GMG General, Inc

GMG appeared to do a great job asphalting the driveway. Four years later contacted them regarding an issued. They do not have a length of warranty time on their proposal. The office gals informed me it's one year. It is not on their contract. What is on the contract basically says they are not responsible for any problems. My situation is the asphalt didn't hardened underneath the top surface. While putting down edging between the grass and the asphalt, four years later, the underneath asphalt started coming out like lava. It was a day that was sunny and warm. Contacted GMG to informed them. General Manager Keven Rogers came over to look at the problem. He took measurements of the driveway and stated he would send over a proposal. After the second call he then sent over a blank proposal. Guess he was telling me It's Not GMG's Problem. This is a situation where it was not visual. How do you know what is happening underneath?

This is the 2nd review I am posting. The 1st was submitted shortly after work was complete. This review is approx. 3 mos. post-project. Although GMG noted that there may be some puddling on the new surface, the result I have is extreme. It was not noticeable immediately and failed attempts to follow up with GMG explains the late 2nd review. I have several spots on my new driveway that are uneven and gather water after rain. One, directly in front of my garage door, is esp large and problematic. I have contacted GMG on 5 separate occasions asking for a return visit and recommendations. While I have recv'd replies to all of my emails, no visit has been made and no suggestions for a remedy offered. As noted in my earlier review, GMG is a large commercial paving co. It may be that small residential driveways like mine are used as "filler" in between larger projects. As such, it appears small contracts are prioritized accordingly.

It went well.

Minor coordination issues in timing.

Excellent, with 3 year warranty.

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