Moore & Son's Automotive

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Each time the repairs came to about $1800.

The Ford V-10 had been worked on at another shop and turned out running badly afterward. Took it in to Moore and Son's and it gave them fits until they found the spark plug gap was wrong. They would not charge for the extra time it took to find the problem, just for the repair of re-gapping the spark plugs- even though they had the van in the shop for three days

The Ford Van alternator- was told it was not the issue- other repairs were made. ($1800) and a week later the alternator went out in Chitina (major inconvenience...)

 Dodge Durango Tune-up- Another $1800 bill, including fuel injector disassembly and cleanup, which if one looks up on 'service scams' is an expensive and unnecessary service which can easily be accomplished by adding fuel injector cleaner to the gas tank yourself.

 Dodge Durango power steering pump- it went out again with the same problem a year later. Among a few other repairs the bill was nearly $1800.

I definitely recommend Moore and Son's.

The pressure was weak and they weren't wiping the water off the windshield.

My initial thoughts after speaking to the Receptionist/Mechanic was I was not getting direct answers to my questions. My car was in need of repair and this company had a good reputation with A.L. I felt I had to keep asking and asking to get the answers I was seeking. I kept getting answers like.. and quot;we'll check it out from head to toeand quot;, and quot; it's h****** the drive trainand quot;, and and quot;we'll look at everythingand quot;.
Most answers were just so vague, but by that time my car was already in the garage.
I initially went in for leaky valve cover gaskets. I knew my car was leaking oil. That turned into having to buy a new EGR valve because they said mine was and quot;frozenand quot;.
After that I had them check the timing belt. They said that they couldn't tell and had to take parts off. By that time they said that that was most of the expense, and I should go ahead and change it. That was incorrect looking at the invoice. The timing belt was 600 dollars and the labor was 500 including the water pump that they said was also bad. After inspecting the water pump myself it noticed no leaks on it. They said that they had cleaned it off. Why clean off a bad part? Also, after receiving my used parts, I find it questionable whether my timing belt was bad at all. I am going to seek an second opinion on it.
The power steering pump was replaced because of a leak I had noticed months ago.....It still leaks to this day.
My rear window defogger was not working, so they replaced a and quot;friedand quot; part after 150 dollars of diagnosis. It now only works at about 10 percent.
I am taking the car in again to fix the fixes.

They got me in as soon as a spot was open.

Excellent service, timely return and priced matched.

., my friends mother (old) went here with me to get her tires changed ,from studs to summer . (every year we change tires twice). I'd helped her get a brake job last fall. Same car ,When I was over at Starbucks ,they(moore) told Beverly (old mom) that she neede a brake job and that they could fit her in right away. O.K., she's really old and has memory problems , I came back with the coffee ,she told me what they were going to do and I said "nice try guys" They tried to whack her for $600. Just to make sure , I later took her car to another garage that I trust and they showed me that the brakes were fine .. I get really irritated when this type of scam is attempted on anyone ,but trying to screw the elderly p***** me off. Please post this in an effort to stop this gouging. Thanks ,Pete

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They were professional and responsive to my queries and concerns. Work was done timely and well-performed. Customer waiting area is clean, with nearby restroom facilities, also clean. Hot beverages, TV and magazines provided. Once, several weeks after having tires re-mounted, a tire developed a slow leak. Moore and Sons found a nail, yet repaired tire at no charge. I call THAT service!

I arrived without warning or appointment. Very nice waiting room and hot coffee. I was greeted courteously. They were steady but could get my truck, although it required extensive maintenance, back to me by the following day. The work was flawless and although the entire bill was substantial, a review of the charges did not raise any suspicion as all items and labor charges were very reasonable. I will absolutely remain a customer of Moore and Sons Automotive. Thanks!!