Description of Work: We were having a Voice Over System (VOIP) installed in our business and they never installed everything, and we weren't able to use it, and then still charged us.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0
$500
Michael M.
05/2015
1.0
internet service
 + -1 more
Their drops were much more frequent than the other company. They're definitely not better than the other internet service company. Their drops were extremely high. They were so much cheaper than the other company. Their advertised bandwith was optimistic. Mostly, they had old lines.
Description of Work: I used ACS for a while. We had DSL.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
1.0
$65
Richard P.
05/2014
5.0
internet service
 + -1 more
They're very prompt. If I had a couple of issues with my service with the internet, they change my router at no cost. My experience was good.
Description of Work: I used ACS for my internet service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Holly H.
06/2012
5.0
cell phone service
 + -1 more
We have not had any problems.
Description of Work: I've been with them several years. They are our wireless provider here in Anchorage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$150
John C.
03/2012
5.0
cell phone service
 + -1 more
My phone works all the time. If I have a problem, they fix it. When I ran over my phone, they took care of it right away.
Description of Work: They provide cellular phone service.
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Service Categories
Phone Service - Cellular,
Internet Service
FAQ
ACS is currently rated 3.9 overall out of 5.
No, ACS does not offer free project estimates.
No, ACS does not offer eco-friendly accreditations.