A1 CESSPOOL THE PLUG BUSTER

It went great! Thank you for the great job!

He was very through.  Spent a lot o time explaining the process and septic systems to us.  Dos and don'ts etc.  Very good!

Showed up within 2 hours of being called. Got right to work, worked hard, and fast. Friendly, professional, and reasonably priced. No complaints whatsoever.

Great service.

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They are always honest and prompt. They are also very knowledgable. They are wonderful and polite.

thumbs up. I asked him how much I owed him and he said, "nothing.'" I felt bad and if I would had cash on me I would had gave him something, but I deal everything off of my bank card and needed to run down the street to the bank. But for now on I well never call anyone else except him. Very polite gentlemen.

After initial delay in scheduling, he (don't remember his name) showed up and was extremely courteous and professional.  After determining he couldn't clear the pipe - we had cast iron pipes from the 50's and suspected this might be the case - he replaced most of the pipes.  He worked quickly and efficiently and the charge was less than $100 than the original estimate.The next day they showed up early and pumped out our septic tank (separate issue).  Very impressed with the service.

Overall the clog was gone.  The machine was a little loud and bulky getting down the stairs.  Snow was tracked into the house, but he cleaned it up and the clog was gone.

I discovered I didn't have hot water.  I called Plug Buster, who responded the same day and quickly diagnosed the problem.  The pilot light had gone out, likely due to extremely high winds.  "Ron" not only re-lit the pilot light, but showed me how to do it in case the problem occurs again.  Total cost?  $25.00. 

I would not hesitate to call Plug Buster again.