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Greatland Construction & Siding
Acoustic Ceiling Tiles - Install, Doors (Interior) - Install or Replace, Major Home Repair (General Contractor),
About us
Specializing in windows, doors, siding, and steel buildings, we’ve built our reputation from the ground up. By providing the highest standard of workmanship and service on all jobs and settling for nothing less than the best, we strive to live up to our motto of quality without compromise. Our commitment is to complete every project on time, within budget, and to your complete satisfaction, and we take that pledge very seriously. For more information or to receive a free design consultation, call today, and find out why our customers come back to us time after time for all of their home renovation needs.
Business highlights
31 years of experience
Services we offer
Windows, doors, sheds & gazebos., siding, steel structures
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.616 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 88% | ||
| 0% | ||
| 6% | ||
| 0% | ||
| 6% |
Showing 1-16 of 16 reviews
Janice M.
Dec 2015
Greatland came out on the day agreed on to install three large windows on our upper floor. They arrived on time and were professional and courteous They explained what they were doing as they went along answering any questions we had. We have window boxes under each of these windows and care was needed to be able to work around them. It was pointed out to us that there was a piece of trim above the boxes and right below the windows that would have to be removed to make the window fit. Removing the trim would expose the original color of the house and would need to be painted to match the current color. We understood that though I commented that we would love to avoid having to climb ladders. When they were done installing they showed me that they were able to recut the piece of trim to fit so no touch-up painting was needed. Their workmanship was was so neat and complete all we had to do was push the furniture back. They do the kind of work that you hope for but seldom get. I highly recommend them. We will be replacing more windows and they will be who we call.
LEEANN G.
Apr 2015
unknown
Evan H.
Jan 2015
They did an excellent job. The installer, Luke and his assistant were very professional, courteous and considerate to the family, minimizing any interruption to our day. The installed doors look great and the workmanship was solid and clean. They did not leave behind any mess or materials when they left. I would most certainly recommend them as a company.
David B.
Feb 2014
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Cristin C.
Dec 2013
When they came to install they did a very fast job, left the area very clean, and were very knowledgable and were willing to answer questions.
William A.
Sep 2013
It went very well. They were quick, very professional, and clean. The cost was what they told me originally, so I was pretty much impressed with everything. It started off a little slow, but it wasn't their fault because they had to order some stuff and we're up here in Alaska.
Bruce B.
Sep 2013
You know what the doors cost, you want the right team working on them. Call John at Greatland.
Hazel F.
May 2013
He was very pleasant. I was at home the day that he did it. I had a couple of issues with it but he came back and fixed it on spot. I had good response from those people. They are generally good. They were professional and I like the way that they operated. I had also an issue with the ground attaches with the side of the wall. He had to come and re drill a couple of times because the ground was shifting. I felt that they were trustworthy.
Wendy R.
Dec 2012
John called before arriving so I would expect him. He had to make one trip to Home Depot to obtain extra materials. The job was finished fairly quickly with little fuss and any mess was cleaned up prior to John's departure. All home repair experiences should be this pleasant!
Tammy M.
Sep 2012
We set up an appt for the estimate, ordered, the door, scheduled the install. Very easy
Kim C.
Sep 2012
Greatland was and may still be working as a contractor for Lowe's at the time I had 4 sliding glass doors replaced in my rental property. They did an excellent job and I was and still am highly satisfied with their work. I would like to point out that I have dealt with a lot of contractors over the years and I'm not the easiest person to deal with anymore because I rarely leave a contractor alone during their work since I've been screwed so many times over the years. Greatland did do a great job and 3 years later I still have no complaints about the final job they did. Again, they only replaced existing sliders so there was no structural work involved, but on a scale of 1 to 10 including speed of install, I would rate them as an 8 or higher.
Ruanne B.
May 2012
We got triple pane windows for the price of double pane. They replaced my plain drab interior trim with custom trim for a very reasonable upgrade fee. And they used Hemlock wood on the trim. They also added additional trim to the exterior trim which gave the windows a nice touch. Now my windows have a distinctive look rather than the common garden variety. The installer was on time daily and worked steadily. He did an excellent job on the custom trim.
Jack F.
Mar 2012
The day of the installation one worker and his helper showed up sometime after 8:30 I believe. I came home for lunch and they were about half way done. The workers told me they normally work through lunch but they needed to leave for awhile if that was okay. I had to leave the house open for them to gain access. Good neighborhood no worries.
When I cam home that evening all of the windows had been installed and looked pretty good. What amazed me was how they did an estimated two day job in about 7 hours. I went back and looked at the quote and I think for one worker and a helper plus truck and some tools I had paid the outrageous rate of $276 per hour. I complained to Home Depot and they told me there was nothing that they could do as Greatland is an independent contractor. I complained to Greatland and got no where.
Later on when I opened one of the widows to let in a little breeze it was very difficult to get the window to crank closed. It was really hard and a much older person would never have been able to close the window properly. It was so hard I was worried that I would break the crank handle off. Because that one window was so difficult we have not opened any of the windows that they installed. I did not call Greatland to complain about how hard the windows are to open as I was so mad about the outrageous installation cost I did not want them near my house.
I work in engineering and construction so I have a wild idea of cost. One of the ways I have seen estimates done is a price NOT TO EXCEED a certain amount which in this case would have been some reasonable hourly rate for two days. Then the actual price that would be charged is for the hours worked including travel time to and from the job. I believe I tried telling this to Greatland, not sure, but regardless I feel I was charged at least twice as much as what it should have cost. I will never recommend Greatland for anything. Also I have never shopped at Home Depot since that experience. I expected Home Depot to have better quality contractors than what they recomended
I could be off on the date as it was probably two or three summers ago. I just kind of discovered Anie's List and I wanted to file a report on the outrageous price I was charged.
When I cam home that evening all of the windows had been installed and looked pretty good. What amazed me was how they did an estimated two day job in about 7 hours. I went back and looked at the quote and I think for one worker and a helper plus truck and some tools I had paid the outrageous rate of $276 per hour. I complained to Home Depot and they told me there was nothing that they could do as Greatland is an independent contractor. I complained to Greatland and got no where.
Later on when I opened one of the widows to let in a little breeze it was very difficult to get the window to crank closed. It was really hard and a much older person would never have been able to close the window properly. It was so hard I was worried that I would break the crank handle off. Because that one window was so difficult we have not opened any of the windows that they installed. I did not call Greatland to complain about how hard the windows are to open as I was so mad about the outrageous installation cost I did not want them near my house.
I work in engineering and construction so I have a wild idea of cost. One of the ways I have seen estimates done is a price NOT TO EXCEED a certain amount which in this case would have been some reasonable hourly rate for two days. Then the actual price that would be charged is for the hours worked including travel time to and from the job. I believe I tried telling this to Greatland, not sure, but regardless I feel I was charged at least twice as much as what it should have cost. I will never recommend Greatland for anything. Also I have never shopped at Home Depot since that experience. I expected Home Depot to have better quality contractors than what they recomended
I could be off on the date as it was probably two or three summers ago. I just kind of discovered Anie's List and I wanted to file a report on the outrageous price I was charged.
Response from Greatland Construction & Siding
"You contracted with Home Depot for your new windows, not Greatland Construction & Siding. Greatland Construction & Siding is an authorized installer for Home Depot. The representative from Greatland who visited you at your home to measure the windows may well have estimated the time to perform the installation service at (2) days. We always try to under commit and over deliver. Your evaluation of cost divided by hours to equal $276 per hour fails to include other costs involved with this transaction. I will not attempt to break down all of our operating costs, but items like recruiting, initial training, ongoing training, advertising, office & yard rent, office support personnel, vehicles, maintenance, disposal, insurance, health care are a few. These are some of our costs without factoring in that Home Depot shares in the revenue and also has costs of their own. Our free enterprise system encourages you to take the opportunity to collect as many other competitive bids as you desire. Had you done that, you would know the price you paid Home Depot was not only fair, but well within the market price. I do not understand why you would not allow us the opportunity to inspect the windows/installation and determine why they are not working properly. Your problem seems to be financially motivated not workmanship. Your problem is not with us, it is with Home Depot. I have operated Greatland Construction and Siding for (17) years. During that time, many of our competitors have come and gone. We remain to take care of the over (10,000) customers that feel differently that you. Many are repeat and referral customers with a high level of satisfaction. You are attempting to adversely affect our good standing in the community, through Angie’s List, three years after the date of installation. I wonder if you considered the result of your comments may diminish the income of up to ten Anchorage employees and their families. None of them were involved with your project. All things considered, I am still willing to visit your home and inspect the windows and installation. Many times a simple adjustment is all that is necessary to correct a sticky window. If you are interested in working toward a solution, please contact our office @ 563-6331. Sincerely Michael Endres President"
Wendy R.
Nov 2011
I am very pleased with the service provided by Greatland. The installer called before arriving and even gave me a reminder call the evening before. All my questions were answered prior to work being started, I was offered a few options during the installation with explanations, and clean-up was very good. We are pleased with the added insulation the storm doors provide. The wood flooring abutting the doors is not nearly so cold now.
Mike R.
Jul 2011
Original installation created a bit of ill will. When I recently call to order parts they sent a representative to look over repair I was attempting to perform. Dave quickly advised tat they would make the repairs because they like to stand by their work. Dave committed of completing work in 30 days, to mu surprise less than 2 weeks later there was someone here to complete the work. The worker was very skilled and quickly and professionally completed all the work agreed. Greatland Construction and Siding came through and kept their commitment. I will now use them and recommend them to others.
Penny B.
Feb 2011
I was interested in replacing all the windows in my son's older mobile home.It had the original single pane ones; very inefficient. I contacted several contractors from the phone book. Greatland presented a stylish packet with product descriptions, license, bond and insurance info, certificates of installer proficiency, union and BBB affiliation, and many references. I called several and decided on Greatland. They came to the house, measured the windows, consulted us on desired style. They wrote up a detailed bid/invoice with measurements, type of window, total cost. I signed a contract: They required 1/2 up front, (which I believe is industry standard) and the balance due upon completion of the job. The widows were late in arriving, a situation not controllable by Greatland, as they were manufactured in the lower 48. But Greatland kept us informed. The windows were installed quickly, neatly, and all refuse was removed. The manager (owner?) came a few days later and inspected the job and asked if there were any problems. There were none. I am very pleased with this company and plan to use them again.
Licensing
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FAQ
Greatland Construction & Siding is currently rated 4.6 overall out of 5.
Greatland Construction & Siding accepts the following forms of payment: CreditCard
Yes, Greatland Construction & Siding offers free project estimates.
No, Greatland Construction & Siding does not offer eco-friendly accreditations.
No, Greatland Construction & Siding does not offer a senior discount.
No, Greatland Construction & Siding does not offer emergency services.
No, Greatland Construction & Siding does not offer warranties.