Meadow Lakes Supply

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It cost $75 because it’s still under our HSA agreement from buying the house. We don’t pay them, we just pay the HAS for now.

Good. "Sink drain" turned out to be iron sludge build up between once-piece corian countertop and sink unit. The iron sludge emits a sulphuric smell through the overflow on the one master bedroom sink. I have to spray a bleach solution into the overflow to cut the buildup. That or purchase a new one-piece countertop-sink unit. The faucet tightening went fine. Turns out the previous owners put the wrong gasket on top of a faucet and tried to tighten it to the counter top. He got it fixed. The ceiling fan was vented incorrectly and they will have to come back when the snow is off the roof and vent the fan correctly.

Water heater was replaced on Friday morning and everything was fine. ?The technicians were respectful, efficient and personable. ?Saturday morning I discovered that the connecting pipe to the water heater had cracked shooting water everywhere and flooding my laundry room. ?I called and Mike took the call and on the phone talked me through shutting the water off. ?Within the hour he was at my house to assess what had happened and made the necessary repairs and I had a water heater back in just a few hours. ?Unfortunately the pilot went out and I wasn't able to restart it later in the day, I guess it was just too wet. ?I called back and explained the situation and to my delight and surprise rather than talk me through what to do Mike drove back out to my house to make sure the water heater pilot was lit. ?If you want excellent customer service you can not go wrong with this company. ?I will definitely use them in the future for any heating or plumbing issues. ?

Water heater was replaced on Friday morning and everything was fine.  The technicians were respectful, efficient and personable.  Saturday morning I discovered that the connecting pipe to the water heater had cracked shooting water everywhere and flooding my laundry room.  I called and Mike took the call and on the phone talked me through shutting the water off.  Within the hour he was at my house to assess what had happened and made the necessary repairs and I had a water heater back in just a few hours.  Unfortunately the pilot went out and I wasn't able to restart it later in the day, I guess it was just too wet.  I called back and explained the situation and to my delight and surprise rather than talk me through what to do Mike drove back out to my house to make sure the water heater pilot was lit.  If you want excellent customer service you can not go wrong with this company.  I will definitely use them in the future for any heating or plumbing issues.  

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They did a good job. There was a problem and they came out and corrected it immediately. They apologized.

It was good. They're friendly, thorough and reasonably priced.

Excellent work, as this company has been doing the same maintenance for me for a decade.

I had contacted Meadow Lakes Supply when we found out when the natural gas company would be bringing the gas line to the house, which was in itself quite an event.  Mike LaFay coordinated with the gas company so that their representative could be here at the time necessary to check the work that his company had done, as he has a great deal of experience in this area.  He sent an employee over to my house to check on exactly what had to be done and what equipment would be needed and the work was done within the time period and within the budget that Mike said it would.  This work required his employees to be working at times in the kitchen and daylight basement.  My confidence in his company is such that if I had to leave before they were arriving I would feel comfortable leaving a door open for them, or if I had to leave the house before they were done, I could trust them to lock up after themselves.  It's a great company.

Service man was very friendly and knowledgeable.

They were very good. They have been out before for services. They are friendly quick and provided good service.

Back in May we had them come in for an estimate. Our questions were patiently answered and options were discussed. There was a misunderstanding about receiving the estimate (we did not hear anything, Pat thought we were not interested), but it was redated and all straightened out. I scheduled the work for the 23rd of June, and we now have two fans that do what they are supposed to do.
We also plan on having them come back to install a new extractor fan in our kitchen and do other work.

Patrick was dispatched to my house by my home warranty company to fix a leak that was flooding into my garage and bathroom. He arrived early in the afternoon and quickly found the problem. He was able to fix it quickly and suggested that I contact my homeowner's insurance to file a claim. He also tested my water and explained how the leak started in the first place. He was very patient and explained everything to me in great detail. He was very professional and even called me three days later to make sure that there were no more problems with the leak! He suggested a water softener to me. It wasn't a hard sell, just an honest assessment of what I may want to avoid the same problem in the future. I was very please with this company's service and will be giving them business in the future.

The job went well. Mike's advice and guidance made the job both easier and higher in quality. I was impressed that he answered all my questions about this DIY project and even went so far as to research the constant pressure valve and advise me about the upside and downside to its installation. Although he didn't perform any onsite work, I would highly recommend him for plumbing services based upon his professionalism, knowledge, and willingness to help.

Flushed toliet and the pump did not shut off. Went down stairs to see what was going on, found the carpet was wet. I called my home warrenty. They sent them out and I was not covered, but they gave a quick est. and finished the work in under an hour. I also called a second time because of a back up in washer and dishwasher. The came out and no problem. They did not charge for the visit. I will call if I have an more problems.