Action Plumbing Heating ,and Electric

I felt like they were not in a hurry and they did a really good job, the person they sent out to do the work was very personable and easy to talk to.

They were fast and efficient. They seemed to be very quick at coming out, and it was a little job, so it's sometimes difficult to get companies to come out. I was happy with their work.

We came home Friday evening to hot water on the concrete near our water heater. We vacuumed up the water and called the 24-hour hotline. They said they'd be there on Saturday between 10 and 2 and would call when they are close. As promised, they called around 10:15 and were there by 10:45. They sold us a new valve for $40 and installed a temporary thermostat just to get us up and running right away. We are waiting for them to call us back about the correct thermostat for our model, whether our water heater is still under warranty, and prices of tankless water heaters. (It turns out Action is contracted to do warranty work for our manufacturer.) The only reason I gave them a "B" for responsiveness is because they said they'd call Monday, and it is now Tuesday. We aren't in any rush, though, since we have hot water. We were very pleased with their timeliness on the day of the appointment.