STAR FURNITURE

Was told would take 6-8 weeks to get the recliner. Did not get call from the salesperson with any updates. Had to keep calling and checking. Was told after the 8 weeks that it was sitting on Lazy-boys loading dock waiting to be picked up and would not be picked up until they had another order ready for them to pick up from there. Did not get the item for over 3 months and would never buy anything from them again.

I am searching for furniture for my daughter's apartment. She wants good-quality wooden end tables and coffee stand and a dining room table and chairs. I wasn't impressed with the quality of their furniture and it's over-prices.

Purchased some VERY expensive bedding. Upon arrival the speakers were ripped off of the underneath of the bed (yes I said speakers) I did not ask them to take it back as I needed the bed! I was assured That I would be contacted shortly and someone would come out and repair it. Still waiting and irritated. It appears once the sale is made you are pretty much on your own.

I purchased a mattress, and when it was delivered and set up it seemed much higher than it appeared in the showroom. I'm petite, and it was a great concern to me. I went back to the store three days later to discuss exchanging it for another one. They would not even consider it. Mattress sales are final. Period. No room for discussion. I explained that this was not mentioned during the sale but that had no effect on their decision. The manager was rude and abrupt.