Rain Proof Roofing*
About us
Owner Operated Sub Contractors: Not used Cost Determaned by: Square Foot
Business highlights
Emergency services offered
15 years of experience
Services we offer
Hot-Tar & Gravel, Metal, Rain Proof Roofing has been roofing Alaska since 1962. We provide a competitive bid, Shakes, Single-Ply as well as Foundation Waterproofing and installation of Deck Membranes. We have a full service Sheet Metal shop to service all of your metal needs as well., safe jobsite trained crew & the quality you expect. We specialize in re-roofs as well as new construction. Rain Proof Roofing does Shingles
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.419 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 74% | ||
| 5% | ||
| 11% | ||
| 11% | ||
| 0% |
Showing 1-19 of 19 reviews
Linda J.
Jul 2020
In July, 2019, we chose Rainproof Roofing to replace our house’s aging single-ridge roof with Malarkey Legacy Shingles. They sent an experienced efficient two-man team with an elevator bed truck. In ONE day we had a beautiful new “Black Oak” roof that was the envy of our neighborhood. We had neighbors comment on it! Rainproof came in with a great bid and beat out the competition that had also bid for the job. And to our surprise, the heavier quality Legacy shingles dampened outside noise too. Couldn’t be happier, thank you all.
Marcia S.
Oct 2018
In my assessment customer service was lacking. It took three months from my deposit to having the roof done. During that time no one from the company initiated any contact. I was given an initial date by which the roof would be done and it wasn't. I was given a second date and again the work was not done. No one contacted me either time with updated information. I initiated all calls. I would work with Adam and Nate again both of whom provided clear information the day the roof was installed. Nate was particularly helpful. As for the quality of the job, only the first good windstorm will test if the job was done well. After the job was completed I sent a letter to the company detailing the things I found problematic. That did illicit a phone call and an apology.
Laurel D.
Oct 2015
Rainproof was awesome. They were communicative, prompt, affordable and they did a great job. The crew was professional and hard-working and I am super happy with the quality of their work. Highly recommend.
David E.
Dec 2014
unknown
Judy S.
Feb 2014
I used the Wasilla branch of Rainproof. They were fast and efficient and $5000 less than the other contractor.
Robert V.
Sep 2013
I had a couple of metal roof panels replaced due to my hot water heater and furnace being replace that do not vent through the roof anymore. They did an excellent job and came in under estimate.
Jenifer H.
Aug 2013
The vast majority of the work went very well. The crews came out in awful weather to fix a leak in the old roof before they even started the reroof job. The put a temporary roof on the addition during the September monsoon. Once the new roof was on, no leaks, no problems, and it looks good, too! I had one bit of specialty roof, and it took a little too long to get the materials out here, and then to get the job completed. Once it was done, it too, was fine.
I hope I don't need them again soon - after all, the roof should last 30 years - but I would call them with any new projects.
I hope I don't need them again soon - after all, the roof should last 30 years - but I would call them with any new projects.
Moira S.
Aug 2013
Very punctual, professional, and thorough. Temporary fix has lasted months. Very impressed.
Mary M.
Aug 2013
In replacing our roof, we went the belt and suspenders route. We wanted to make it as windproof and waterproof as possible. Rain Proof Roofing, while certainly not the cheapest contractor, proved to be professional in every aspect of service, from start to finish. The work was done in the promised time frame (during a very rainy summer) and in a professional manner.
I highly recommend Rain Proof Roofing.
I highly recommend Rain Proof Roofing.
Response from Rain Proof Roofing*
"We appreciate your business as well as your honesty, we are often not the cheapest roofing contractor and we are honest about that. It is important to us that we provide the best materials, quality, safety and crew. We have built a solid reputation with the communities inside our great state by providing those qualities above! Thank you again for taking the time to review us. Misty Rain Proof Roofing"
Robert K.
Jul 2013
it went great
Response from Rain Proof Roofing*
"Thank you [member name removed]! Misty Rain Proof Roofing"
Rick B.
Mar 2013
So far os good, no leaks; though they did advise us that the our roof is very old and needs to be replaced.1425 E8th
Response from Rain Proof Roofing*
"Thank you for reviewing our company with Angie's list, we appreciate the feedback you have given! Enjoy the rest of summer. Misty Rain Proof Roofing"
Ruth D.
Sep 2012
The team worked well, and were pleasant and good to work with. They were diligent about cleaning up when they were finished. We chose to keep the old cedar shingles to burn in the wood stove, and they were helpful with this as well.
The roof leaked shortly after the job was done. They came immediatly and corrected it--or so we thought. When the heavy snowfall of 2011-2012 melted we had leakage in 4 places. The company blamed the extra heavy snowfall, (but it had never leaked with the old shingles in all the years we had owned the house).
They told us that if we allowed anyone else on the roof to clear the snow it would negate our warranty, but that they didn't have time to do it. Finally they agreed to do it, and if they were responsible we wouldn't have to pay for it.
All through the process they insisted that if they were responsible for the leakage they would make it right. Communication problems persisted, but eventually Jason came out to assess the damage. He agreed not to charge us for the removal of snow from the roof and to install a roof vent across the entire ridge of the roof.
During the summer of 2012 they came out and installed a roof vent across the top of the roof. No statement of what was done was left nor sent to us. We still don't have one, even though we called and asked for it.
Heavy rains, Sept.20, 2012 precipitated another leak on the right side of the living room inside, and under the overhang, outside. We are still battling about this.
I regret that I didn't ask another company to roof the house.
.
The roof leaked shortly after the job was done. They came immediatly and corrected it--or so we thought. When the heavy snowfall of 2011-2012 melted we had leakage in 4 places. The company blamed the extra heavy snowfall, (but it had never leaked with the old shingles in all the years we had owned the house).
They told us that if we allowed anyone else on the roof to clear the snow it would negate our warranty, but that they didn't have time to do it. Finally they agreed to do it, and if they were responsible we wouldn't have to pay for it.
All through the process they insisted that if they were responsible for the leakage they would make it right. Communication problems persisted, but eventually Jason came out to assess the damage. He agreed not to charge us for the removal of snow from the roof and to install a roof vent across the entire ridge of the roof.
During the summer of 2012 they came out and installed a roof vent across the top of the roof. No statement of what was done was left nor sent to us. We still don't have one, even though we called and asked for it.
Heavy rains, Sept.20, 2012 precipitated another leak on the right side of the living room inside, and under the overhang, outside. We are still battling about this.
I regret that I didn't ask another company to roof the house.
.
Response from Rain Proof Roofing*
"Member I would like to apologize that you were not completely satisfied with our performance, I know we have been to your property several times in the hopes of making it right by you. If there is anything else we can do please call. Thank you for taking the time to report your experience with our company, even though it is unfavorable we do realize we need this feedback to better service our customers."
Robert W.
Apr 2012
They did a really good job and their work is always guaranteed. They always make sure you are satisfied with the job. They have been around for some time.
Response from Rain Proof Roofing*
"Thank you very much for posting your experience with us, we celebrated 50 years of roofing Alaska this year. Thank you for being a part of it!"
Wendy R.
Mar 2012
Rain Proof Roofing was recommended by my home's builder. I was extremely pleased with the entire process from call to work completion. Our ridge vent blew off in a January windstorm while we were in Florida on vacation. Once we realized we had a hole in the roof and called Rain Proof, the crew came out and replaced the missing piece within a day or so and left a very reasonable bill at my door. I highly recommend this company for its professionalism, knowledge, and customer service.
Response from Rain Proof Roofing*
"Thank you for taking the time to comment on your experience with our company it is greatly appreciated!!!!"
Christina H.
Mar 2012
They were great. They were very friendly and thorough. They asked before they did anything. They were very courteous.
Response from Rain Proof Roofing*
"Thank you for your kind feedback on your experience with our company!"
Sally B.
Mar 2012
I don't know how much it cost. We had them come out with another company that did the insulation. Rain Proof actually didn't charge us anything because they had done the roof a couple of years before that. When we have had problems, they have always come out and corrected them and most of the times they haven't charged us.
Response from Rain Proof Roofing*
"Thank you for the positive feedback, we strive to have the best customer service possible!"
Robert B.
Feb 2012
I tried to get repairs done in the summer but they finally got to me in the winter. Things were worse that expected and repair will have to wait until spring. The delay should not have happened
Response from Rain Proof Roofing*
"The work was ordered mid August and we showed up on-site mid-September, unfortunately when we got into the leaking area there was a large amount of unforeseen rot the deeper we dug the more rot was found. It was deemed a contractor would be needed to assess the rotten wood before we could continue, we provided temporary roofing to get through the winter. I'm sorry that you had an unpleasant experience with our company, as always I would encourage you to voice your concerns to us so that we have an opportunity to rectify the situation. If there is anything we can do for you in the future we would be glad to help."
T G.
Aug 2011
They where prompt, but severly over priced and the quality of the work was very poor
Response from Rain Proof Roofing*
"I would encourage you to contact us regarding your unhappiness with the quality of the work we provided as well as the price. It's important to us that we do the best we can to satisfy home and building owners expectations, we take great pride in our quality and service and it's important that our customers feel that. I apologize that the experience you had with our company left you with a bad taste in your mouth, again I encourage you to contact us to see if we can help rectify this situation."
Jim E.
Mar 2011
They were prompt, very professional, and did an excellent job.
Response from Rain Proof Roofing*
"Thank you for taking the time to comment on the service you recieved!"
Licensing
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FAQ
Rain Proof Roofing* is currently rated 4.4 overall out of 5.
Rain Proof Roofing* accepts the following forms of payment: CreditCard
Yes, Rain Proof Roofing* offers free project estimates.
No, Rain Proof Roofing* does not offer eco-friendly accreditations.
No, Rain Proof Roofing* does not offer a senior discount.
Yes, Rain Proof Roofing* offers emergency services.
No, Rain Proof Roofing* does not offer warranties.