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PuroClean Disaster Services

Biohazard Remediation, House Cleaning, Sewer Cleaning,

About us

PuroClean, an award winning leader in property emergency services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold and other conditions resulting in property damage. Each of our independently owned franchises pledge to do whatever it takes to respond, restore and rescue properties in all of the communities we serve. Award winning.

Business highlights

16 years of trusted experience
Emergency Services Offered

Services we offer

Water Damage Mitigation, Fire Damage Restoration, Mold Remediation & Biohazard Cleanup.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.988 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
5%
3
3%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 26-50 of 88 reviews

marie K.
02/2017
5.0
Justin arrived on time. work was completed faster than expected. He was careful to caution me about the treated area for our safely & the dogs. If it works & doesn't come back it will be awesome. Some rules to follow-we shall comply.
Description of Work: Mold remediation in mechanical room.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Seth E.
01/2017
5.0
Was professional & very helpful, would recommend.
Description of Work: Removed carpet treated the floor w/ chemicals, dryed out the space cleansed the air, cleaned the floor, provided recommendations for options to help present in the future.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Chris B.
12/2016
5.0
Elle was a godsends. She kept us clam and informed from the first phone call. She was efficient & clear & performed her job in an expedited way. She suited us through the insurance experience as first time home owner, with a major improvement, we would recommend her again.
Description of Work: Company removed a middy part of dry wall and carpet. Company dried the floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alyssa H.
12/2016
5.0
Ella's estimate came to the perfect time after we received an estimate from another company that was significantly higher. She was very friendly, courteous and professional and we appreciated her availability.
Description of Work: Sprayed our attic to remove mold.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$640

Mary G.
12/2016
5.0
We loved her work. Thank you, Ella!
Description of Work: Carpet cleaning after water damage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

KATHY M.
11/2016
5.0
Very well-. Prompt - efficient - pleasant.
Description of Work: Removed drywall with mold on service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$930

Ronald P.
11/2016
5.0
The team came and removed/extracted the water from our entire finished basement. They properly dried the carpet and walls. We didn't have to replace anything.
Description of Work: Water extraction after sub-pump failure. Proper drying of floor and walls.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,200

Eric M.
11/2016
5.0
biohazard cleanup
  + -1 more
John Jacobs and team at Puroclean are very responsive and are always willing to help you in a tough situation. With their help I was able to save a sale and make a buyer and seller happy with the results!
Description of Work: Provided air movers to keep a property dry after water intrusion.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Carlos V.
10/2016
5.0
Puro Clean was a true sample of professionalism and customer orientation. Two companies came before asking for thousand of dollars to clean the space. Puro Clean came, understood my problem and gave a recommendation to take advantage of work that I already contracted (roof replacement) to get rid of the plywood that has the issue and solve the root problem (lack of ventilation). That was the most cost effective solution for me even when that ended in not using their services. That for me is a true sample of a company that understand their customers instead of trying to get your money. I would work with them anytime and I would recommend them as someone you want to do business with.
Description of Work: Mold Remediation in the Attic

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

09/2016
5.0
Small amount of mold round in my late fathers home as part of pre-sale inspection. Very quick than around & excellent professionalism & friendliness.
Description of Work: Treated attic mold.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Charles M.
08/2016
5.0
Ella & Justin were ahead of schedule, assessed the situation quickly & deployed the equipment quickly & efficiently, they pulled baseboard and carpeting with minimal damage.
Description of Work: Flood damage assessment & remediation. Test for wetness. Deploy fans-dehumidifiers.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nick R.
08/2016
5.0
Very fast and friendly service. They were also extremely informative. I would definitely recommend them to anyone.
Description of Work: Mold remediation in the office space.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

MaryEllen Y.
08/2016
5.0
Fixed immediately, dried out the water, bought new garbage disposal and replaced broken one all in one day. Fantastic, clean and polite. Very Happy with service and bill.
Description of Work: Water running under sink from a broken garbage disposal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

ANN M.
05/2016
5.0
Water main back up- left a message & was promptly called back came a hour later and treated walls & floors & removed carpet then came again after 2nd back up came and did more of the same. Always professional and smiling service!
Description of Work: Removal of water, mold & bacteria treatment. Removal of carpet and carpet padding, furniture moving and cleaning & disinfecting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

BROOKE M.
03/2016
5.0
John made some recommendations which didn't cost us a cent! He spend quite a bit of time explaining things to me and I felt great about the consultation. If we ever do have a problem, Puro Clean will be the company we call. John also owns a plumbing company so we have them on our list of preferred companies now, too.
Description of Work: John Jacobs, owner of the company, tested various areas of our basement for mold after a recent flood. He didn't try to "upsell" us to any unnecessary services and thus demonstrated his integrity.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eric S.
02/2016
5.0
Wonderful! Ella knows her stuff and was able to take care of the mold in short order. It was a quick diagnosis and she was back in just a couple days to wrap up the job.
Description of Work: Attic mole remediation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

John M.
02/2016
5.0
Ella was professional, knowledgeable, and easy to work with. She took great care in removing baseboards and lifting carpet during the drying process, which helped keep costs of re-installing way down. I would highly recommend Ella, John, & Turboclean and would not hesitate to use them again.
Description of Work: Removal and clean-up of water in flooded basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Jeanne L.
02/2016
5.0
biohazard cleanup
  + -1 more
Both individuals very respectful & thorough, on time, with fair pricing. I would definitely recommend Puroclean First Responders.
Description of Work: Services for mold growth on beams. Puroclean sealed the wood beams in the basement with antimicrobial coating, used proper covering over furniture & floor, and provided a Hepa vacuuming machine overnight.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,707

Leigh D.
02/2016
5.0
Ella was wonderful to work with! She explained everything very clearly and was very thorough. I'm very happy with the result.
Description of Work: Clean up of mouse droppings/infestation and mold remediation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,086

Mindy B.
01/2016
5.0
We'd been smelling a musty smell in our 3 year-old basement bathroom but couldn't find out where it was coming from. After the smell progressively got worse we began to worry that we might have a mold problem but were unsure what steps to take to rectify the situation. John was extremely courteous, prompt and thorough at investigating our problem and was able to quickly isolate the source of the smell which was the (little used) jets in the bathtub and he also recommended where to look to find out how we might clean them out. After a simple application of bleach and water the smell was gone. What a relief! Thanks John!
Description of Work: Mold check in the basement bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eric D.
12/2015
5.0
Puroclean remediated the mold and did a pretty nice job. You can barely tell that the mold was ever there.
Description of Work: Puroclean removed mold from our attic.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,300

DELPHINE T.
11/2015
5.0
Ella was timely, and informative of process. Professional hand to handle unexpected access issue and did solve issue.
Description of Work: Black mold remediation in attic.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

mary m F.
10/2015
5.0
biohazard cleanup
  + -1 more
Puroclean was a life saver- setting up fans and dehumidifiers as well as counteracting a plasterer to replace the ceiling that fell in and hiring someone to retile our basement floor. They also replaced the basement ceiling tiles.
Description of Work: We sustained water damage on our second floor which Puroclean came in to dry it out along with the 1st and basement floors becauase the water affected those two.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$19,000

Sherry W.
10/2015
5.0
John & his team did an outstanding job. Very reassuring and professional. When finished, it looked perfect. We had an insurance claim so I am not sure what the cost was vs other companies doing the same type of business.
Description of Work: We had sewer back up approximately THREE weeks prior to the closing on our house. They had to clean the affected area, remove carpeting and replace drywall.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

J H.
05/2015
5.0
Excellent! John was very responsive. Ella & Will were here shortly after we called. They did a GREAT job!
Description of Work: Removed water from flooded basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information


Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Biohazard Remediation,
House Cleaning,
Sewer Cleaning,
Home inspection,
Mold Testing & Remediation,
Garage and Shed Building,
Water & Smoke Damage,
Garbage Collection

FAQ

PuroClean Disaster Services is currently rated 4.9 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

PuroClean Disaster Services accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, PuroClean Disaster Services offers free project estimates.
No, PuroClean Disaster Services does not offer eco-friendly accreditations.
No, PuroClean Disaster Services does not offer a senior discount.
Yes, PuroClean Disaster Services offers emergency services.
Yes, PuroClean Disaster Services offers warranties.
PuroClean Disaster Services offers the following services: Water Damage Mitigation, Fire Damage Restoration, Mold Remediation & Biohazard Cleanup.

Contact information


Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day