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Reviews
3.89 Reviews
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
11% | ||
56% | ||
33% | ||
0% | ||
0% |
Filter reviews by service
Showing 1-9 of 9 reviews
Theodore F.
Oct 2015
Landline Phone Service, Phone Service - Cellular
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Megan L.
May 2015
Internet Service, Landline Phone Service + 2 more
They offer the home phone as well, but I don't have it. I like that they have a lot of stores here, and you can find stores everywhere, and you can also call them from your cell phone, and it will not cost you anything. My dislike is just how much the internet costs.
Michael M.
May 2015
Internet Service
I'm not using them anymore. At that time, it didn't go very well. They're download speed is on the scale for bandwidth. I was getting charged over limits a lot.
KC E.
Feb 2015
Internet Service
overpriced and unreliable service
Sharon S.
Oct 2014
Internet Service
unknown
Denise P.
Sep 2014
Internet Service, TV Service - Cable
Fine though a 2nd technician had to come out to fix an issue a month later that original guy set up incorrectly.
Kandace S.
Jun 2014
Internet Service
internet package. When I tried to argue it was a loosing battle. I was strong armed into a much more expensive internet package with limited usage. Then I was talking with them to try and reduce my cable bill and get rid of some services. My only option for reducing my bill, according to GCI, was to upgrade to the new TiVo package that was on special. So I did and a technician was scheduled to make the exchange. He was late, and rude to my sister. We were told he would show us how to use the new service. He said it was self explanatory. We have since had to call GCI a couple of times and sit on the phone on hold for unreasonable amounts of time to find out how to use a service on the new system. GCI really needs some strong competition!!
Mathew W.
Mar 2013
Internet Service, Landline Phone Service + 2 more
I have my cellphone from GCI Cable Company. I live one mile from the Cell Tower and I have poor reception. It is angled up and down the highway and doesn't do any peripheral space. If I go one block from my house, then I have Cell service. I go from 1 or no bars to 3 bars. I have complained to them a lot. Overall I've had good experience except for the Cell Phone coverage areas. They are good but I can almost see the tower from my house and I still don't have a signal! Internet Service is good. Cable Service is good but at $75 a month it is expensive. The Customer Service is usually fairly good. When the Cable goes down they are efficient about resetting the box. The reason for the low grade is the problem with the Cell. If I had Cell service I would get rid of the landline.
John A.
Mar 2013
Internet Service
Everything was fine in the beginning, then internet started dropping out. 5 calls to tech support they suggest swap out the modem, did that. Still dropping out, now they want to send a tech out even though the modem stays sunc and ip drops off. Not a modem or signal issue.
Jane A.
Jun 2012
Phone Service - Cellular
Their service is fine.
Pat P.
Mar 2012
Internet Service, Landline Phone Service
If you get everything together, you get a good deal.
Tyler M.
Mar 2012
Phone Service - Cellular
We may switch to another provider for cell phone service.
Chelsey L.
Mar 2012
Internet Service, Landline Phone Service + 1 more
We will continue to use them.
Licensing
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FAQ
GCI is currently rated 3.8 overall out of 5.
No, GCI does not offer free project estimates.
No, GCI does not offer eco-friendly accreditations.
No, GCI does not offer a senior discount.
No, GCI does not offer emergency services.
No, GCI does not offer warranties.