Action Plumbing Heating ,and Electric

Initially came to fix a leaky pipe, but I also asked him to look at a few other minor issues. Was very responsive, helpful and explained everything in terms I could understand.

The service was prompt and professional. The technician used a lot of care when removing the old bathtub stopper/drain assembly to avoid damaging the bathtub. All waste materials were properly disposed of and the work area was clean once the job was complete. We are very happy with the new bathtub plumbing. Given the effort and time required to do the work, the cost seemed reasonable.

Action Plumbing came out the day after we called. Service was prompt and professional, and we will not hesitate to use them in the future. Can't say the same for the plumber the contractor used.

They were punctual and professional; I was happy with the service.

I called them in the early afternoon. I badly need a replacement toilet. To my surprise, they said they could be here sometime in the afternoon and they would call before they came. The person on the phone was very polite and knowledgeable. The serviceman was so polite and friendly and very professional. He didn't waste any time, and completed the job in a very short time. I have called them before for AC issues and as far as I am concerned, they are the only ones I will call for future issues. The toilet came with a 2 year warranty, which I also appreciated.

They refused to work with my home warranty company. I am just now closing the claim 3 months after the date of service, and am not being reimbursed by my warranty company since they stated that they re-routed the drain hose.. It is important to note that the work that was done did not fix the problem at all, house flooded two more times after they came out. Had to rip out brand new wood flooring and replace. My home warranty company refused to have me call them again, they sent out a different company who fixed the problem in an hour so I will never have this issue again and couldn't beleive that another plumber had been out and didn't fix the obvious problem that water cannot drain out of the hose without any pitch to it. Of course my second call to a plumber was not covered by home warranty either as they don't cover "improper installations." This whole experience has been eye opening. I will NEVER use Action Plumbing and Heating again. I paid them for their time since nothing was fixed and had to pay a second plumber on top of it.

It went very well. The plumber was very efficient. I would use them again

Our AC quit working and we had used Action previously so we called them again. They were able to come out within a couple of hours the same day. After checking the outdoor unit and finding nothing wrong the tech moved to the inside components. It didn't take long to find the problem was in the over 20 year old electrical breaker panel. After replacing the breaker switch, luckily he had one for this old of a panel on the truck, problem solved. As the tech was preparing to leave, I recalled another longtime (6 months) electrical issue involving an overhead light/ceiling fan in our family room( a converted three-season room). The tech was willing to take a look at this problem also. After checking the wall switch and the ceiling junction box, the problem was still unfound. Only after I remembered that the wall switch had originally been for an outdoor light source did he find the problem. A snow storm had caused wires to come into contact with each other causing the line to trip the breaker whenever the wall switch was turned on. Disconnecting the wire from the ceiling junction box and capping the wires outside remedied the situation. Through each step of both repairs the tech explained what was the problem and why and how his fix would remedy the issue. Far above and beyond the call of duty. We have used Action about three times now and will call no other Heating/AC/Plumbing/Electrical company whenever needed. Highly Recommend Action!

Very prompt. good explanation of options.

The service provider's name was Chuck. He did a fantastic job. This was not the easiest repair and he was able to get it done in about an hour. He was super nice and easy to talk to. He did a great job. I would recommend that if you want to schedule service that you just call. I tried using the webchat and although I received an initial, "Thanks for contacting us, how can I help you?" I responded and received no response during the chat. I also tried scheduling my appointment online. When the gal called back and left a message she told me they received my request and to call to schedule the appointment even though I had already done that online?? Just call, you'll be happier. They charge $95 for the 1st half hour and $25/quarter hour after that.

I was very satisfied with their timeliness of getting the job done. I was also happy with how fast they came to me. They had a cancellation and they called me and asked if they could come a day earlier which was nice too.

We had problems with this provider in the past (you can find more details in the review we wrote about them) but since they provided a response and were keen about getting the things right we decided to give them another chance. We were having problems with our fire place and we also wanted to extend the gas line to the outside deck for a grill. We contact them via Angie's list e-mail and we never got an answer, not even a thank you note with an excuse. My wife also contacted them by phone. They asked for our address and after getting it the attendant said that a manager was going to contact us, without explaining why and without even asking what we wanted. We never got a response back neither from her or from the manager. During the phone call my wife also noticed a change in behavior after she provided the address. She asked for instance if the manager was going to contact us still today and the answer was "hum-hum", with a disdain flavor to it. I hope it's not the case but someone could think that they carry a "black" list of customers they don't want to service anymore just because they got bad reviews from them in the past.

We had a really positive experience. They were very actually all three, we had an electrician come out and he was very knowledgeable, got everything done quick, explained what he was doing. And even did a couple of things that we hadn't asked originally, he just did them and got them done fast. It was about $100 an hour which is pretty reasonable for an electrician out here.

It went great and wonderful. He found a whole bunch of trash on one of the plates, the intake pipe from the furnace was full of seeds from the ground squirrel, so he borrowed my vacuum cleaner, put it on blower and blew the pipe out and everything was fine. The guy was great and he had a wonderful demeanor.

Action Plumbing Heating A/C and Electric Inc. they were here yesterday and today they are coming back. They came the first day within the same day service. They are really knowledgable and professional and also helpful so we are really happy.

I have Action Plumbing Heating A/C and Electric Inc service my reverse osmosis water system. While he was here he noticed that the pump for my irrigation system was leaking. He ordered the pump and came back in November to replace it. They do good work and I would recommend them.

Very experienced plumber, everything was done as promised & no issues.

We used Action Plumbing Heating A/C and Electric Inc. successfully. They're quick to get here. They did a good job. My experience with them was excellent. They're prompt and punctual. They knew what they were doing. They get the work done. They're courteous and professional. They cleaned up after themselves. Their work was satisfactory.

I called this company because I had a plumbing emergency. They came within an hour of my call, and were professional, courteous and neat. They cleaned up after themselves, and did not charge me for the service call, just the billable hour, which I appreciated. I would use them for an emergency again. Not sure about planned work. Their rates might be a little high. A hundred dollars to unplug a toilet that took one tool and 20 minutes seemed like a lot to me. On the other hand, they came immediately and did not charge me the other $80 just for the drive time.

Went very well. Very pleasant and helpful. Punctual, did a great job.

Water heater went out. Technician came and did a beyond thorough inspection, testing every possible issue that might be causing the water heater not to stay on. They were upfront with the options (fix current water heater or get new one) and not pushy about a decision. Friendly and courteous. I have used them a few times in the past and will continue to make them our first call for plumbing, heating & AC service needs.

They come quickly, and they are professional. They get in, get the job done, and get out.

It was an okay experience. The work was satisfactory. The staff was fine and great. They were very quick.

Three or four plumbers worked on the house separately, inattentively removing the basement washer drain pipe. When contacted to do the final hookup I was charged $250-300.00 to run a new washer drain line. I challenged the charge and Action's owner (guy with the cape) met me at the house with all the plumbers who worked at the house. None remembered that the pipe existed prior to Action's presence at the house. Mr arrogant decided that I was wrong and walked out of the house. I followed him out and informed him that I would contact the BBB for advice. His response was "Go ahead"'. I did and eventually received a $220.00 refund from Action.

I contacted them only a week in advance of when I wanted installation since I was scheduled off work that day. Got an estimate over the phone and agreed to it and they showed up as scheduled a week later. Installer explained the process and how long it would take etc. He finished in the time stated and seemed very professional and knowledgeable to me. The bill was for the exact amount of the estimate, so no surprises there. Everything went smooth and I am very happy with the overall experience and results.