Pickett Construction LLC
About us
Additional address - PO Box 1671 Alabaster, AL 35007.
Business highlights
Services we offer
Asphalt Roofing, Basement Finishing, Brick, Carpet Flooring, Carports, Concrete, Custom Decks, Doors, Electrical, Energy Efficient Windows, Exterior Repairs, Fences Bathroom Remodeling, Fiber Cement Siding, Garages, Hardwood Flooring, Interior Repairs, Kitchen Remodeling, Metal Roofing, Painting, Patios, Pergolas, Plumbing, Pressure Washing, Remodeling, Restoration, Room Additions, Screened Porches, Stone, Sunrooms, Tile, Vinyl Siding, Wood Siding
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 64% | ||
| 18% | ||
| 0% | ||
| 9% | ||
| 9% |
"We did a concrete driveway extension for Mrs. [Member Name Removed] over two years ago. In fact, she called us back to repair it within the one-year warranty time period to do an adjustment. We don't have a lifetime warranty on concrete jobs. We completed the adjustment and she was happy. We never heard from her again. Also, she paid the balance at the end which proved her satisfaction. She never contacted us about any other issues, which is the most important thing to remember when considering her review. We encourage her to contact a company directly who she feels has wronged her, because that is the most fair and professional way to handle it. "Did not do what was originally planned" implies that we violated the terms of the contract, which means that she would not be obligated to pay at the end. She did."
The roofing job was led by a subcontractor, Philip Lucas, and was nothing short of superior. I learned later, from another company that also uses Mr Lucas, that he has an outstanding reputation installing metal roofs and that I could have saved a bundle (about $2500) getting him through this other contractor. (Mr Lucas only works as a subcontractor so you have to ask for him specifically.)
The conversion of my detached garage was a near disaster (though it ended satisfactorily). The estimate was about $2800 more than a competitor's estimate, but because we knew the Picket family through a church connection, we went with them. Pickett has no real direct labor employees, evidently, and everyone they use is whoever costs the less to do a project. (I believe in capitalism and have no problem with this so long as the work is done correctly.) The project was supposed to be four weeks with a handshake to try to get it done in three weeks before a holiday. The first subcontractor didn't order enough concrete and didn't prep the structure appropriately (and as agreed in the estimate) to where even I knew it was going to flood with any rain. When I tried to suspend the project to get someone to come out and look at my concern, someone (other than Scott) from Pickett came out and said it'd be fine - but as predicted, the day after they "finished" the first time (4 weeks), it rained and the whole place flooded. With no way to drain, mold started right away. After three or four attempts to "save" the work done and fend off more flooding from rain, Scott came out and suggested French drains. A group came out and dug a ditch and put gravel in - not exactly a French drain. So, of course, it flooded again. With a suggestion to try a deeper (real) French drain, I said no because I knew that wouldn't work long term. I insisted they build a barrier wall or build up the floor to an appropriate height. Scott thought the barrier wall was the best option, but I was charged extra for it. Who was the "A Team" they called in to fix it all? Mr. Lucas and his son who during this time had put on our roof. If he'd been the subcontractor on the detached garage conversion from the start, I'm convinced there would have been no problems. There were other little things that made the whole project stressful. Now, had I not realized and trusted that Scott was a "man of his word," which he is, I just don't believe it would have ever been resolved satisfactorily. In the end, a 3-4 week project was complete in just over 3 months.
in the end, it all worked out and I have a new office, but it wasn't, by any stretch of the imagination, a smooth experience.
They are licensed, bonded and insured which was mandatory for us.
We look forward to hiring them for additional remodeling in the future.
The paint job ruined my Dyson, my new furniture, my floors and my bathrooms. Dust is still falling from the ceiling, the fans are choked with dust........The walls have not been patched properly. They took no curtain rods down or towel bars. So now I have to hire someone else to clean up their mess, patch the walls, paint again....
Do not let these folks into your home. They will destroy it.
"The member has 3 closed contracts with us. We do not require entire payment up front. If there were issues to be addressed, her contracts should have been left unpaid until we addressed any problems. We were never contacted about problems with our work. She paid us her final payment after inspection. She tipped 2 of our painters over $300 on the last project. She sent an extra $120 on her last check to give to our workers. We would gladly address and fix any issues that were involved with our contracts. We have an office/showroom to visit in person, receptionist, voice mail, and 24-hour availability on our mobile phones. She has never contacted us about any of the issues that she mentioned. If she called us today, we would still meet with her and resolve this. If we did damage to her home, she would have taken pictures as evidence and confronted us, as she is an intelligent and educated woman."
Licensing
State Contractor License Requirements
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