24hr Arctic Heating, Thawing, and Drain Services
About us
My name is JD, the proud owner of 24 hr. Arctic Services, offering licensed, insured, and bonded contractor services throughout the state of Alaska. We offer quality services to residential, commercial, industrial, and restaurant clientelle with years of proven experience. 24 hr. Arctic Services is a small, customer-focused contracting company, which allows for quick, personalized service. I pride myself in being very friendly, straight-foward, knowledgable, and willing to go that extra step to acheive complete customer satisfaction. In most cases we provide same day service and are available 24 hours a day, 7 days a week. With 13+ years as an independent operator, I typically know what is wrong before I arrive, reducing the time on the job thus saving you money. I am able to obtain hard to get parts in less than 48hrs. In the event the part is no longer available we can fabricate it in the field. All repair work comes with a warranty. The products we manufacture come with a lifetime limited warranty. 24 hr. Arctic Services will also meet or beat any written quote by a licensed, insured, and bonded service provider. The most cost efficient methods are used with minimal waste.
Business highlights
Services we offer
General System Inspections: - Plumbing - Heating - Water Quality - Electrical Heating Repair Electrical Repair Plumbing Repair Water Filtration and Purification
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
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| 57% | ||
| 43% | ||
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Contractor contacted the furnace manufacture to obtain warranty information as the heat exchanger was covered under manufacture warranty. The estimate to install the replacement hear exchanger was in the $1,000.00 range. Contractor stated that the value of the heat exchanger being provided under warranty was $250.00 and I would be responsible for the freight cost to ship it to Alaska. The Contractor also explained that when completed I would still have parts in the furnace that were 14 years old and subject to failure in the future. After calling to obtain that cost of shipping, which was estimated to be $265.00, it became more cost effective to replace the furnace with a new model. Contractor was able to accomplish this in far less time than repairing the existing furnace. As we are still in the winter months it was important to restore the heating function in the house.
The contractor call that evening after the installation was completed to check on how the furnace was functioning.
The very next day it began to short cycle and within 2 hours of calling Contractor he came to see what needed to be adjusted.
The 14 year old thermostat was the main cause of the short cycle problem. We will replace the thermostat to solve this problem.
Also noteworthy is the fact that the Contractor was able to get the original furnace manufacture to provide an extended warranty on the new furnace (also made by same manufacture) which has an equivalent value to that of the warranted heat exchanger. Thus I received something of value for the warranted item. This was undertaken by the Contractor on his own, not requested by me. This is a step beyond that is certainly appreciated by the home owner.
Licensing
State Contractor License Requirements
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