to be a family business, which to us means treating customers like family as well!

Business highlights

47 years of experience

Services we offer

CHIMNEY MAINTENANCE Video/Safety Inspections-Cleaning-Repairs-Construction-Relining-Covers-Dampers-Gas Logs & more & DRYER VENT CLEANING

Amenities

Warranties

Yes

Senior Discount

$25

Accepted Payment Methods

  • American Express
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
4.915 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
7%
3
0%
2
0%
1
0%

Filter reviews by service

Showing 1-15 of 15 reviews
Joseph K.
Nov 2017
5.0
Yes, I recommend this pro
Technicians called ahead and arrived on time. Inspection was performed using the latest technology. They provided a video of the interior of the flue along with still photos, to explain the findings. The technician provided suggestions for optimum use of two fireplaces. Very pleased after a bad experience with another company.

ROCHELLE K.
Jul 2017
5.0
Yes, I recommend this pro
THEY DID A GOOD JOB

Emily K.
Oct 2016
1.0
I booked the appointment approximately a month before the service and confirmed with the company 2 days prior. I took the entire day off that they were supposed to come, as they could not give me a definite time they would be coming. At approximately 4:20, they called and told me that they would not be able to come today and that they would have to reschedule. Exceptionally unprofessional.

Duane P.
Oct 2016
5.0
Yes, I recommend this pro
$21,900
They were a few minutes tardy but called to inform us of that, no big deal. They inspected both chimneys ($149 for first, $40 for second) and concluded they didn't even need cleaning, indeed, that doing that would just be taking our money without cause. They identified a crack that needed filling and took care of that with high temperature mortar ($30). Blanket placed in front of hearth before doing anything kept it all clean.

Joshua M.
Sep 2016
4.0
Yes, I recommend this pro
$55,000
The people were friendly, professional, and informative. The cost was just a bit shocking.

John B.
Jun 2016
3.0
unknown

Jack P.
Jun 2016
5.0
Yes, I recommend this pro
$80,000
unknown

Lisa R.
Oct 2015
5.0
Yes, I recommend this pro
$80,000
.

Marci W.
Jun 2015
5.0
Yes, I recommend this pro
$40,000
unknown

Patricia & Wayne B.
Apr 2015
5.0
Yes, I recommend this pro
$200,000
unknown

Nathan B.
Apr 2015
5.0
Yes, I recommend this pro
$50,000
unknown

Jess P.
Feb 2015
5.0
Yes, I recommend this pro
$32,500
The two men came to my house, highly recommended and lived up to there recommendations and reputation.  I was impressed.

James P.
Jan 2015
5.0
Yes, I recommend this pro
$200,000
Went well. They were timely and courteous, clean too. Spoke well, explained everything well. In and out in a little over an hour.

JUDITH A.
Jan 2015
5.0
Yes, I recommend this pro
$22,800
.

Tish H.
Dec 2014
5.0
Yes, I recommend this pro
$35,400
unknown

Jeff H.
Nov 2014
5.0
Yes, I recommend this pro
$35,400
Mark performed the visual roof inspections before I arrived at my home.  He then performed the chimney sweeping, covering the floor area in front of the hearth with a blanket.  Once the cleaning started he took the time to let the vacuum suck up all of the ash before moving down the chimney.  This really kept all of the dust/soot down.  Next he performed the inspection with a camera up the flue, which discovered we had mortar missing from the flue liner due to a chimney fire.  All of the pictures were sent on an inspection report with an estimate of the repairs required.  He wiped down the mantel and all of the furniture close to the fireplace and left it cleaner than he arrived!

Allyne Y.
Oct 2014
5.0
Yes, I recommend this pro
$25,000
Mark was through and professional. The process was clean, no dust or drt left. He got on the roof, performed an external as well as internal inspection, and repaired some cracks. He was prompt and courteous.

Leah J.
Jun 2014
5.0
Yes, I recommend this pro
$690,000
unknown

Ed O.
May 2014
5.0
Yes, I recommend this pro
$220,000
There was a one day delay in getting work done. They sent one man the first day and he look at the job and asked if I would delay the work until the next day as he felt he would be unable to safely perform the work by himself. The next day three men showed for the installation and it was satisfactorily completed in about 4 hours.

Catherine M.
Apr 2014
5.0
Yes, I recommend this pro
$13,000
Have relied on Batts Chimney for many years. Mr. Batts found a good service provider in Mark. Very polite. Left us all cleaned up.

Stephanie W.
Apr 2014
5.0
Yes, I recommend this pro
$57,400
Very nice and professional. Gave me estimates on services needed. Called once and sent email for appt - there was a problem receiving info.

John G.
Feb 2014
5.0
Yes, I recommend this pro
$10,000
.

Lisa B.
Dec 2013
5.0
Yes, I recommend this pro
$17,400
Mr. Batts and an associate came to clean my chimney as I have been having a problem with wasps.   They were punctual and very professional.    They discussed my problem with me and inspected my chimney cap as well.   They were informative about what repairs I needed without being pushy on sales.   I am continuing to work with them on installing a top sealing damper to help keep out the wasps.    I found their services to be reasonably priced and the quality of their work to be excellent.

Edgar E.
Nov 2013
5.0
Yes, I recommend this pro
They did a great job. Quick. Clean. Very friendly and professional.

Sandra S.
Oct 2013
4.0
Yes, I recommend this pro
$47,500
Price seems high for time involved and cap. Mr Batts showed me that they are using a heavy stainless steel cap and told me the one they used previously stained the chimneys. Price for this cap was $250.00. The price was a good deal higher than other times I've had chimney work done. They seemed knowledgeable, well experienced and were careful and pleasant which I appreciated.

Licensing

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Batts' Chimney Services is currently rated 4.9 overall out of 5.
Monday: 9:00 AM - 5:00 PM Tuesday: 9:00 AM - 5:00 PM Wednesday: 9:00 AM - 5:00 PM Thursday: 9:00 AM - 5:00 PM Friday: 9:00 AM - 5:00 PM Saturday: Closed Sunday: Closed
Batts' Chimney Services accepts the following forms of payment: American Express, Check, Visa, Discover, MasterCard
No, Batts' Chimney Services does not offer free project estimates.
No, Batts' Chimney Services does not offer eco-friendly accreditations.
No, Batts' Chimney Services does not offer a senior discount.
No, Batts' Chimney Services does not offer emergency services.
Yes, Batts' Chimney Services offers warranties.
Batts' Chimney Services offers the following services: CHIMNEY MAINTENANCE Video/Safety Inspections-Cleaning-Repairs-Construction-Relining-Covers-Dampers-Gas Logs & more & DRYER VENT CLEANING

Contact Information

501 McAllister Road, Albertville, AL 35950

Service Hours

Sunday:Closed
Monday:9:00 AM - 5:00 PM
Tuesday:9:00 AM - 5:00 PM
Wednesday:9:00 AM - 5:00 PM
Thursday:9:00 AM - 5:00 PM
Friday:9:00 AM - 5:00 PM
Saturday:Closed
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