Master Services, Inc. logoApproved Pro
Approved Pro

Master Services, Inc.

Heating and Air Conditioning Service, Plumbing, Air Duct Cleaning,

About us

Master Services is a world-class provider of residential home services such as: Plumbing, Heating, Air Conditioning, Indoor Air Quality and Drain Cleaning. These Products and services are for improving comfort, reliability, peace of mind, plus cleaner, fresher, and healthier homes. In addition to scheduled service checks, repairing of existing equipment, and installation of new equipment, we can help you find ways to reduce your energy bills through a thorough cost-benefits analysis. We have an extensive history of repair service on all brands of plumbing, central air conditioning and heating systems. Master Services, Inc provides quality workmanship with professional, dependable, and courteous service with our "Fixed Right or It's FREE!"â„¢ We offer 24-hour emergency service so that you can count on us to be there when you need us the most. Our certified technicians use state-of-the-art technology to diagnose and repair existing systems and always use the finest new equipment for installations in the industry. Furthermore, we have a patented Straight Forward Pricing Guideâ„¢ so you know what the price is before we do the work and you are never charged by the hour. How many companies are willing to show you their price books? You can count on Master Services to do the job right. We service all brands of plumbing, heating and air conditioning equipment.

Business highlights

Eco Friendly
Se habla espanol
Veteran owned and operated
Family owned & operated
Emergency services offered
Women owned and operated
35 years of experience

Services we offer

Residential Plumbing, Heating & Cooling - service, maintenance, replacement and repair. Replace oil furnace. Exclusive club memberships. Indoor Air Quality - all products etc, UV bulbs, UVV bulbs, electronic air filters, Duct Cleaning, Dryer Vent Cleaning, HVAC Replacement or Repair, Thermostats, Boiler replacement and repair, gas lines, Humidifiers, Dehumidifiers (whole house) Water heaters, water conditioners, sump pumps, pressure tank, whole house conditioning Drain Cleaning, Remodels, Repipe

Services we don't offer

Commercial, New Construction, Rental Properties, Property Management, Geo Thermal, Well and Pump, salt delivery

Amenities

Eco Friendly Accreditations

Yes

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Senior Discount

5%

Accepted Payment Methods

  • American Express
  • Financing Available
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
4.443 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
16%
3
9%
2
0%
1
7%

Filter reviews by service

Showing 26-43 of 43 reviews
Lucian L.
Apr 2021
1.0
Heating and Air Conditioning Service
$300
They gave me a price of $1700.00 for the part and then wanted more for the labor. I know that the blower motor actually cost $57.00, so I didn't even look at the labor cost. I bought the blower motor and put it in myself. They charged me almost $300 for the visit, which I paid. After tell several of my neighbors what they tried to do to me, everyone had similar horror stories of them.

Mike S.
Apr 2021
5.0
Heating and Air Conditioning Service, Air Duct Cleaning
Yes, I recommend this pro
Duct cleanings. great job
Response from Master Services, Inc.
"Thanks!"

James S.
Apr 2021
4.0
Heating and Air Conditioning Service
Yes, I recommend this pro
In these times, furnace filter systems can help keep alot of air borne unseen things at bay. The investment will help keep us safer year around here as we see it.
Response from Master Services, Inc.
"Thank you!"

Terrence C.
Apr 2021
5.0
Heating and Air Conditioning Service, Plumbing + 2 more
Yes, I recommend this pro
I have been very pleased with all the services that Master's has done for me. They installed a new sump pump, water heater, furnace- air conditioner, kitchen faucet-drain, water softener, and installed new shower plumping(faucet and drains). I join their Membership Club and have been very pleased with the inspections and maintainace of all my equipment. They also did a great job cleaning my ducts. They show up on time, are professional and thorough, they always clean up very well when done. So I plan on having a long relationship with them.
Response from Master Services, Inc.
"Thank you!"

Trish H.
Apr 2021
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
They were very professional, called ahead, wore masks, completed the project on time, and followed up to make sure everything was working properly.
Response from Master Services, Inc.
"Thank you!"

Mark I.
Apr 2021
1.0
Heating and Air Conditioning Service
Tech lied and said my furnace needed to be replaced and shut the gas off. Another company checked and furnace was fine. Three years later furnace still good. I filled complaint with BBB.

Christopher B.
Apr 2021
4.0
Heating and Air Conditioning Service, Plumbing + 1 more
Yes, I recommend this pro
They're a good company. A little higher priced but well worth it.
Response from Master Services, Inc.
"Thank you!"

Anne R.
Sep 2017
3.0
Plumbing
$500
I knew where the problem was (in the line outside my home) and told the very polite and clean young man that came to my house. He tried to clear it by sending a snake through the toilet (far end of the house). So then he pulled the toilet, causing a delightful mess (most of which he did clean up, mostly). Ultimately, he drilled a hole into the cap leading to the outside line, drained the line, and tried to cleared the blockage. Six hours after he arrived, he conceded defeat, asked if there was someone with whom I could stay until after the holidays, charged me a set fee, packed up and left my home. First thing the following Monday, my regular plumber (O'Leary) came out and cleared the line in under 15 minutes.
Response from Master Services, Inc.
"[Member Name Removed], so sorry for your inconvenience. It looks like this service was actually from December of 2015. We stand behind our guarantee that if you were not happy with the service you received it is free. Please contact us at your earliest convenience to discuss. Best, Mary Nissen"

Robert L.
Feb 2017
5.0
Heating and Air Conditioning Service, Air Duct Cleaning
Yes, I recommend this pro
.
Response from Master Services, Inc.
"Thank you!"

Ed M.
Feb 2016
5.0
Plumbing
Yes, I recommend this pro
.
Response from Master Services, Inc.
"Thank you!"

Ed S.
Oct 2015
3.0
Plumbing
$1,000
unknown

Randy S.
Aug 2015
3.0
Plumbing
$185
Guess I'd say, not well.

James W.
Jan 2015
5.0
Heating and Air Conditioning Service, Plumbing
Yes, I recommend this pro
$10,000
I thought they performed the work with care and professionalism.  I didn't check other pricing so I can't comment on that.  I would recommend them to anyone.
Response from Master Services, Inc.
"Thanks!"

Pat W.
Aug 2014
5.0
Plumbing
Yes, I recommend this pro
$300
Our technician,Jeff, did a great job with everything. He explained everything he was doing and gave us advise on how to not have the same recurring issues in the future. He was punctual and professional no complaints.
Response from Master Services, Inc.
"Thanks!"

Tory S.
May 2014
3.0
Plumbing
$800
Did the job they were hired to do, but break out the checkbook.

Keith N.
Apr 2014
5.0
Heating and Air Conditioning Service, Plumbing
Yes, I recommend this pro
unknown
Response from Master Services, Inc.
"Thanks!"

Gary H.
Mar 2014
5.0
Plumbing
Yes, I recommend this pro
.

Jaime J.
Jul 2013
4.0
Plumbing
Yes, I recommend this pro
$800
The guy that came was great. He was very nice. They want you to buy into a program to save money.
Response from Master Services, Inc.
"Thanks!"

David W.
Jul 2013
5.0
Heating and Air Conditioning Service, Plumbing
Yes, I recommend this pro
$370
Master Services's repair people are always prompt, friendly and explain everything they need to do. Their prices tend to be on the high end even though I had I $20.00 coupon and we areand quot;Club Membersand quot; and receive a savings for that. the work took about an hour to complete. The receptionist when you call to schedule an appointment is very pleasant to work with. She will call to confirm appointments and call the day of scheduled job to give you an estimate for the repairman's arrival time.
Response from Master Services, Inc.
"Thanks!"

Stephanie E.
Jun 2012
5.0
Plumbing
Yes, I recommend this pro
$104
Was very satisfied and know who to call next time.
Response from Master Services, Inc.
"Thanks!"

Michael H.
Mar 2012
5.0
Plumbing
Yes, I recommend this pro
$800
The price was comparable to others. I would give them an A overall.
Response from Master Services, Inc.
"Thanks!"
Showing 26-43 of 43

Licensing

Bonded

Insured

Licensed*

Trade License Number

1124391

Trade License Locale

WI

Trade License Authority

Wisconsin Department of Safety and Professional Services

Trade License Expiration

11/06/2021

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Master Services, Inc. is currently rated 4.4 overall out of 5.

Monday: Open All Day Tuesday: Open All Day Wednesday: Open All Day Thursday: Open All Day Friday: Open All Day Saturday: Open All Day Sunday: Open All Day

Master Services, Inc. accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard

Yes, Master Services, Inc. offers free project estimates.

Yes, Master Services, Inc. offers eco-friendly accreditations.

Yes, Master Services, Inc. offers a 5% senior discount.

Yes, Master Services, Inc. offers emergency services.

Yes, Master Services, Inc. offers warranties.

Master Services, Inc. offers the following services: Residential Plumbing, Heating & Cooling - service, maintenance, replacement and repair. Replace oil furnace. Exclusive club memberships. Indoor Air Quality - all products etc, UV bulbs, UVV bulbs, electronic air filters, Duct Cleaning, Dryer Vent Cleaning, HVAC Replacement or Repair, Thermostats, Boiler replacement and repair, gas lines, Humidifiers, Dehumidifiers (whole house) Water heaters, water conditioners, sump pumps, pressure tank, whole house conditioning Drain Cleaning, Remodels, Repipe

Commercial, New Construction, Rental Properties, Property Management, Geo Thermal, Well and Pump, salt delivery