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Action Plumbing Heating ,and Electric
Appliance (Major Electric Appliance) - Install or Replace, Fridge, Freezer or Ice Maker Repair or Service, Electrical for Home Addition or Remodel - Install,
About us
Additional DBAs - Action Electric of Dane County, Action Plumbing, Action Plumbing and Air, Action Plumbing Heating Air Conditioning & Electrical Co, Action Plumbing Heating Air & Electric. Award winning. See website for additional service areas.
Business highlights
Emergency services offered
36 years of experience
Services we offer
Residential and commercial repair, air cleaners, air conditioners, air duct cleaning, bathtubs, burners, drain lines, electrical, fireplace, floor drains, furnaces, garbage disposals, humidifiers, installation of faucets, maintainance, mantels & log sets., sewers, showers, sinks, sump pumps, toilets, water heaters, water softeners
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.7217 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 84% | ||
| 6% | ||
| 3% | ||
| 4% | ||
| 2% |
Showing 51-75 of 217 reviews
Peri B.
Oct 2015
unknown
Response from Action Plumbing Heating ,and Electric
"Action Plumbing, Heating and Electric has been in business for 25 years and has received several service and small business awards. We pride ourselves on excellent customer service. I see that when we were notified by the customer of a problem with the new 92% efficient BTU furnace that was installed, it was replaced within 2 days by Action with a new 96% Lennox furnace at no charge to the customer. If you would like more information on operating the higher efficiency furnace which you requested and received or would like recommendations on how to save on your electrical bill, one of our expert staff would be delighted to help you. They can be reached at [email protected] or 608-837-3638."
Kenneth F.
Sep 2015
unknown
Carrie D.
Sep 2015
Sean quickly determined the problem to be a salt bridge and was able to dislodge the hardened salt and get things functioning again w/in the initial service charge time window. He also gave me advice on how to keep it from recurring and was very professional throughout his visit.
Eric A.
Aug 2015
unknown
Pam L.
Jul 2015
We call late in the day for a non-emergency situation and set up an appointment the next day when we found our central air unit wasn't working.
Our technician, Troy, was great. He called ahead to let us know when to expect him and was right on time. He asked a few question to diagnose the problem, and quickly identified a bad capacitor as the problem. He had one on his truck, and it was a quick change. He checked a couple other things to make sure we were good to go and was done within 15 minutes or so. He also made an effort to help us locate a $25 coupon to reduce the cost of the job. Class act.
Our technician, Troy, was great. He called ahead to let us know when to expect him and was right on time. He asked a few question to diagnose the problem, and quickly identified a bad capacitor as the problem. He had one on his truck, and it was a quick change. He checked a couple other things to make sure we were good to go and was done within 15 minutes or so. He also made an effort to help us locate a $25 coupon to reduce the cost of the job. Class act.
Steve M.
Jul 2015
Called late at night when I noticed tank leaking and phone was answered quickly by service but had to wait until morning for return call with estimate. Return call was prompt the next day and service was scheduled for the afternoon between 12-5. Technician arrived shortly after 12. He was courteous and friendly. Did a nice job despite a few unexpected issues and left the work area clean. Would definitely consider hiring again in the future.
Tina H.
Jul 2015
The office gave me the time of after 3:00 pm. Troy arrived at 4:45 pm. I do not blame him since this is normal when you are the last appointment. Troy tried to remove the cartridge on the temperature dial but the tool used could not remove it due to years of calcium deposits. I have no idea how old it was since it was included when I purchased the house. He tried to drill it out with my drill bit but it broke. The only other option was to work from the back of the shower. He could have left and returned in the morning but due to the age of the house, I would have had no water overnight. I only have one shut-off valve. Instead Troy decided to stay until it was fixed. We have a closet behind the shower but no access panel. We drilled out a hole and Troy was able to replace the dial, faucet and shower head. He did not leave until 7:45 pm. He did a great job.
Karen S.
Jul 2015
Vrery well. In and out in 45 minutes.
Joshua C.
Jul 2015
unknown
Laura S.
Jun 2015
Action was very prompt in responding to my Angie's List information request email. They confirmed what type of tub and faucet I wanted and gave me an estimate. I was happy with it and asked for their next availability. They worked with me to find the best day and time.
Action promised that we would be their first call of the day and they were right on time. They called to let me know when their truck left the building so we were prepped for them to arrive. Their two guys broke up the old leaky tub with sledgehammers and removed all the concrete and old piping. They installed the new tub, faucet, and piping connections. The basement was left completely clean. From start to finish, they were done in just over 2 hours.
I had dreaded having the work done. Action's responsiveness, reasonable price, and great work made it easy. I am thrilled to have it done!
Action promised that we would be their first call of the day and they were right on time. They called to let me know when their truck left the building so we were prepped for them to arrive. Their two guys broke up the old leaky tub with sledgehammers and removed all the concrete and old piping. They installed the new tub, faucet, and piping connections. The basement was left completely clean. From start to finish, they were done in just over 2 hours.
I had dreaded having the work done. Action's responsiveness, reasonable price, and great work made it easy. I am thrilled to have it done!
Response from Action Plumbing Heating ,and Electric
"Thank you so much for your kind words and taking the time to post them on Angie's list. All of us at Action try very hard to please our customers and it really means a great deal to us when people take the time to recognize us for it. We are grateful to have you as a customer."
Sandra C.
Jun 2015
unknown
Elizabeth V.
Jun 2015
unknown
Bonnie L.
May 2015
unknown
Bonnie M.
Apr 2015
Service went very well. Efficient and thorough. I was very impressed with the fast response to my initial contact, and the timely service call date. I have used this company before and will continue to do so if the need arises.
Michael S.
Apr 2015
unknown
James H.
Apr 2015
Friendly, professional
Jim P.
Apr 2015
.
Shawn M.
Apr 2015
unknown
Theresa K.
Mar 2015
unknown
Dale N.
Mar 2015
The service was very good. They were right on time. The workers were very good. They left the area very clean.
Stormy-Kito J.
Mar 2015
The plumber called to let me know that he was on the way. Once here, he worked quickly, but was very friendly as well. He provided some recommendations, but was not condescending in any way. He cleaned up after himself, presented a thorough bill, provided me with a receipt, and was on his way. Total time: 25 minutes.
Thomas M.
Feb 2015
unknown
Erin F.
Feb 2015
Good
Response from Action Plumbing Heating ,and Electric
"Hi (Members Name), I am very sorry to hear that you were not pleased with the work done at your home. I have checked into this matter and pulled up the work history at your home. It does look like the technicians had to be called out twice to your house. It appears that the work did not go as smoothly as you or I would have liked. Unfortunately, it is very difficult to tell if there was more than one leak or if another leak appeared later after fixing the first leak do to disturbing some old piping in the process. We have no record of a letter or email regarding your frustration. I am very sorry for this. I am unsure if it was not received or if it did not go to the proper person. I will have our service manager contact right way regarding this matter to see if there is anything we can do to make you more pleased with our service."
John E.
Jan 2015
unknown
Peggy G.
Jan 2015
unknown
Licensing
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FAQ
Action Plumbing Heating ,and Electric is currently rated 4.7 overall out of 5.
Action Plumbing Heating ,and Electric accepts the following forms of payment: CreditCard
Yes, Action Plumbing Heating ,and Electric offers free project estimates.
No, Action Plumbing Heating ,and Electric does not offer eco-friendly accreditations.
No, Action Plumbing Heating ,and Electric does not offer a senior discount.
Yes, Action Plumbing Heating ,and Electric offers emergency services.
No, Action Plumbing Heating ,and Electric does not offer warranties.