Cassidys Plumbing & Heating
About us
We are a family owned business in Anchorage since 1998 servicing Anchorage, Girdwood, Eagle River, and Chugiak areas. We offer free estimates for boiler replacements and remodel projects. We welcome the opportunity to work with homeowners and builders and strive to provide outstanding customer service. Our company has grown and continues to grow based on our customers' wonderful referrals.
Business highlights
Emergency services offered
27 years of experience
Services we offer
& Plumbing fixtures, Gas pipes, Hot water heating systems - boilers, Plumbing & heating repairs, radiant heat. Baseboard
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.926 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 92% | ||
| 4% | ||
| 4% | ||
| 0% | ||
| 0% |
Showing 1-25 of 26 reviews
Toni K.
May 2020
We highly recommend Cassidy Plumbing and Heating. Brian of Cassidy's fixed zone valve problems two previous plumbers claimed were fixed, but they weren’t. He’s a “thinking” plumber, who listens to the clients description of the problem, asks questions, and then logically goes through a diagnosis and repair. He outlines options if they exist, is prudent about his costs and explains each cost item clearly. We plan to call Cassidy’s for all our plumbing needs in the future.
Response from Cassidys Plumbing & Heating
"Thank you so much for taking the time to write a review. We appreciate your confidence and look forward to helping you with your plumbing and heating needs in the future."
Barbara D.
Apr 2017
The work was completed promptly and well done.
Dean S.
Jan 2016
unknown
Response from Cassidys Plumbing & Heating
"Thank you [Member Name Removed]! We always appreciate the extra time and effort that a customer takes to write a review. We love what we do and I feel it shows in the service we provide. Truly appreciated, September"
Catherine P.
Jun 2014
Repairman showed up on time, was courteous, knowledgeable and fixed problem in no time. The entire staff is efficient, honest and reliable.
Bob D.
Jun 2014
unknown
D R.
May 2014
I have dealt with them for a long time. I fully trust them and I think they do good work and back it up. I would recommend them in a minute.
Weston N.
Apr 2014
Brian came and provided an estimate and within a week the work was complete, (I got in quickly due to a cancelation.) Jessie and Greg showed up right on time and were finished about an hour ahead of schedule. I had done all the prep work giving them access to the plumbing so they were in and out in about 6 hours. They were very skilful and thorough. They cleaned up after themselves completely, even vacuuming their sawdust from under the floor.
I will definitely be calling them for my bathroom remodel.
I will definitely be calling them for my bathroom remodel.
Pamela M.
Jan 2014
.
Response from Cassidys Plumbing & Heating
"We installed a new boiler for Ms. McCarl in August of 2009. We returned in October of 2009 and February of 2010 at no charge to the customer to purge air from the heat lines. The technician advised Ms. McCarl that all systems and components of the heating system were operating properly and that air must being getting in to the system because of a leak somewhere. Ms. McCarl advised there was no evidence of a leak anywhere and the problem must be with the boiler system. We performed routine heat maintenance services for Ms. McCarl in November of 2010 and again in September of 2011. Again, on both occasions had to purge the system of air. Again was told there was no evidence of a leak from any of the baseboard in the home. In April of 2012, Ms. McCarl discovered a leaking fitting in an existing baseboard in a closet hidden by clothing. We repaired the leak at the baseboard and Ms. McCarl refused to pay for the $196.50 service call Invoice. After repeated attempts to collect payment, the Invoice was turned over to collection in February 2013. We strive to provide our customers with excellent reliable service. We also appreciate when our customers take the time to write a review about the service we provide. This is a forum intended to provide consumers with honest opinions shared by consumers such as themselves. We attempted to keep Ms. McCarl as a satisfied customer but have failed to do so. We will continue to strive to provide the best service possible to our customers at a fair and reasonable cost. Sincerely, September Cassidy Office Manager"
Mike L.
Nov 2013
They were prompt and efficient and did the work in a high quality manner. I think their prices are a little above average but worth it. Ive worked with them twice and would do so again
James B.
Oct 2013
Did a good job with repairs. Offered useful suggestions.
Response from Cassidys Plumbing & Heating
"Thank you for taking the time to right a review regarding your service experience with our company. We are always striving to provide the best service to our customers. We would love to know what we could have done differently to have earned an "A" rating from you regarding this service. We welcome any feedback you might have to offer. Sincerely, September Cassidy, Cassidy's Plumbing & Heating"
Janice K.
Sep 2013
Jeff was very thorough looking in the crawlspace at our leaks, tracking them to the problem and helping
us find people who could help with floor work before he comes back to seat our toilet.
us find people who could help with floor work before he comes back to seat our toilet.
Clinton W.
Jul 2013
I called the office and I was told that they were booked up for 2 weeks. I asked to be put on a wait list for any cancellation. They were able to get me in a week early. They were prompt arriving and gave me recommendations to make my boiler more efficient. I will use them from now on.
Barbara D.
May 2013
I called the office of Cassidy plumbing off of angies list. The office person was very knowledgeable and helped me decide what to do as far as getting the fixutres etc.
She set up an appointment about 2 days out and the plumber showed up on time and very quickly changed out the toilet and then the hot water heater. About 3.+ hours in all. I could not be happier! Very professional and good work. Will never use anyone else!
She set up an appointment about 2 days out and the plumber showed up on time and very quickly changed out the toilet and then the hot water heater. About 3.+ hours in all. I could not be happier! Very professional and good work. Will never use anyone else!
Robin W.
Mar 2013
We were very happy with the installation, and would use them again.
Sam H.
Mar 2013
They were on time and very polite. Even though we live in ER they gave us a discount on their travel expanse and even came out a second time for free. They did a great job and answered all of our questions.
Helen A.
Feb 2013
gai
Amory S.
Feb 2013
Overall everything went very smoothly and I am very happy with the finished work.
I had a busted hose bib replaced. I also had the water filter to the well moved/re-piped to a more accessibe location and stabilized and made easier to change the water filter in the future. And lastly, I had the furnace serviced. The plumber was very polite, knowledgable, informative and efficient. I will definitely call Cassidy's Pand H again. I live in Eagle River and it is hard to find a good quality plumber that can get the work done in a timely fashion.
I had a busted hose bib replaced. I also had the water filter to the well moved/re-piped to a more accessibe location and stabilized and made easier to change the water filter in the future. And lastly, I had the furnace serviced. The plumber was very polite, knowledgable, informative and efficient. I will definitely call Cassidy's Pand H again. I live in Eagle River and it is hard to find a good quality plumber that can get the work done in a timely fashion.
Wanda S.
Jan 2013
A friend recommended Cassidy's and they are a find. Knowledgeable and reliable and reasonable. Would highly recommend them
Peggy K.
Oct 2012
Just fine.
Jetta B.
Sep 2012
On time and under budget (7-31). Accommodated requested time line (8-15-12) and they charged.
John R.
May 2012
Great on all counts
Candace H.
Jan 2012
Our boiler system started making gasping sounds at some point within the past 24 hours; we then noticed our in-floor radiant heat not keeping the correct tempurature. Called Cassiday's that evening and left a message re: the problem(s); they called back first thing the next morning, and were on site about 2 hours later.
Peggy K.
Sep 2011
I would always call them first for any repairs, installs on boilers and any inspections on boilers or furnaces.
Jack J.
Sep 2011
The whole process went great. The guy did a great job. He got to the house when he told me he would. He went right to work and found the problem right away. He explained what was wrong and he also explained what he was doing as he was doing it. I was very satisfied with his work. I have had several different companies come do plumbing work at my house but Cassidy will be the ones I call from now on.
Glen Y.
Aug 2011
unknown
Licensing
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FAQ
Cassidys Plumbing & Heating is currently rated 4.9 overall out of 5.
Cassidys Plumbing & Heating accepts the following forms of payment: CreditCard
Yes, Cassidys Plumbing & Heating offers free project estimates.
No, Cassidys Plumbing & Heating does not offer eco-friendly accreditations.
No, Cassidys Plumbing & Heating does not offer a senior discount.
Yes, Cassidys Plumbing & Heating offers emergency services.
No, Cassidys Plumbing & Heating does not offer warranties.