Armstrong Relocation Co
About us
Moving is an exciting time in your life. It’s the beginning of a new chapter and the promise of a new adventure, but getting there can take time and resources. That’s why people choose Armstrong as the moving company they can rely on to get them where they need to go. At Armstrong Relocation – Birmingham, we pride ourselves on having the most experienced and efficient movers in the industry. We understand there are plenty of options when looking for moving companies, but we have a great industry reputation and the moving services to back it up. Whether you’re just headed down the street or across the country, you need a professional moving company with the experience and care to provide a stress-free relocation. Let us show you why we are one of the most trusted moving companies in the country. Wherever you need to go, you can count on Armstrong to get you there.
Business highlights
Services we offer
Armstrong Relocation Birmingham, an agent for United Van Lines, corporate, facility and government moving and services., provides residential
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 29% | ||
| 29% | ||
| 14% | ||
| 0% | ||
| 29% |
We contracted with Armstrong Relocation about a month prior to our move. They were responsive and provided a quote that we felt was expensive but in-line with our expectations.
On the day before our scheduled pack date, they called to tell us that they had a change of plans and needed to pack and load on the same day. We agreed. After packing we noted a 12 foot long gauge in our hardwood floors (they repaired the damage, but it took a while and lot of effort to get it resolved).
The day before our delivery date I called to check on the truck. They were not able to tell me a status. They called me an hour later (around 4 pm) to tell me that the driver had quit and our stuff was East in Nashville, TN. This blew my mind, not only were they going to miss their guaranteed delivery date, but they also weren't going to tell us what happened either.
The next few days were emotionally draining. Call after call with them finally to get our deliver 4 days late. Some people might not care about hitting a date, but it took me planning for 2 months to make the dates work, and for my family they were everything.
In the end they cost me and my business a billable day. They offered us a pathetic $400 compensation (+ some travel expenses) for the delay. They cost me a billable day (thousands of dollars). When i requested additional compensation for the suffering they put me through, they said that the contract is only $100/day and that I was free to sue them. They showed no sympathy for my situation and didn't seem to care about the impact to their companies reputation.
When the shipment arrived several items were missing and many others were broken. We are still in the process of completing damage claims and dealing with the fallout.
These guys are very by the book, if it's not in the contract they don't care. I can honestly say that our move was horribly traumatic and caused my wife and I a lot of pain and suffering. Armstrong doesn't seem to care about this though. BUYER BEWARE!!!
Licensing
State Contractor License Requirements
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