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Shelby Fence

4.4(
42
)
Fencing Service, Deck and Porch Service,

About us

Shelby Fence has been in business since 1989. We are local and family owned and operated. We are committed to providing quality products, expert installation and friendly customer service. Our team of installers is highly experienced; they have extensive training in installing quality fences in a timely and professional manner. We take pride in building relationships with our customers, who continue to pay us the compliment of referring us to neighbors, friends and families. Other Important Information About Us Prompt project completion Insured No-obligation free estimates

Services we offer

Deck Builders,Fence-Sales, Service & Contractors,Home Improvements,Home Repair & Maintenance

Accepted Payment Methods

  • American Express
  • Check
  • Visa
  • Discover
  • MasterCard
Our recent projects
  • 5
Reviews
4.042 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
2%
3
5%
2
0%
1
12%
Write a review

Filter reviews by service

Showing 1-25 of 42 reviews
Becky B.
Jun 2019
5.0
Fencing Service
I would use them again. I've had lots of compliments by people passing by my house on the fence.
Yes, I recommend this pro
Jekia G.
Sep 2018
5.0
Fencing Service
They were super responsive and professional ! They set the post on one day and finished the next day and finished it so quickly.
Yes, I recommend this pro
$176,500
Fred M.
Aug 2018
1.0
Fencing Service
Did not reply
Wendy A.
Sep 2017
5.0
Fencing Service
Quick and efficient.
Yes, I recommend this pro
$230,000
Craig B.
May 2017
3.0
Fencing Service
They preformed the work quickly and on time. My complaint it less than a year had passed and several boards and one post started warping pretty bad. I called 3 months before the year warranty had expired and I've called 2-3 more times requesting the post to be repaired. I keep being told they will put me on the list but they are really busy and I guess get to it when they can. The year warranty has passed by about 3 months and I've not heard a word from them. I have repaired some of the warped boards myself but the post is still warped. I understand that wood will do this but you think they would have come out to at least attempt to strap it to help straighten the post. I guess it will be on me to repair that as well. Overall we liked the fence, I'm just unhappy with the response to make these repairs.
Lee M.
Apr 2017
5.0
Fencing Service
They did a great job building the fence. We had a few communication issues, as they have one person who gives the quote and explains the job, and then other workers who builds it; but I am VERY picky, so a few of the details were lost between people. It all ended up being fine though. The owner was very responsive to the issues and took the time to call and hear about my experience, which I appreciated. Overall the fence is fantastic and I'm glad I used them.
Yes, I recommend this pro
$320,000
Alan B.
Apr 2017
5.0
Fencing Service
We are very pleased with the fence. Everyone from the estimator, to the team of installers, to Danielle at the office handled things professionally and on-time. The fence looks great and our dog and we are enjoying our yard as a result.
Yes, I recommend this pro
$380,000
James B.
Apr 2017
4.0
Fencing Service
It went great, fence looks awesome.
Yes, I recommend this pro
Andrew W.
Jul 2016
5.0
Fencing Service
I had invited a local company to put up a fence around my yard. They gave me a ridiculously overpriced estimate. I called shelby fence the second the representative for the first company left. They sent someone out within minutes that not only gave me an estimate right on budget, but also for an upgraded style. I had special accommodations that they did everything in their power to help me with. They were very friendly and did so much for me. They came out and set the posts one day, then the next day had the fence completed in the blink of an eye. It is very well made and i couldnt ask for more.
Yes, I recommend this pro
$180,000
Michelle R.
May 2016
5.0
Fencing Service
Justin and his team did a great job. Timely and efficient. Quickly completed the job and took time to clean up after they well done.
Yes, I recommend this pro
$250,000
David B.
Apr 2016
5.0
Fencing Service
unknown
Yes, I recommend this pro
Craig B.
Mar 2016
5.0
Fencing Service
They installed approx 280' of privacy fencing with one man gate and one drive through gate. We added the decorative post as well as the scalloped look and we could not be more happy with the end results. The total build took 2 days. Maybe a total of 6 hours. They were very efficient in their procedures and they even cleaned up after themselves, which included the dirt they dug to place the posts. I would definitely use them again or refer them to friends or neighbors.
Yes, I recommend this pro
$370,000
Response from

"Thank you for your review! We appreciate your business and will gladly assist you anyway we can in the future."

Rebekah S.
Feb 2016
5.0
Fencing Service
.
Yes, I recommend this pro
$500,000
Response from

"We appreciate your review!"

Bretton H.
Jan 2016
5.0
Fencing Service
.
Yes, I recommend this pro
$400,000
Response from

"We are delighted to hear that you are pleased with your fence!"

Kimberly M.
Jan 2016
1.0
Fencing Service
After 9 years one of the post has pulled away from the fence.  Shelby fence says it has warped.  I looked that up online and is says that is due to cheap materials.  They also used nails instead of wood screws which added to the problem.  The gate they installed had hardware that was too large that they installed at an angle to make it fit.  The gate will no longer close.  They will not  guarantee their work.
$200,000
Robert B.
Sep 2015
5.0
Fencing Service
unknown
Yes, I recommend this pro
$350,000
Response from

"We are thrilled that you are pleased with your experience here at Shelby Fence. Thank you for recognizing our hard work!"

Parker c C.
Aug 2015
5.0
Fencing Service
unknown
Yes, I recommend this pro
$225,000
Response from

"Here at Shelby Fence, we want to communicate our appreciation for you taking the time to acknowledge our work ethic. In the future we would be happy to aid you in any project you may come across!"

Cindy V.
Aug 2015
5.0
Fencing Service
unknown
Yes, I recommend this pro
$240,000
Response from

"We are excited to see you had a great experience with us here at Shelby Fence. Thank you for your support!"

Timothy B.
Jun 2015
5.0
Fencing Service
unknown
Yes, I recommend this pro
$6,750,000
Response from

"We are so happy to hear you had a wonderful experience even through our most active season! Your business is appreciated, and if we can assist you in any way in the future let us know."

Jane F.
Feb 2015
5.0
Fencing Service
I had received a very good price on a new backyard fence. They were very prompt and finished the project a little ahead of time.
Yes, I recommend this pro
$145,700
Response from

"Thank you for your review, it was great doing business with you!"

Pat T.
Dec 2014
5.0
Fencing Service
unknown
Yes, I recommend this pro
$180,000
Response from

"We appreciate your review!"

Chris B.
Jun 2014
1.0
Fencing Service
Fence was installed in a day. We called to inform them that they were supposed to install a 5 ft gate so that we could get our mower in. They installed the gate but on the wrong side of the house. So they came back installed another 5 ft gate and also hit a sprinkler pipe which they repaired. We released our 3 30-40 lb dogs and within 30 minutes, they were out. The quality of the fence was so cheap and thin, that our dogs were able to chew on the fence and make large holes to squeeze out of. Fence co comes back out and sparingly put rods through fence into the ground, which did nothing. Finally on the 3rd call, we were told that we got what we paid for. 6 houses and 3 fences installed and I have never been more disappointed. Terrible materials! To make matters worse, we were forced by the city to relinquish ownership of our dog of 6 years because he kept getting out...also spent over $500 getting him back from animal control.
$500,000
Shain A.
Jun 2014
5.0
Fencing Service
Went well.  Good price, on time, professional.  My only issue is the carving at the top of the posts looks a little sloppy in some places, but most people wouldn't even notice (I'm picky).  Overall, I'd recommend them to others.  All other construction seems solid (which is the most important part to me).
Yes, I recommend this pro
$162,500
Response from

"Your review is appreciated. We are pleased to hear that the process went well. We do apologize that the post knobs were not properly cut. We have since been very aware of making sure the cut is pristine. Please contact us if there is anything we can do to aid in fixing this problem."

Helen P.
May 2014
5.0
Fencing Service
unknown
Yes, I recommend this pro
$190,000
Response from

"Thank you for your review!"

Patty S.
May 2014
5.0
Fencing Service
Shelby Fence Co showed up on the day they were supposed to show up and put it up. I like the fact that shortly after being called on, we went ahead and had the appointment set-up, the guy was on time, showed up. They did a good job. I would recommend them to others. They are very straightforward, they were always on-time, they did what they said they were going to do. If they were running late, they would call ahead of time to let me know there would be a little delay getting there.
Yes, I recommend this pro
$120,000
Response from

"It was a pleasure working for you, we would be happy to be of any further help in the future. We appreciate your review!"

Showing 1-25 of 42

Licensing

Bonded
Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Shelby Fence is currently rated 4.4 overall out of 5.
Monday: 8:30 AM - 4:30 PM Tuesday: 8:30 AM - 4:30 PM Wednesday: 8:30 AM - 4:30 PM Thursday: 8:30 AM - 4:30 PM Friday: 8:30 AM - 4:30 PM Saturday: 8:30 AM - 4:30 PM Sunday: 8:30 AM - 4:30 PM
Shelby Fence accepts the following forms of payment: American Express, Check, Visa, Discover, MasterCard
No, Shelby Fence does not offer free project estimates.
No, Shelby Fence does not offer eco-friendly accreditations.
No, Shelby Fence does not offer a senior discount.
No, Shelby Fence does not offer emergency services.
No, Shelby Fence does not offer warranties.
Shelby Fence offers the following services: Deck Builders,Fence-Sales, Service & Contractors,Home Improvements,Home Repair & Maintenance

Contact Information

PO Box 2131, Alabaster, AL 35114

Service Hours

Sunday:8:30 AM - 4:30 PM
Monday:8:30 AM - 4:30 PM
Tuesday:8:30 AM - 4:30 PM
Wednesday:8:30 AM - 4:30 PM
Thursday:8:30 AM - 4:30 PM
Friday:8:30 AM - 4:30 PM
Saturday:8:30 AM - 4:30 PM
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