This is BY FAR the best company I have ever dealt with. Ramiro came over for an estimate a day or two after I contacted him. His reviews were good, and he sounded extremely confident and "to the point". He gave me an estimate, that would replace the roof, except for any plywood needed. He said any plywood would be replaced for $20 per sheet... installed. He said to get a couple of additional estimates, and told me that many companies would charge alot more for added plywood and any additional extras. I usually have problems with any company I deal with, but felt very comfortable with Ramiro. I decided to hire him without getting any other estimates based on reputation and my initial encounter. The only thing I was worried about was Ramiro's lack of detail in his proposal. He basically said he would replace the roof, with minimal specificaitions. He assured me of his concern for detail, modified the document per my specifications. He seemed pretty lax about details, by firm on quality and doing the job right. I was assured that they would "do a great job", and "not to worry. We set up an appointment for Sat. and Sun. 9-19/20. He originally said about 7-9 guys would be working onsite. The day before, he said he would have a few extra to tackle the job quickly. He said they would show up at 7 am, and were very prompt. Within minutes of them arriving, they were all very hard at work. His crew is unbelievable, I'm sure they each do twice the work of an average roofer. My only complaint has to do with the sound created on your roof with 10-12 extremely hard working guys working. It was very disconcerting hearing the shear amount of tearing, ripiping, and hammering going on. They were unbelievable! Just imagine what 25 regular guys on your roof at the same time would sound like. They were VERY thorough. They didn't need to "knit-pick" on every little detail that was (or wasn't) included in the estimate. Ramiro made it very clear that they do the job with the highest quality, and kept telling me little details verifying this and that. He also kept telling me that "this is the way we do it", and that "this is included, no extra charge". He also told me several things they were doing that most roofers would do in a lesser way. He is very proud of his work. While telling me how much extra work/ attention/ detail he was doing, he kept assuring me that this extra attention was included in the price. I was almost starting to worry, with alll the "extra's" he kept telling me about. The entire crew was very productive, friendly, and curtious. Cutting to the point, he installed about 30 bags of insulation, about 50 duavents, replaced at least one moldy joist and completely reinstalled one of my bathroom vents all for no additional charge. Everything they did appears to be very high quality. They did alot of additional work for free, much of which I'm sure I don't even know about. They basically were interested in replacing our roof and were only interested in doing it right. They worked so hard, they got done in a single day. Another company came two days later and installed all the gutters.Ramiro came back that evening to re-check everything, make sure I was happy, and THEN collect a check. He is very obviously more interested in making happy customers, than getting paid. I know that I was only charged for 30 sheets of plywood, when 47 were replaced. I know of multiple item they fixed for no additional charge. I am sure there are other things I don't even know about that were done properly. I know I got a very high quality job done, and don't need to worry about anything. If I had any issue, I guarrantee that I could call Ramiro any time (day/night) and he would be here ASAP. I almost hate to say this, but he will actually provide you with MORE service than you should ask for. Go to their website, (rqroofing.com) and read the paragraphs on their homepage. It may sound a bit generic, and standard fake customer service BS.After they finished the job, I read it and realized that this is actually how they operate. It's not fluff, it's how they run their business. I have never encountered a more thorough company, they will take care of you if you let them. They plainly just got the job done... well. I paid the estimated price plus 30 sheets of plywood. No added charges of any kind. My review may sound a bit optimistic, but that's the service I received. I did not know Ramiro or anyone at RQroofing until about 2 weeks ago. If you are considering any roof work, you would be missing a golden opportunity if you chose anyone else. Although I'm sure they did such a great job and I will never need any more work from them for the next 10/15/20 years, they act as though they want a repeat customer. I just wish Ramiro would open an auto repair shop which I could frequent more often. If you would like a personal reference, or have any questions, call them and ask them for my phone number. I will be happy to verify this with you. Or email me at
[email protected]. Sincerely, Kevin Brushaber
Description of Work: Had 2 layers of shingles ripped off, and many sheets of plywood replaced. All valleys, vents, and flashing replaced. Ridge-vent installed. New shingles installed. They also had another company install gutters.