As we were deciding, he searched for a new engine that ended up being a better deal than repairing or replacing the car. And we are so thankful to him and his crew. They do quality work at a fair price, and are so nice to work with throughout. We now have our car back and it is running better than ever! They were instrumental in turning a terrible situation for our family into a blessing. We will be taking our cars there from now on. We have found the trustworthy mechanic we've been looking for!
Description of Work: We had to have our car towed there because of a blown head gasket. Jason was so nice and helpful as we were deciding whether to repair the car or replace it. He allowed us the time to make the decision without pressure, but at the same time very willing to offer helpful advice when asked.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Crimson G.
01/2016
5.0
auto repair
 + -1 more
unknown
Description of Work: Jason is always so nice and worked with the insurance company. I was very happy.
Rating Category
Rating out of 5
Yes, I recommend this pro
Ben S.
07/2014
1.0
auto repair
 + -1 more
when picking up my truck after having new brakes installed I was informed that the truck had a misfire. This mechanic supposedly had fixed the misfire a month before and charged me $2,600 for the repairs. I took my truck to a different mechanic who showed me that Peger Auto did not fix the problem to begin with but they certainly did charge me for it. Also, I do not appreciate being charged 5 times the amount for parts.
Description of Work: In May had some engine problems. Went back in June for brakes to be fixed.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
$600
Response from PEGER ROAD I/M & AUTO REPAIR
First off we did in fact make an error in not realizing that this vehicle had been hear three months before and we had done misfire repair work. We would have defiantly got to the bottom of the new misfire and wish we had not missed the opportunity to. All our repairs come with a 12 month, 12,000 mile warranty on parts and labor so we would have taken care of the problem. I would like to know what the additional problem was so we could make sure we are not overlooking something. The misfire repair was $790.00 as the $2600.00 included repair of a fuel leak and the rear trailing arm that were rusted almost into and shown to the customer. I am very confused about the 5 times markup maybe just customer frustration which is understandable but the only thing that would carry that kind of a markup would be a stocking item that cost less than 10c. Once again I am sorry we missed the opportunity to correct this when in house and wish the customer had said something to allow us the opportunity. I realize automobile's can be at time frustrating but we do our best to try to minimize that frustration. We also strive to do the best workmanship and use the highest quality parts available but at times all will fail. This is one of those times and I sincerely apologize and given the opportunity I will do my best to make it right. Thanks Jason
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Service Categories
Auto Service,
Auto Radiators,
Auto Mufflers
FAQ
PEGER ROAD I/M & AUTO REPAIR is currently rated 3.7 overall out of 5.
Sunday: Closed
Monday: 7:30 AM - 5:30 PM
Tuesday: 7:30 AM - 5:30 PM
Wednesday: 8:00 AM - 5:30 PM
Thursday: 7:30 AM - 5:30 PM
Friday: 7:30 AM - 5:30 PM
Saturday: Closed
PEGER ROAD I/M & AUTO REPAIR accepts the following forms of payment: Discover,Financing Available,MasterCard,Visa
No, PEGER ROAD I/M & AUTO REPAIR does not offer free project estimates.
No, PEGER ROAD I/M & AUTO REPAIR does not offer eco-friendly accreditations.
No, PEGER ROAD I/M & AUTO REPAIR does not offer a senior discount.
No, PEGER ROAD I/M & AUTO REPAIR does not offer emergency services.
Yes, PEGER ROAD I/M & AUTO REPAIR offers warranties.
PEGER ROAD I/M & AUTO REPAIR offers the following services: Almost all Automotive and Light Truck repairs.