Homestead Pumping and Thawing
About us
Our ROYAL FLUSH beats your FULL HOUSE! Complete septic and excavation contractors. Includes pumping, thawing installation, repair, troubleshooting, excavating, hauling, dozers, and backhoes. Equipment on site: backhoes, excavators, dump trucks, dozers, loaders, water truck, steam trucks, electric thaw truck, pump trucks, dragline, grader, screen/crushing plant, and hydro-ax. If you need prices on any services that are not listed here, please call our office for a free estimate.
Business highlights
32 years of experience
Services we offer
Plumbing and excavating, foundations & other dirt work., septic system repair & installation
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.821 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 81% | ||
| 14% | ||
| 5% | ||
| 0% | ||
| 0% |
Showing 1-21 of 21 reviews
Jerry G.
Sep 2015
Driver called enroute so I could meet him at the rental house and showed up at the appointed time. He (Chris) was professional and courteous, explaining problems he saw with the septic system and offering tips on how to keep the system working properly.
Jeremy D.
Sep 2014
unknown
Fred S.
Jun 2014
unknown
Patricia H.
Mar 2014
They worked fast, professionally and did the job they were asked to do.
CK S.
Jan 2014
No problem scheduling an appointment. The man who came out to do the pump was both friendly and professional. We like to have Homestead do our annual (sometimes semi-annuual) septic pumping because they installed our septic system years ago.
Jonathan R.
Dec 2013
.
Jonathan R.
Dec 2013
They do excellent work.
Janet K.
Oct 2013
The job went well. The only glitch was they didn't call before coming, which we requested, but they came sooner than expected, so that was good.
Phil M.
Sep 2013
Great! Septic and lift station cleaned. Professional and courteous. None of the other pumpers in area even come close.
C on responsiveness. If you expect a return call in a reasonable time you will be disappointed.
C on responsiveness. If you expect a return call in a reasonable time you will be disappointed.
Audrey E.
Sep 2013
The pump out went really well!! The driver, not only found our house easily ( which I've been told isn't always easy! LOL), but navigated the road and driveway like a pro !! He was extremely knowledgeable, highly competent and a genuinely nice guy! He did a fantastic job and there was no mess, minimal odor and the whole process was quick and easy. He answered all my questions and gave me great information on keeping the tank and leach field " healthy ". I work with customer service, and if I were hiring, I'd hire this driver in a minute. He's one of Homesteads great assets and I hope they give him a raise ') He's worth it.
Bethany S.
Sep 2013
unknown
Stephen P.
Aug 2013
Homestead came out and pumped out septic tank. The men were on time and very professional. Total time from arriving until departing was 35 min and they were very knowledgeable. I would recommend them highly to everyone. Their prices seemed right in line with the other options in town but their responsiveness put them over the top. The only recommendation I would make is that since appointments can be 3-5 weeks from when they are originally made, to call and confirm the appointment a few days prior. Not a huge deal at all, just a minor suggestion. I will use them again.
Clara W.
Aug 2013
I have used this company many times to pump and steam my septic, so when it needed to be replaced I automatically called them for a bid. They were very competitive price. The work was completed very quickly and professionally. The only problem was returning my phone calls, I had to call several times for a bid and to find out when the work was going to be started. How ever I am very happy with the service provided and will continue to use there services
Fred S.
Jul 2013
Pumping service was conducted in a timely and professional manner. I would use their services again and I recommend their services to future customers.
Amy A.
Jul 2013
Receptionist is incredibly rude. Interrupts you when you are talking and was unpleasant to deal with.
I myself had to call twice to find out when they were going to arrive and even then waited longer. Typically a company will give a window of when they will arrive and will call to let you know they are on their way.
The man who came out to do the actual pumping was nice, professional and informative though, thus the rating of C. I would have given an F if this experience was based on the previous two complaints.
I myself had to call twice to find out when they were going to arrive and even then waited longer. Typically a company will give a window of when they will arrive and will call to let you know they are on their way.
The man who came out to do the actual pumping was nice, professional and informative though, thus the rating of C. I would have given an F if this experience was based on the previous two complaints.
Response from Homestead Pumping and Thawing
"Since we are unable to determine how much time each individual job will take, we are unable to give a precise arrival time! We can and do however give an approximate time."
Howard S.
Feb 2013
I was on the verge of leaving town for the winter, and called Homestead to get my septic tank pumped. The woman I spoke to was friendly and helpful, quoted me a reasonable price and set an appointment. They made it to the house at the appointed time, and pumped the tank even though no one was home at the time. I paid the agreed-upon amount by credit card over the phone. As far as I can tell, they provided adequate service, but as I was not present when the tank was pumped, and the nature of the service is such that it's hard to assess quality, I find it impossible to rate that feature. They were punctual and pleasant to deal with.
Response from Homestead Pumping and Thawing
"Dear customer! Thank you for your great review!!! It's always a good idea to have your septic pumped before leaving your home for an extended period of time.(especially in the winter) We hope to provide you with continued service! (Lets all think spring......:-) Mngnt"
Doug S.
Jan 2013
They were courteous, on-time, efficient, and reasonably priced.
Response from Homestead Pumping and Thawing
"Dear Member, Thank you for your wonderful review....! We look forward to being of service to you again. Pumping your septic once a year---will greatly improve the life of your system. Hope you and yours will have a wonderful New Year. Sincerely, Mngmt"
Lesli W.
Jan 2013
smooth service as usual
Response from Homestead Pumping and Thawing
"Dear customer , Thank you for your awesome review.....! To help your lines from freezing, run a hot tub of water (let drain) in the morning and again in the evening! It has been our pleasure to service you. To you and yours---have a wonderful summer!!!! Sincerely, Mngmt"
Brett N.
Nov 2012
I called several companies because our well line had frozen under our house. Most of the companies we talked with said they did not have the ability to thaw one inch lines under our concrete slab. When the owner showed up to do a free estimate for us he assured us he would be able to fix our problem but he had to go grab a specific part and would be back in an hour. Close to three hour later they returned with the part and thawed our pipe in under twenty minutes. I was unable to get my boiler to be fed cold domestic water so they stuck around trying to help me fix the problem. Eventually I resolved it and Over all I wish the process would have been faster, but I am still happy with the results.
Response from Homestead Pumping and Thawing
"Dear Member, Thank you for your wonderful review...! To help keep old man winter from gobbling up your water lines,we suggest you run a hot tub of water in the a.m and in the p.m. We thank you for your service......!!! Have a wonderful summer! Sincerely, Mngmt"
Joan I.
Jun 2012
They are awesome. We have worked with them for ten years now. They are close to us and don't charge extra to come to our house. I called several people for prices about the work and Homestead was the cheapest. They are a family owned business. When we have called them for emergency service they are usually here within 30 minutes. They come out once a year and pump our septic tank and they are always punctual. They are professional. The price is not set when they do the pumping because it's based on the amount that has to be pumped out.
Response from Homestead Pumping and Thawing
"Dear Members, Thank you for your wonderful review.............!!!! Pumping your septic yearly will greatly increase the life of it. Also, the elimination of disposal such as: feminine hygiene products,harsh chemicals and hand wipes will help! We look forward to your future business with us. Hope you have a fun filled summer. Sincerely, Mngmt"
DOUGLAS S.
Mar 2012
I was satisfied with the work that they did. They did it in a timely manner and cleaned up afterwards.
Response from Homestead Pumping and Thawing
"Dear customer, We thank you for your great review of us......! To help keep that new system in the best of conditions we recommend that you have it pumped yearly-- we offer a super warranty of coverage!!! Give us a call!!! Hope you enjoy our upcoming summer! Sincerely, Mngnt"
Licensing
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FAQ
Homestead Pumping and Thawing is currently rated 4.8 overall out of 5.
Homestead Pumping and Thawing accepts the following forms of payment: CreditCard
Yes, Homestead Pumping and Thawing offers free project estimates.
No, Homestead Pumping and Thawing does not offer eco-friendly accreditations.
No, Homestead Pumping and Thawing does not offer a senior discount.
No, Homestead Pumping and Thawing does not offer emergency services.
No, Homestead Pumping and Thawing does not offer warranties.