Nordic Lawns

I requested a lawn thatching. It was explained that with just a thatching, I would have to rake all the thatch. If I were to purchase a Spring cleanup, the lawn would be thatched, mowed twice, trimmed and debris blown away. The crew of two arrived on a rainy day. I asked about doing the work in wet weather. I was informed it does not bother them. I explained that I was not worried about them, but the lawn results. I was informed it would be okay. The work was completed. The next week I was out in the yard and raking all the thatch that did not get collected during the "mowing twice" procedure. It appears the process done while wet sort of pushed the grass over trapping the thatch. We ended up getting 2 bags of debris just from the back yard. I also noticed areas on the North side of the house where it had been blown, but dirt and pieces of thatch ended up being stuck to the side of the house. The overall results were disappointing.

Accounting staff was rude and behaved unprofessional.

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