About us
Auto service
Business highlights
50 years of experience
Services we offer
General Automotive, Specializing in 4x4's
Amenities
Senior Discount
yes
Accepted Payment Methods
- American Express
- Visa
- Discover
- MasterCard
Reviews
4.36 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 67% | ||
| 17% | ||
| 0% | ||
| 17% | ||
| 0% |
Filter reviews by service
Showing 1-6 of 6 reviews
Erik H.
Dec 2014
Auto Service
unknown
Scott H.
Oct 2014
Auto Service
unknown
N C.
Feb 2014
Auto Service
.
John K.
Jan 2014
Auto Service
Then about two months later the fan motor started to squeal and they immediately took a look at it and replace it WITH OUT HESITATION. Comment to customer satisfaction is only truly revealed when something like this happens. They quickly found the fan motor had a manufacturing defect and fixed very quickly at NO COST to us. I will be going back to them for my service needs in the future.
Jenessa A.
Sep 2013
Auto Service
We were happy with the alignment and the new tires. The staff was very friendly and helpful. I called back a year later about getting new wheel bearings, but they were very expensive as compared with other shops around town.
Jack S.
Jul 2013
Auto Service
739 Old Steese Hwy Fairbanks, AK 99701
(907) 452-8882
http://kensfairbanksalignment.com/
Ken's assessment of the service needs were in line with my expectations. He provided an estimate of cost and time of completion and both were met. He discussed why he proposed the work he suggested and was available for questions.
The business is a small shop with a big enough crew to get the job done but not so big that the customer is removed from the mechanics actually performing the work. Ken has been in business for many years, so I expect him to be around when his services are needed again. The cost of the work was expensive but fair. The cost of a failure due to taking shortcuts to lower the price can be even more expensive when the failure occurs in a remote area.
I am pleased with Ken's communication and candor when giving explanations or answering questions.
I will continue to patronize Ken's for future service on this truck
(907) 452-8882
http://kensfairbanksalignment.com/
Ken's assessment of the service needs were in line with my expectations. He provided an estimate of cost and time of completion and both were met. He discussed why he proposed the work he suggested and was available for questions.
The business is a small shop with a big enough crew to get the job done but not so big that the customer is removed from the mechanics actually performing the work. Ken has been in business for many years, so I expect him to be around when his services are needed again. The cost of the work was expensive but fair. The cost of a failure due to taking shortcuts to lower the price can be even more expensive when the failure occurs in a remote area.
I am pleased with Ken's communication and candor when giving explanations or answering questions.
I will continue to patronize Ken's for future service on this truck
Licensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
KEN'S FAIRBANKS ALIGNMENT AUTO is currently rated 4.3 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
KEN'S FAIRBANKS ALIGNMENT AUTO accepts the following forms of payment: American Express, Visa, Discover, MasterCard
No, KEN'S FAIRBANKS ALIGNMENT AUTO does not offer free project estimates.
No, KEN'S FAIRBANKS ALIGNMENT AUTO does not offer eco-friendly accreditations.
No, KEN'S FAIRBANKS ALIGNMENT AUTO does not offer a senior discount.
No, KEN'S FAIRBANKS ALIGNMENT AUTO does not offer emergency services.
No, KEN'S FAIRBANKS ALIGNMENT AUTO does not offer warranties.
KEN'S FAIRBANKS ALIGNMENT AUTO offers the following services: General Automotive, Specializing in 4x4's