Reviews
1.01 Reviews
Showing 1-1 of 1 reviews
Beth S.
04/2013
furniture sales
 + -1 moreOrdered new furniture in October, 2013 with $500 deposit. Came to find out one month later when we called to check status of order that the furniture HAD NOT been ordered. So our order wasn't placed until November. January we called again to check status and was told two more weeks. Finally at the end of January our order arrived with the with WRONG end tables. Therefore, we called again and they ordered the correct tables. APRIL, 2013 we finally received the correct tables. Company didn't offer any apologies for inconvenience or anything. Also, they insist on picking up the original tables. The poorest service I have ever had!!
Description of Work: Ordered new furniture in October, 2013 with $500 deposit. Came to find out one month later when we called to check status of order that the furniture HAD NOT been ordered. So our order wasn't placed until November. January we called again to check status and was told two more weeks. Finally at the end of January our order arrived with the with WRONG end tables. Therefore, we called again and they ordered the correct tables. APRIL, 2013 we finally received the correct tables. Company didn't offer any apologies for inconvenience or anything. Also, they insist on picking up the original tables. The poorest service I have ever had!!
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$4,000
Contact information
1320 Smith St., Charleston, WV 25301
Licensing
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Service Categories
Furniture - Sales,
Mattresses
FAQ
Pugh Furniture is currently rated 1 overall out of 5.
No, Pugh Furniture does not offer free project estimates.
No, Pugh Furniture does not offer eco-friendly accreditations.
No, Pugh Furniture does not offer a senior discount.
No, Pugh Furniture does not offer emergency services.
No, Pugh Furniture does not offer warranties.
Contact information
1320 Smith St., Charleston, WV 25301