F A T S Automotive

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I needed the oil changed and a general check up and brake flush.  They did a good job and were recommended by a physical therapist of  mine.  I will be returning to them for future inspections and repairs.  I would recommend their services to others.

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FATS diagnosed the problems quickly. They called to explain that most of the elctrical issues were due to blown fuses, and that fixing the radio would require removing the unit. All work was done even sooner than we were able to arrange to pick the vehicle up at the shop. The price charged was far less than we expected, especially given that the dealer had replaced the rear brake pads a year earlier and charged far more than FATS even with the additional electrical work.

Evaluate and recommend a resolution repair for my 2001 Trooper.

Loved the full service. It is good to know that as a woman I can take my car in and not feel that I am being taken advantage of. They will give you an estimate over the phone before any work on your car is started. They will also talk about the benefits of fixing an older car vs needing to think of buying another.

They offered to do the oil change but suggested that it would be cheaper if I did it myself.  It was refreshing to find a shop didn't try to sell me a bunch of work that I didn't need.  My only complaint is that they said it would take an hour or two and it was closer to four hours before it was ready to go.  I will definitely use this shop again.

All went well.

I can honestly say from the initial quote, the drop off of the car, payment and repair, everything was a very pleasant experiece. They gave me an estimate range knowing that since they alternator replacement was being done at the same time as the timing belt change there would be some shop time savings. The cost came in at the lower to mid range of the quote.

I have been using FATS for about 14 years and feel they treat me fair. I don't feel pressure to have things done to my car that could wait. They give me a list of items that the recommend fixing and let me know which ones are a priority and which could wait. This is huge for women! I have been to other places in town for oil changes etc.. but feel pressure to spend more on "fixes", the no pressure approach at FATS is awesome. I know these guys are not going to take advantage of me because I am a girl. I give them an A.

They are really good and are honest. I like them a lot, they are a good outfit.

I was very pleased with their service and I have always had good time estimates with their service.