
Decks By Steve
About us
Since 1981, we have been building custom designed wood decks and storage barns for satisfied customers across central Indiana. We are experienced and dependable builders. I have additional photos on my Facebook page, at decks by Steve. I only need about 20 minutes of your time to learn your ideas, measure your worksite, show you a few pictures and tell you a little about my company. In a day or two, I will email you at least three design ideas with prices and details attached. I am available most evenings and Saturday morning. What works best for you? Please contact me at [email protected] with your contact information and address. Award winning.
Business highlights
Services we offer
Custom Decks, Outdoor Kitchens & Storage Barns.
Amenities
Free Estimates
Yes
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 86% | ||
| 7% | ||
| 7% | ||
| 0% | ||
| 0% |
"I don't know how to respond to this. I have spoken to [Removed Member Name] several times. I explained that because the weather has been so bad, I wanted to wait until I could go without getting wet and muddy. We have taken care of every concern [Removed Member Name] has called about since the deck was built several years ago. I guess I cannot please everyone all the time."
"We DID NOT leave for another job. Rain kept us from working... anywhere! Don't know where that criticism came from. It WAS NOT my employee who called his son to do a stain job. We don't even have his son's phone number!!! Bob told me we did a very good job and then comes up with this nonsense! VERY DISAPPOINTED in a customer who would make up stories like this. In 35 years, we have NEVER left a job to do another!!! I don't know what else I can add other than you can ask any of my other 1200+ customers if they have had an issue with us!"
Worked with us to create the exact design to meet our needs and yard size.
On time, all the time
Communication was frequent and timely
The crew was very professional and CLEAN! Every day they cleaned up the work site. The deck is built so strong, it does not move when you walk across it, the seams of the boards are flush and tight.
Highly recommend !!!
We had some communication issues when I asked for a written contract-- timeliness of responses. I got the impression Steve had been flooded with appointments for quotes, in part because of his great reviews on Angie's List. Once we got a contract completed, I mailed Steve a check for 50% deposit. I waited a bit to learn when the project would start. Then, suddenly I got an e-mail leading up to July 4 weekend saying "we'll be at your house on July 8th". They came to demolish the old deck. When they did, the sump pump discharge pipe became unhooked. I wasn't home, so I don't know if this resulted from the condition of how the pipe was installed, or something they did. I do give Steve credit for notifying me promptly, but this resulted in a ~$500 plumber's trip I didn't expect.
Construction continued and was completed then end of July. The new deck and porch look great, and the construction job is solid. They cleaned up after themselves in a timely and thorough manner.
My main issue with the project was the subcontractor Steve used to do roofing and siding. This man, Luis, parked his truck blocking my driveway when I drove up at 7p on a Friday night. He proceeded to hammer and talk on the phone until nearly 9P-- needless to say, my neighbors nor I had a peaceful Friday evening. I wish I could say this was the last evening Luis disturbed for me, but there were several more. Luis' lack of professionalism was topped off when he brought his young son onto my construction site, and didn't seem to understand why I had a problem with it (it's called personal liability if the kid got hurt on my property...he didn't strike me as someone with the best, if any liability insurance). If you're considering hiring Steve, please make sure he's found a new roofing/siding subcontractor. You do not want Luis on your project. FYI-- this guy Luis rang my doorbell after 9p last week and is now trying to start his own landscaping / construction business. Needless to say, that newly printed business card went into the trash. Steve- if you see this, know that Luis is going behind your back. Don't use him anymore.
"[member name removed] was a very good customer with a good deal of patience. She is absolutely correct about Luis. I will never use him again! I was mislead ....lied to and given different answers several times. With such a great outcome of the beautiful screened porch and deck, it is a shame something I was assured wouldn't be a problem became a big issue. A huge thank you to [member name removed] for her comments and for working for us during a crazy, busy summer!"
"We specifically asked if all the that all the irrigation lines and heads had been marked or moved. The line we hit was neither marked or moved. Mrs. Homeowner told us the irrigation company was at fault. Mr. Homeowner was VERY happy with our work and told me not to worry about the damage to the pipe. I'm not certain what more we could have done."
Licensing
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