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"I've dealt with John, who I think is the owner of Multitask Repairs for an extended warranty repair on my frig. When we talked he blasted my warranty company, CPS as being difficult to work with, that they were known not to approve work timely and I would be better off going with another company like Sears. However, this hasn't been my experience. Since John submitted his estimate to the warranty company for the repairs, the work was reviewed and approved in under a week. But since the approval I've discovered that John is actually the one that is difficult to work with. This gentleman has made every excuse imaginable as to why my frig has not been repaired - to "Oh man I couldn't find your number to get your address" to "I had too many calls today so I couldn't make it." And now it's been almost two months since the approval and my frig is still not working. I am really surprised that Multitask Repairs is still in business especially on how they treat their customers. I have been more than patient, but I have never dealt with someone as unprofessional and irresponsible as John and if you have the option to take your business and money elsewhere - do it and save yourself the headache. Avoid this company if you can."