Agen's Automotive

Stayed firm with the estimate, which was much lower than around town. Work done right and on time. They checked the charging system after the install, but wanted to charge me $50 to analyze before the work. That was done at a parts store for free. Overall though, I'm happy with their work.

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Took it in after several times where the car wouldn't start and we had to find a jump. Replaced battery, connection cords, but still had problems. Agens went through the ignition and battery connections, tightened things up, and we haven't had trouble since. they weren't sure what might have been happening, but it was likely a connection and not the cold weather stress on our battery. We appreciated the honest and thorough evaluation, and minimal cost.

They have always done a superb job and the price has been very reasonable. They stand by their work 100%.

I have an old mini van. Agens has been the only shop in town that has
been able to properly diagnose problems with my van and then fix them in
a timely manner. I went thru a long list of other local shops and was
routinely frustrated with their feeble attempts. Agens is simply the
best at what they do. They are a complete auto shop. Kudos to Agens.

They called and gave me an estimate and they back up their work.

When I told my husband what they said he called them and talk with the owner. The owner said to bring the vehicle back and they would fix the vehicle at no charge if they indeed did not fix what they should have. He told us when to bring the vehicle in and we made arrangements to rent a car for the day. The job was to take all day. No one form the shop ever called us. My husband calls Agen's to see if the vehicle is done? He was informed that it was never looked at all day. We were told to bring it in at 8 am in that morning, we rented a car and they didn't even bother to work on it. The receptionist said that they were not able to get to it. They knew that was our only car and were paying for a rental. What horrible customer service and a mean thing to do. Now I don't trust them to have my vehicle another day. It might sit there a week before they get around to it. Meanwhile I am having to pay for a rental.