Rain Proof Roofing*

In July, 2019, we chose Rainproof Roofing to replace our house’s aging single-ridge roof with Malarkey Legacy Shingles. They sent an experienced efficient two-man team with an elevator bed truck. In ONE day we had a beautiful new “Black Oak” roof that was the envy of our neighborhood. We had neighbors comment on it! Rainproof came in with a great bid and beat out the competition that had also bid for the job. And to our surprise, the heavier quality Legacy shingles dampened outside noise too. Couldn’t be happier, thank you all.

In my assessment customer service was lacking. It took three months from my deposit to having the roof done. During that time no one from the company initiated any contact. I was given an initial date by which the roof would be done and it wasn't. I was given a second date and again the work was not done. No one contacted me either time with updated information. I initiated all calls. I would work with Adam and Nate again both of whom provided clear information the day the roof was installed. Nate was particularly helpful. As for the quality of the job, only the first good windstorm will test if the job was done well. After the job was completed I sent a letter to the company detailing the things I found problematic. That did illicit a phone call and an apology.

Rainproof was awesome.  They were communicative, prompt, affordable and they did a great job. The crew was professional and hard-working and I am super happy with the quality of their work. Highly recommend.

unknown