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Recent Oriental Rug Cleaning Reviews in Modesto
Anthony's Carpet Care
5.0
We found Carpet / Upholstery Cleaning [Anthony's Carpet Care] in Google and in viewing the video on his web site decided to try somebody new. Communication, appointment setting, estimates, punctuality, and professionalism were all perfect. He did an excellent job and was easy to talk with. He also got along with our dog very well. There is an additional charge to have the rotary jet machine used in high traffic areas and the cost was quoted before starting any work and it is SO WORTH IT !!!!! We saw the rotary jet extractor on their web site and it does make a significant difference in the cleaning job. Our carpet was nowhere near as dirty as the client in the video, but having it done made this last cleaning job our best in the last 10 years
William M.
Spiker Carpet and Tile Care
5.0
UPDATED 10/12/15 - I was contacted by Brian Spiker, owner of the company, to discuss the experience. Brian apologized for any misunderstandings and explained how he had tried to be as transparent as possible with the costs and the services offered through Groupon and his website. He agreed that the info on Groupon did not disclose everything (due to Groupon restrictions), but he is working on getting it edited. All told, I do believe that Brian's company is not trying to pull an up-sell situation. The company seems ethical and prides itself on customer service - all of which I experienced during the follow-up call. I have modified some of the content below and my rating based on this follow-up call with Brian. The Reader's Digest version: Services done as requested, but unhappy with the up-selling of services upon arrival. For all the details about the actual experience, read on. I originally purchased a Groupon ($109 for Carpet cleaning for 2 story home up to 2200 sq. ft). The Groupon includes Fine Print that reads: "Residential cleaning only. Online appt reqd 24hrs in advance. Merchant's standard cancel policy applies (fees not to exceed Groupon price). Lmt 1/person, 1 as gift. Lmt 1/visit. Valid only for option purchased. Extra fee for premium services like sealer, deodorizer, pet odor, etc. Extra $3/stair. Voucher can't be substituted for stairs, area rugs, wool carpet or other exotic materials. Extra rooms can be quoted when scheduling." Scheduling the appointment was easy - the Groupon provided a link to visit. I made the appointment and received confirmation via text and email. I also received follow-up texts prior to the visit - 2-3 days before, and 1 day before. Also, Gary (the person who came out) said he tried to call me earlier in the morning to let me know he was on his way, but his call didn't go through. (I had no record on my cell of a missed call, but it wasn't a big deal.) Gary was prompt and courteous. He came in and discussed the process as he surveyed the areas to be cleaned. When we presented the Groupon, he explained the Groupon was only good for steam cleaning the carpet - in his words: "hot water only, no soap." Gary then pulled out a rate sheet with 3 additional levels of service, stating that these levels included the necessary detergents required to release the oils brought into our high-traffic areas of the carpets. The additional levels ranged from $69 to $149, with the highest level being the only one that included Scotchguard. I told him I had not seen that page with these services when I made the appointment, to which he replied, "Well, it's the only page on the website." Later, I discovered this was a complete lie, since I again visited both the URL provided by Groupon (http://gr.pn/1Az0bWM), along with checking out http://spikercarpetandtilecare.com/. Not only is there more than one page on the Spiker website, there are no rates to be found for the rate sheet he had presented. And, when I used the URL provided on my Groupon, it takes you directly to the scheduling page, with no mention of any rates. I was very perturbed at his attitude and his up-sell of services on the spot since I know I am not the only person who would think that "carpet cleaning" services would include detergents/soap of some sort to remove the soil from high-traffic areas. I was frustrated and felt trapped by this, especially since he kept pointing to the "Fine Print" on the Groupon. I even went so far as to say, "So you're saying that we have to purchase one of these additional levels of service in order to actually clean the carpet?" Gary replied, "If you want to get the dirt out." After a discussion with other family members, we went ahead and agreed to purchase the $149 package, only because it included Scotchguard, which would help with protecting the high-traffic areas. We also asked for the cost for cleaning the stairs (15 steps), to which Gary stated, "$3 per step." We also agreed to the $45 for the stairs. Also, Gary mentioned that his company usually does a thorough cleaning (i.e. using one of the additional services), then charges their "regular" (aka repeat) customers $69 each visit, every 6 months or so (for maintenance purposes). Overall, the cleaning was done well and in just under 2 hours. Our carpets look much better, and we are happy with the results. However, I am NOT happy about the additional services information that Gary provided upon his arrival. Keep in mind, the only communication I received prior to the day of service was via text or email. However, the automatic email should provide the additional services and costs information, along with the confirmation of my appointment, the name of the person coming out, and a number to call for cancellation/rescheduling. I believe that the Groupon was misleading as far as how "carpet cleaning" is defined by this company. I understand and have no issues with paying extra for the Scotchguard or deodorizer (and this was in the Fine Print), but if the "cleaning" doesn't include any of the necessary detergents to actually lift the dirt out of the carpet, then I wouldn't define it as a true "cleaning." The job in general was top notch - no complaints on that. My suggestion to Spiker is to outline the details on the Groupon or have a follow-up email including information on what is covered in the actual service. In general, Spiker is an honest company with reasonable prices, and Brian exudes what I feel is true "customer service.
Oriental Rug or Drapery, Clean and 100% Urine Odor Removal Naturally, by PetPeePee Company. PetPeePee service is a strictly for, Oriental rugs, (all types of Oriental Rugs, Needlepoint, Antique rugs, and custom made Draperies. PetPeePee Guarantee: Permanent Dog or Cat urine odor removal. The principal reasons the members use of the service is the need to get rid of the urine odor naturally, without using all the toxic chemicals of the ordinary carpet cleaning industry! The odor free cleaning ..
"Martin told me everything I needed to do. he guided me every step of the way. it was expensive, but it worked."
Family owned and operated professional cleaning business. Over 60 years combined experience, offering the highest quality in cleaning services. We service to residential clients and commercial accounts of every size.
"Very well. The results are fantastic! They do the cleaning in house - they're fast and efficient."
Anthony's Carpet Care is a well established Carpet / Tile & Grout Steam Cleaning company in Modesto, which serves the surrounding communities too. We offer the best in customer service, as well as professionalism. Our company prides itself on integrity, so our work reflects that. Call us for your next cleaning. Both Residential & Commercia
"They arrived on time and acted in a professional manner. They were efficient with their time.
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Residential and Commercial
3 areas for $99
15% off carpet and upholstery cleaning
"I called Phil's because I need my carpet re-stretched as well as
<br /> cleaned. They we're able to schedule and appointment quickly and at a
<br /> reasonable price. They did a fantastic job and were pleasant and
<br /> professional. I called them back out the following weekend to do
<br /> another room that we could not do the prior weekend because of the large
<br /> fish tank in it. There was a miscommunication about what I wanted done
<br /> (carpet stretch), and when I called the office the person who does that
<br /> work had gone home. However Misty called him back and he picked up his
<br /> tools and came to my house so the job could be completed. They went
<br /> above and beyond to help me get the carpet job completed that day. I
<br /> would most certainly use them again!
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Family owned since 1972. We specialize in residential carpet cleaning, upholstery, tile and grout. We also are full service restoration contractors for any homes affected by water, fire, or mold damages. Our professional staff takes service above and beyond. We want customers to be happy and repeat business is our goal
"I made an error in the services I thought this business provides. I thought they provided house cleaning services when in fact they are a floor cleaning service. Luke showed up at our door, identified himself, and immediately put on shoe covering. That is a very thoughtful practice and very much appreciated. When I explained what services I wanted he advised me that house cleaning services is not part of their services. I had already made arrangements to get our carpets cleaned by another company. Luke was very polite. I apologized for my error and the waste of his time.
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Primo-Clean is a family owned and operated company that has been serving our friends and neighbors throughout the Sacramento, Stockton and Modesto areas since 1981. We provide prompt and friendly service. We will treat your home and family like our home and family. Please contact us for 24 hour emergency water/fire mitigation or for specials on carpet/tile/upholstery/duct cleaning services
Hi my name is Barry Heckman. Classic Carpet Care is family owned and operated. My family and I have been serving Realtors and Property Managers in the Central Valley since 1996. In 2005, due to high demand, we branched out to Residential services as well. We have 3 Truck Mounted cleaning vans and one repair and installation van. Please feel free to call if I can assist you in any way
Our unique "Carpet Color Care" services are providing residential and commercial property owners with a cost-effective alternative to costly and usually unnecessary carpet replacement. Savings of 50% to 85% compared to carpet replacements costs. Faded, stained, wrong color, outdated color, wrong color or just plain ugly carpet- we are the original and only complete on-site carpet dyeing and color restoration service company in the USA. Certified Carpet Dyemasters and Colorists perform our ser..
"Robert was very responsive on our need to have our work done on a weekend. Our job was suppose to be 4-5 hours but went into 2 days because we had a flight of 14 stairs that were wrapped in carpet and had to be done very carefully so as to not get the dye on the walls or flooring below. Robert stayed until the job was done to his specifications. I would highly recommend this company to dye your carpet that is still in good condition but is stained or out of date. A great solution to keeping carpeting out of landfills before it's time.
Cleaning Oriental rugs, like decorative Persian varieties, requires special care and attention to keep these intricate and hand-woven items looking as good as new. Learn how to clean your Persian rug like a pro with these tips.
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Rate Angi’s Oriental rug cleaning services in Modesto
Featured Rating:
4.8
Oriental rug cleaning services in Modesto are rated 4.8 out of 5 based on 98 reviews of the 1 featured Modesto pros
The Angi rating for Oriental rug cleaning services in Modesto is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Oriental rug cleaning services needs. Angi’s review system takes into account ratings on price, quality, timeliness, responsiveness and feedback for Angi Certified Pros.
