Armor Shield Metal Roofing

Greg the owner said that they would call us before-hand sometime in March to start our project. Todd (crew chief) called me on February 17th and informed me that they were ahead of schedule and would be starting our project on Monday the 20th. They finished the roof in 3 days, which may have been helped by the 60-degree weather we had all week! The crew was very professional, courteous and efficient. They kept all of the mess on a tarp and when they left the yard was spotless. In closing, a metal roof is expensive, however after comparing it to our other options, it was the best decision we could make. I plan on doing a follow-up to this review in 6 months to let everyone know how the metal roof stands up to bad weather. My friend has a drone and took some photos of the roofing project as it was completed.

Everything went well. We have a large roof with some skylights, and needed a ridge vent as well, so job took about a week. Workers were friendly and polite and cleaned up after the job was done

The overall project went well. Armor Shield worked with their supplier to get the color we wanted even though it is not a standard stock color in our area. The contractor was very accommodating in rescheduling the start date of the project twice due to a chimney problem which needed to be addressed before work on the roof could start and due to something that came up at the church a few days before the rescheduled start date. The workers always made sure the site was clean and heavy machinery was out of the way for weekend church services. At the end of the project Greg from Armor Shield met with us to review the project and make sure we were satisfied with the job.

This job was a disaster from day one. There were multiple safety issues and it was difficult to work with Greg. When they finally started the work, one of the employees leaned a ladder against the frame of the old window and while taking the trim off, the window crashed into the living room causing the worker to fall from the ladder and brake his leg. We discovered in talks with our insurance that not only did the company not have workman's compensation insurance (despite their website clearly stating they do and the owner assuring us they were covered), the individual was also not personally insured with medical insurance.When the company finally sent out a replacement worker to complete the job, it was a worker accustomed to roofing, not windows. The large window was discovered to be too small for the opening despite being custom ordered. Homeowner's discussed it with Greg, the owner of the company and he said it was intentional so that wide trim could be applied outside to balance the size of the window. The window was installed after building out the frame with leftover materials on the trailer. The rotted trim on the outside of the old window was reused and covered with vinyl.When the project was finished, the window sashes would fall out when opened and light could be seen between the sashes and the unit itself. There were such significant air leaks that the window needed to have plastic over it for the winter. Greg was unwilling to do more than put a few shims in and said that the job was well done and the warranty would cover any issues. Homeowner's hired a home inspector and had the manufacturer of the window units come inspect the job. Both said that the windows needed to be adjusted and were not sealed properly. They had multiple air leaks as well as issues opening and closing. Homeowner's were concerned about utility bills and water damage with the windows staying as-is. After the worker fell and it was discovered that the company did NOT in fact have any workman's compensation insurance, homeowner's were uncomfortable with any employees or Greg himself continuing to work on the property unless they could provide proof of insurance. Greg said he was not required as a small business to carry that insurance and would not be able to provide proof of workman's compensation insurance for any worker he sent out.Homeowner's eventually settled with Greg for the cost of the windows and had to hire another company come out to finish the job correctly. Both windows had to be re-adjusted and foam and caulk needed to be applied both inside and outside the windows.

How did it go? Overall, not impressed. Quality of workmanship and lack of communication was disappointing. If we were unable to perform our own quality control check, they would have really pulled a fast one. Thankfully my husband went up in the attic and on the roof to inspect the work performed. The work in the attic was not done anywhere close to professional or correct. The roof was full of mistakes and the "Job Rep" wanted to do the final inspection in the rain. My husband took pictures of the disaster the workers considered a job well done and sent them to the sales rep Sunday night before the final inspection on Monday. This included nails and screws all over the roof, poor unsealed seams and NO gutter guard which we paid for to be installed. Rather than call us and let us know he got them and would see to it things were set straight, we heard nothing. On Monday the Job Rep showed up and wanted to do the inspection and receive final payment. I informed him things were not finished. His laborer claimed they were. Job Rep checked and found that indeed things were not done. An installer did return later that afternoon and install the gutter guard. Very poor job, again. After a call to the Sales Rep, who's wife answered, she promised things would be done correct and to our satisfaction. Because of the poor installation job so far, my husband called the Job Rep and informed him one of his employees would not be allowed back on our property to finish the installation. The Job Rep and a different employee of his did return to fix the mess created and we signed off on the job. To this day, a month later, we're still finding screws and nails around the house on the ground. We also had to sweep the driveway after they "cleaned up" to get the nails and screws left behind. And the multitude of small orange disk's from the staple guns are still being retrieved from around the downspouts and yard. The reason for this review on this site? This is one of the things they rope you in with for a discount. Well, fine. But if they were hoping for a pat on the back for a job well done, keep looking. The hassle to get the job done right was not worth it. It really leaves us wondering how things will hold up as the years go by. While the materials and workmanship are under a lifetime warranty, if getting something fixed is as much hassle as the original installation was, yikes. Will we refer anyone to Armor Shield in the future? No. We already had a family member decide not to call them after seeing and hearing of our ordeal.

I was very impressed with the product and professionaliam of Armour Shield. My metal roof looks exactly as they said, even better. They arrived on time and cleaned up the mess. The downfall is the price, but it beats replacing asphalt shingles every 5 years as I have done. The only negative is that my gutter system was damaged and not reinstalled the way they found it. It has been 3 months nearly since the install and I waited to write a review to make sure everything stayed in place and remained as they said. Other than the gutter system, which will cost me money to replace, I love the roof!

Slow. Contractor dealt with extreme rain for days Slow was not due the contractor. Contractor kept me up to date on a regular basis. And addressed any question I had.

Greg was very informative when he came over and we discussed all the details of the roof. We set up the contract and an initial start date. The date came and nothing. A couple days later I got a call from Greg stating the team that was to work on my roof ran into some delay on the job they were working on. So we set a new date and nothing. Again another call from Greg setting yet again another date. This time they showed up early (it was a Saturday) to start preliminary work. The rest of the crew was there the following Monday. The job was to take a week but only took 3 days. And Greg came out the last day to see how things were going and to wrap things up. The team that worked on my house was very polite.

It went well except for the installer taking nice weather days off to fix a DOT problem with his truck.

The crew was great. When they noticed there was a problem with the skylight that could have potential to cause problems in the future they recommended replacing. They were able to locate one and have it delivered the next day even though it was not a common size. They were extremely courteous and kept us well informed every step of the way. They did an excellent job of cleaning up when they were finished and made sure that I knew how to contact them if I had any questions or issues after they left.

They were easy to work with. They answered any questions that we had and made sure to explain everything that they were doing. They did an awesome job and they were very nice guys.

We had no heads up to when they were coming ,initially we were told sometime in May or June they would call a week ahead ,in their defense the material for another job they were to start first didn't come in. Once the initial confusion was straightened out things seemed to go a lot better even with the rain and cold weather. We love the roof, a big thank you to the crew who braved the weather.and the folks at Armor Shield for the great product

The crew arrived and started there work, they were very courteous and answered my questions that we had. In retrospect I wish that we would of had the old roof removed even though the salesman said that it wasn't necessary. It would of cost more,but the end result would of turned out better. Don't get me wrong the guys did a good job with what was there, but it would of looked even better if they had the bare roof to start with. It would of just cost me more money, and we were at the top of price limit already.We had to get the crew to fix a few minor things that were not up to our satisfaction,but overall they were good on the roof. As far as the attic insulation part goes I thought that they could of been a lot more picky about how they put it in, they were in a hurry it seemed like. I know that my attic was a tough one,but they could of done better in my mind.And then there is the sales pitch, we should of gotten other estimates before we got this one. He used the buy it today tactic or the price will go up, if your best price is good today it should be good tomorrow, other people give bids and let you think about it. His price was in the ballpark, we just should of got other prices first. Overall we are pretty happy, it's just the little things.

It went real good. They finished quicker than expected and they cleaned up after themselves.

Crew arrived on time when they said they were going to. The workers were friendly and professional during the entire job. They were always willing to answer my questions. They kept the worksite clean while they worked and cleaned up everything when they were done. They worked quickly while still doing a wonderful job even when the weather was cold and windy. When they were done and left, you couldn't even tell they had been there except for having a wonderful looking new roof installed. We looked at other products, but this looked far superior to anything else we looked at. I would highly recommend this product and the company that installed it, they did an excellent job at installing a good looking and durable product.

They showed up sooner the we thought they would to start the project. Then said they would stay in town till the job was done, which was through the weekend. Then finished the job 2 days sooner than they expected. During the job, they kept the yard clean and organized. When they left for the day, I still could use my driveway and garage with out any problems.

The salesman was completely thorough. He explained what we needed and why. The price was competitive. I was excited about seeing my new roof. The installation started without a hitch, the service men left that evening with tools all over the place. Almost like they were set for the next day. Each day it was the same. We had tools laying on the roof, battery chargers on the ground, ladders set up and we needed to work around the waste collection truck that was parked right at our garage door for 9 days straight. It wasn't the worst , but compared to the way that the salesman was glowing about the installers; I didn't see the actions compared to the words. We had several items that we discussed with the salesman, they were not specifically written down, but we were told that they were what we needed and the proper steps for the install. I felt that I needed to keep on top of the installers to make sure that they were carrying out what I was sold. I was told by the salesman that it was a lifetime roof and items would be replaced. The installers then stated that they didn't need to be replaced. I insisted and called the salesman to ensure that they would be done. I guess time will tell as some items were not specifically on the contract and not specifically completed. I started making a list of all the items that I wanted to see completed before they left. They did complete most of them. I am still looking at having to completely redo my gutters since this roof is not compatible with the 3" gutters on my home. I am not completely unsatisfied, nor satisfied. It is not exactly what I was thinking that this would turn out looking like. I was sold on the one and done, never have to do it again metal roof. I certainly hope that the quality of materials match up with what the salesman represented a whole lot closer than the installation process.

It went very well, we are really happy. It looks great! Ken and his crew took their time to make it look good and properly install it.

Im sure the product and their work is very good but we felt like we were trying to buy a used car. The sales man was a sales man and acted like we were waisting his time with some of our questions. Also he was here for 2 hours doing his presentation which was ridiculous. We were actually considering there roof system but the sales man just rubbed us the wrong way.

Continuation of our review from March 1, 2016. After some of the issues were addressed, a small section of the new roof was tore off and redone. Some gutters and fascia had to be replaced due to damage caused by Armor Shield crew (now have 2 different color brown gutters). Totally frustrated and fed-up with the company and workers, against our better judgement, we just paid the balance due. We still believe that the installation was not done correctly. Now we just hope and pray after spending so much money that there will be no future problems with our new roof. WRONG! About a month after paying the final payment we had a rainstorm and had water leaking through our wood ceiling and have puddles on our floor. Glad it was on the tile floor and not the carpet. Reported it immediately to Greg, he contacted his worker who came out a few days later. Stated that he had caulked a few areas and not sure if that would take care of the problem and that we would just have to wait and see. Our concern is even if this helps for now what happens in a few years when the caulk dries up and cracks and now we are back to our roof leaking or water could still be getting in and soaking into the insulation which would cause a mold issue. Male person in the home has bad allergies and asthma and mold is very bad for him. Customers please beware...PRODUCT IS GUARANTEED, NOT THE WORKMANSHIP!

Start time was delayed because of the weather. Once started, they showed up early and worked all day, even on the weekends, weather permitting. They cleaned up after completion and the roof looks very nice.

Armor shield came to the house to first provide an estimate. When the gentleman doing the estimate went to look in the attic and I told him that I was pretty sure that it was barn boards with spaces between them for the roof decking. He said that all the boards were tight together and I had asked him if he was sure and he said he was. At the end his long presentation, both my wife and I asked him twice if the contract in front of us was an estimate or how much it was going to cost period. He said it was how much it was going to cost not an estimate. He said the tentative completion day would be 11/30/15. Ok, lets get a new roof on. First day of installation came on 12/7/15 and I get a phone call that they need to rip off part of the roof and replace the decking because the boards have space between them, surprise-surprise, here comes an add on for the price. A thorough inspection and listening to the home owner would have stopped this add on and the sour taste in my mouth. The installers who were putting the roof on were very informative and professional with attention to detail. I helped them clean up when the install was done just because. I helped the installers load up 8 bundles of unused metal shingles. When I asked about getting reimbursed for the unused shingles, the gentleman who gave me the estimate said they order more just to be safe and that the cost was the cost. But if the cost was the cost then why did I have to pay more for the decking that needed to be replaced. I haven't had the roof on long, but I do love the way it looks and we haven't had any problems with tv or phone reception. Just have a sour taste in my mouth with the verbiage used with the estimate vs cost and paying for 8 bundles that weren't used.

Crew was on time, completed before expected time, cleaned up well attic.

Greg from Armor Shield was professional. He kept us up to date and worked with us on project overruns.

They did a awesome job. Greg the Sales person was a great guy to work with and is very detailed in the quote .He work with us from start to finish. Todd the crew leader was very professional. They cleaned up and kept the work site very neat and tidy. They were most efficient on their time management and started and finished the job when they said they would. When they said they will arrive they will be there on time..