ABC Inc

The process went very smoothly from the first visit, when the owner Sue, came out to the house to get the gross measurements for the estimate.  Once that was done, an employee came out to do the actual measurements, the windows were ordered and then installed.  The installation took 8 days and a schedule was provided in advance of what work would be done on a given day. One framed in window cracked for an undetermined reason and the owner took responsibility without question, ordered a replacement and had the new window installed within 10 days.

The work crew to care to cover the carpet with plastic and cleaned up at the end of each day.  The house is multi-level with 4 very large framed in windows.  The crew installed and did all exterior work without problems.

After the work was completed, the owner came out again to review all of the work to ensure that it was completed to her and my satisfaction. 

I highly recommend ABC Inc.  I found Sue to be extremely easy to work with, very professional, as was her crew.

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ABC windows scheduled someone to come take a look at the windows first and wrongly assumed I was okay with the contractor coming to my house when I am not home based on my address and the previous wishes of the customer who lived there prior to me. I had asked them to call me 30 min prior to them arriving so I could leave work in time to make it and was called to say the job was finished. Apparently I had left my front door unlocked on accident, which is my fault, but it was very disconcerting that someone I didn't know was in my home for hours without supervision. If my wife had been home at the time, she could have been scared and reacted with force. The work done on my home was quality work and I know mistakes happen, but I was not happy. To their credit, they apologized profusely for the mixup and gave me a small discount for the trouble.

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.Pleasure to work with. Always on time and the best clean up after the job I've seen with any company. I had old wooden casement style windows from 1980 that were fogged, leaking and impossible to open and close. The measuring was tricky because the outside of my house is aluminum siding, so the windows needed to fit inside the existing opening on the OUTSIDE of the house. Everything fit perfectly, and the windowsills and casing were measured and built off site. They returned and installed them as one piece, which was flawless in measurement. All of the corners of the casings were perfect, and the reveal was exact! (even for an perfectionist like myself!) Stain color matched everything perfectly. Northerm windows are not cheap, but I have not had one problem with any of them, which I cannot say about some of my other windows that were replaced by other companies. Even at 50 below, there is not one bit of condensation or ice on the Northerm windows.

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In and out. No fuss, no mess, no drama.
Professional and a pleasure to do business with.

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It turned out beautifully! It's triple paned glass and seals very nicely. I bought a cute handle which they installed on the outside of the window so I can use the window as a door to my deck and pull it shut from the outside. An electrical outlet was in the way which they moved very nicely to a lower spot alongside the window. The inside framing around the window was matched carefully and looks very nice. They had to do some drywall fixes and painting when they moved the outlet. They covered all the surrounding furniture and carpeting. They cleaned up everything when they were done, the two guys were very professional and answered any questions I had.
This was my second window install by ABC, Inc. The first one went perfectly, that was about 3 or 4 years ago. I'm so pleased with it that ABC was my immediate choice when choosing an installer for this last project.
They also put in a beautiful gutter along one side of my house so that I could get started on creating a rain barrel system a couple of years ago. Jesse came back a couple of times to help me re-arrange the downspout when I needed it to be aimed in different directions, all with a pleasant attitude and no charge.
ABC Inc. is 5 stars in my book!!

The fellow arrived at the scheduled time, set up on the deck and removed the old door and frame. The work took him into the afternoon, but everything was done professionally. The original door did not fit the frame properly; you could see a little open space on one side. Not a good thing in Interior Alaska winters. So, he had to do some work to fix that and put in the new frame. I am very happy with the results and would hire ABC again for other projects.

Everything was professional and on time. ABC filled two openings and cut through the existing slab to install a fan for the venting of radon building up beneath the slab. The estimate was the final price. ABC showed up on time on the allotted day, finished the work on time, and left a clean work area. I could not be happier with the results or with the level of professionalism and cordiality.

A couple of years ago, ABC installed energy efficient windows in our home. The same level of professionalism and excellent work was evident then, and was why we chose ABC for the radon abatement.

They were great.

They alerted me when they needed to make changes. It went well.

Great!  They were fast.  Work was of great quality.  My work came with a 20 year guarantee so if I have any issues I know they will be back to fix them.  I am very happy with the end product.  I highly recommend them.

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they are very professional, arrive when they say they will, clean up after themselves.  W have used them twice for windows and still have two more to replace, we will use them when we replace those.

Very successfully. Had it done on two different years-upstairs one year, downstairs another.  They kept schedule well, cleaned up all the materials.  Also were helpful on followup for screen problem the next year.
Don't remember the cost exactly so it is left blank-as expensive as it was, it was an acceptable cost and within general estimates of competition.

The work was excellent. My input was sought and I felt very included in all processes. If difficulty arose, I was consulted prior to work being done. They made great suggestions and gave very good advice. They corrected any problems and went over the invoice etc. They have a one year warranty on all work done; I had to call them for two minor things which they came and fixed immediately. 
As with any construction project, things took longer than anticipated, but the end result was worth the wait. I would (will) use them again for any project and recommend them without hesitation.

great

Everything went very smoothly.  One guy showed up and asked if he could leave the trailer in our parking area for the 3 days it was going to take to do the job.  He shoveled the snow out of the way, so he could set up his tools and equipment.  Job site was always left clean each evening.  He showed up at 8:00am each morning and was gone when I got home from work.  The project progressed without incident and was finished on time.  It turned out perfect.  We are very pleased!  We received a bill in the mail for the agreed price along with a customer survey and warrenty information.  These guys are good.

Very pleasant experience for what can be a messy project.  Doors and windows were installed very professionally.  One window came scratched from the manufacturer and was replaced without question.  We plan to have the rest of the windows replaced next summer.  This has been a great enhancement to our home.

Requested estimate. Estimator visited and provided detailed information, recommendations.  Work was done in phases, staff was very good.  Company did follow-up to see work was well done.