RAVEN ELECTRIC INC

Knowledgably and efficient.

They do good work.

They were punctual, thorough, and has great recommendations for possible future work so we know our options.

Had a scheduled appointment for 9:30 in the morning. I left work to be at home. At 10:30 am I called them and asked if there was a problem. They told me there was no problem but they only had one guy and he had an emergency that morning. While I appreciate that an "emergency" may take priority over my appointment a phone call advising me would have been nice. I suspect they knew early on that there was an "emergency" and could have called my office so I didn't take time off work to sit at my house. My other question over this was "they only have ONE guy?"
At 11:45 they finally showed up.  2 gentlemen.  One older and obviously supervising, the other younger...The gentlemen were nice and fairly professional.  I showed them the closet and told them I was re-configuring it for storage and I wanted lots of light. They said no problem.
I told them if they had questions to please ask me and I left them to it and went into another room, same floor.  At 12:45ish  the older gentlemen told me they were done and while he was cleaning up the mess I took a look.
They had installed a light fixture with ONE bulb availability!  Stupid me, it had been so long since I had seen just a ONE bulb fixture I hadn't realized I should have been more specific.  I said to the younger gentlemen that I wanted a 2 fixture and he said "too late now"!! and chuckled as he walked out with their ladder.
At that moment I was done.  I paid the invoice.  Said thank you and showed them to the door.  I won't be calling back for the remaining electrical work I need done. I don't trust them now.

I live outside of Anchorage and he was willing to come out here.  A lot of companies just weren’t willing to come out here. This company is large enough and they have enough people working for them that they can send teams in different directions.  They do a really good job; they have good workmanship.  It was good but it wasn’t perfect.  We had one little snag after the whole thing was finished that I would have liked to have been handled differently.    They responded to me but it took some time and it took more than one phone call.  They were here when they said they would be here.  Overall I was satisfied.