Kenai Cleaning Services
About us
Commercial cleaning, including carpet cleaning
Business highlights
Services we offer
Residential & commercial cleaning, including carpet cleaning
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
85% | ||
12% | ||
0% | ||
0% | ||
4% |
I called them on Monday and they were able to get to my place on Friday. They spent the entire day there and did a fantastic job cleaning. I would definitely recommend them to my friends and I will use them again in the future.
The only part of the service that was performed, was the windows were clean.
I asked for deep cleaning of the entire home, with the exception of the carpet as I had a carpet cleaner lined up for after the house cleaners. In the kitchen, there was built up grease on the wood cabinets, and they were still just as greasy when he was done, and at least 50% of the cabinets did not even get a wipe down inside. The fridge and the stove/ovens were to be cleaned, the fridge/freezer was not even touched, they was some goopy old food stuff in the freezer, and the edges of the trays were dirty, they had not been taken out and cleaned as expected. Maybe they did a light wipe down, but there were lines of spilled food stuff on the edges in many places. I checked all the door woodwork, there was still toothpaste on the bathroom door, right under the furniture polish, and none of the over the door woodwork had been wiped down. I had had painters in previously, and there was dust from sanding on the linoleum, it was still there when they were done "cleaning". The worst part of it is, when I told him it was unsatisfactory, he made no offer to redo the job, or not charge me. We ended up settling on $300 instead of the $450 he was requesting. Once I finished my inspection of my home, I am sorry I agreed to that much. I would like a refund of another $200, as I have never seen such a poor cleaning job, and I have had cleaning people in and out of my home off and on for over 30 years.
"Please take the time to read all my reviews, this description was made for a dishonest person trying to take advance of the reviews power in order to get a free job, 90% of she said is false."
"Thank you for your comments. We would like to clarify regarding the supplies. We bring our own supplies and equipment when cleaning on a one-time or inconsistent basis. However, we offer a price discount for clients who employ our services on a regular and continuous basis. In these cases, we do ask the client to provide supplies. This is general practice for home cleaning services. We strive to provide the highest quality service possible and having good supplies and equipment is necessary for this. We apologize that we did have to reschedule a couple of appointments due to a health issue that we experienced during that time, which required treatments and accepting appointments at times that were not ideal."
I was on the sofa the whole time, which didn't bother them in the least. I did remove my dog while they were here. I also prepared my house prior by clearing unnecessary papers and clutter from all surfaces to make it easier for them and in the long run, my house looks better!
I stayed out of their way and let them do their thing. They brought their own water to drink and were very conciencous of their time.
I was quoted 3 1/2 to 4 hours and they completed the job in 3 hours. I'm impressed and will call them again!
Thank you Kenia Cleaners.
If you need a professional, trustworthy, and quality cleaning service then I would recommend Kenai Cleaners.
I recommend them wholeheartedly.
Licensing
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